Highfield
Level 3
QN: 610/5161/5
Curriculum Active
Highfield Level 3 Diploma in Team Leader (RQF)
Official qualification regulated by Ofqual, awarded by Highfield. Classified as a Occupational Qualification. Total guided learning hours: 227 hours.
Qualification Level
Level 3
Awarding Body
Highfield
Syllabus Units
9 Units
Guided Hours
227 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Building a high performing team
Verified
Key Learning Objectives:
- How to identify the learning needs of others and solutions to address them
- Identify and support the development of the team through informal coaching and continuous professional development
- Seeks learning opportunities and continuous professional development
- Performance management techniques
- Leadership and management approaches
- Use tools to organise
- prioritise and allocate daily and weekly work activities
- Interpret and apply regulation and legislation, share best practices, and advise stakeholders on their application
- Policy and procedure relating to people and organisational culture
- Principles of equity, diversity and inclusion in the workplace and their impact on the organisation and the team
- Acts professionally, ethically and with integrity
2
Communication and implementing operational plans
Verified
Key Learning Objectives:
- How to manage resources to implement operational and team plans
- The purpose of their role within the organisation, including their level of responsibility and accountability
- Use resources to implement operational and team plans
- Collaborate with stakeholders in the organisation to ensure the delivery of operational goals
- Interpret organisational strategy and communicate how this impacts others
- Communicate information through different media, such as face-to-face meetings, emails, reports and presentations to enable key stakeholders to understand what is required
3
Contributing to a project
Verified
Key Learning Objectives:
- Project management tools and techniques
- Time management and prioritisation tools
- Use digital tools for planning and project management to monitor project progress, taking corrective action to deliver against the project plan
- Takes accountability and ownership of their tasks and workload
4
Data collection and benchmarking
Verified
Key Learning Objectives:
- Processes and policies which support the delivery of operational requirements
- Relevant regulation, legislation and compliance that impacts their role and the organisation
- External factors that affect the workplace, such as sustainability and net carbon zero, and how they are managed
- The wider social and economic environment in which the organisation operates
- How to collate
- interpret and communicate data and information to meet the needs of different audiences
- Able to collate and interpret data and information and create reports
5
Future plans and opportunities
Verified
Key Learning Objectives:
- The impact that internal and external factors, such as environmental impacts, have on their role
- Identify future changes in the sector, such as technology advances, that may impact their organisation
- Works flexibly and adapts to circumstances
6
Managing change and continuous improvement
Verified
Key Learning Objectives:
- Principles of change management and continuous improvement
- Review work processes to identify opportunities to improve performance and for continuous improvement
- Manage others through change by identifying challenges and the activities to re
- Negotiate with and challenge stakeholders to manage change and reduce conflict
- Approaches to managing budgets, and options and choices to maximise efficient use of resources
7
People and relationships
Verified
Key Learning Objectives:
- Stakeholder management
- Manage individual or team performance by setting objectives, monitoring progress, and providing clear guidance and feedback
- Manage and maintain relationships with a diverse workforce and stakeholders
- Interpret policy and support the delivery of equity, diversity and inclusion in the workplace and monitor their impact on their team
- Supports an inclusive culture, treating colleagues and external stakeholders fairly and with respect
8
Problem analysis and conclusions
Verified
Key Learning Objectives:
- Organisational strategy and objectives and how their role impacts on them
- The impact that cross-team working has in the delivery of organisational objectives
- Communication techniques including presentation skills, negotiation and influencing skills
- Problem-solving and decision-making principles
- Use information and problem-solving techniques to provide solutions and influence the decision-making process
9
Using technology
Verified
Key Learning Objectives:
- IT and software used to support the activities of the business
- Use technology and software to produce documentation, such as spreadsheets and presentation packages to communicate information
- Monitor the use of technology and the potential to reduce energy consumption through their optimisation in day-to-day tasks, such as reducing the use of paper and switching off items when not in use
Regulatory & Verification Details
- Qualification Number (QN)
- 610/5161/5
- Regulated Status
- Available to learners
- Awarding Body
- Highfield
- Qualification Type
- Occupational Qualification
- Operational Start
- Dec 2024