Highfield
Level 2
QN: 603/4845/8
Curriculum Active
Highfield Level 2 Diploma in Hospitality (RQF)
Official qualification regulated by Ofqual, awarded by Highfield. Classified as a Occupational Qualification. Total guided learning hours: 1010 hours.
Qualification Level
Level 2
Awarding Body
Highfield
Syllabus Units
16 Units
Guided Hours
1010 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Alcoholic Beverage Service (Beer/Cask Ale)
Verified
Key Learning Objectives:
- Alcoholic Beverage Service (Beer/Cask Ale): KnowledgeAlcoholic Beverage Service (Beer/Cask Ale): Skills and Behaviour
2
Alcoholic Beverage Service (Cocktails/Mixology)
Verified
Key Learning Objectives:
- Alcoholic Beverage Service (Cocktails/Mixology): KnowledgeAlcoholic Beverage Service (Cocktails/Mixology): Skills and Behaviour
3
Alcoholic Beverage Service (Wine Service)
Verified
Key Learning Objectives:
- Alcoholic Beverage Service (Wine Service): KnowledgeAlcoholic Beverage Service (Wine Service) Skills and Behaviour
4
Barista
Verified
Key Learning Objectives:
- Barista: KnowledgeBarista: Skills and Behaviours
5
Business
Verified
Key Learning Objectives:
- Business: KnowledgeBusiness: Skills and Behaviour
6
Concierge and Guest Services
Verified
Key Learning Objectives:
- Concierge and Guest Services: KnowledgeConcierge and Guest Services: Skills and Behaviour
7
Conference and Event Operations
Verified
Key Learning Objectives:
- Conference and Event Operations: KnowledgeConference and Event Operations: Skills and Behaviour
8
Customer
Verified
Key Learning Objectives:
- Customer: KnowledgeCustomer: Skills and Behaviour
9
First Line Supervision/Team Leading
Verified
Key Learning Objectives:
- First Line Supervision/Team Leading: KnowledgeFirst Line Supervision/Team Leading: Skills and Behaviour
10
Food and Beverage Service
Verified
Key Learning Objectives:
- Food and Beverage Service: KnowledgeFood and Beverage Service: Skills and Behaviour
11
Food Production
Verified
Key Learning Objectives:
- Food Production: KnowledgeFood Production: Skills and Behaviour
12
Hospitality Team Member in Practice
Verified
Key Learning Objectives:
- Introduction and BackgroundFocus, Aims and ObjectivesResearchFindingsConclusion and Recommendations
13
Housekeeping
Verified
Key Learning Objectives:
- Housekeeping: KnowledgeHousekeeping: Skills and Behaviour
14
People
Verified
Key Learning Objectives:
- People: KnowledgePeople: Skills and Behaviour
15
Reception
Verified
Key Learning Objectives:
- Reception: KnowledgeReception: Skills and Behaviour
16
Reservations
Verified
Key Learning Objectives:
- Reservations: KnowledgeReservations: Skills and Behaviour
Regulatory & Verification Details
- Qualification Number (QN)
- 603/4845/8
- Regulated Status
- Available to learners
- Awarding Body
- Highfield
- Qualification Type
- Occupational Qualification
- Operational Start
- Jul 2019