Highfield
Level 3
QN: 610/6296/0
Curriculum Active
Highfield Level 3 NVQ Diploma in Business Improvement Techniques (RQF)
Official qualification regulated by Ofqual, awarded by Highfield. Classified as a Vocationally-Related Qualification. Total guided learning hours: 1297 hours.
Qualification Level
Level 3
Awarding Body
Highfield
Syllabus Units
28 Units
Guided Hours
1297 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Analysing and selecting parts for improvement
Verified
Key Learning Objectives:
- Understand how to prepare for and gather information for part analysis
- Understand how to analyse part data and select representative parts
- Be able to prepare for and analyse parts for improvement opportunities
- Be able to group and finalise representative parts for improvement
2
Applying basic statistical analysis
Verified
Key Learning Objectives:
- Understand the principles and application of basic statistics
- Understand how to present and calculate statistical data
- Be able to collect and present data for statistical and graphical analysis
- Be able to analyse
- interpret and act on statistical and graphical data
3
Applying continuous improvement techniques (Kaizen)
Verified
Key Learning Objectives:
- Understand how to select and prepare a workplace for Kaizen activities
- Understand how to carry out Kaizen activities and support team-based improvements
- Understand how to use data and calculations to support Kaizen activities
- Be able to plan and carry out Kaizen activities in a designated work area
- Be able to implement and standardise improvements using documentation and workplace controls
- Be able to measure and evaluate the results of Kaizen activities
4
Applying failure modes and effects analysis (FMEA)
Verified
Key Learning Objectives:
- Understand how to prepare for a Failure Modes and Effects Analysis (FMEA)
- Be able to prepare for a Failure Modes and Effects Analysis (FMEA)
- Understand how to carry out a Failure Modes and Effects Analysis
- Be able to carry out a Failure Modes and Effects Analysis
- Understand how to update and maintain a Failure Modes and Effects Analysis
- Be able to review and update a Failure Modes and Effects Analysis
5
Applying flow process analysis
Verified
Key Learning Objectives:
- Understand the requirements and techniques for conducting flow process analysis
- Understand how to identify and plan improvements to processes using flow process analysis
- Be able to carry out a process flow analysis mapping activity
- Be able to plan and implement improvement activities
6
Applying hypothesis testing
Verified
Key Learning Objectives:
- Understand the principles, terminology and statistical foundations of hypothesis testing
- Understand the statistical methods and decision-making process involved in hypothesis testing
- Be able to prepare for hypothesis testing
- Be able to conduct hypothesis testing and report findings
7
Applying lead time analysis
Verified
Key Learning Objectives:
- Understand how to prepare and create lead time profiles
- Be able to collect and analyse lead time data for selected parts or processes
- Understand how to analyse and communicate lead time information to support improvement
- Be able to plan and present improvements to reduce lead time
8
Applying mistake/error proofing (POKA YOKE)
Verified
Key Learning Objectives:
- Understand the principles, benefits and application of mistake/error proofing
- Understand how to plan
- measure and manage mistake/error proofing projects
- Be able to prepare for and apply mistake/error proofing techniques
- Be able to implement
- measure and report on the results of mistake/error proofing activities
9
Applying policy deployment (Hoshin Kanri, quality operating systems, business plan deployment)
Verified
Key Learning Objectives:
- Understand how to develop and implement a local policy deployment plan
- Be able to carry out policy deployment activities in a local area
- Understand the factors and techniques that influence successful policy deployment
- Be able to set objectives, targets and communicate policy deployment plans
10
Applying set up reduction techniques
Verified
Key Learning Objectives:
- Understand how to prepare and plan for a set-up reduction activity
- Understand how to analyse, improve and sustain machine or process set-ups
- Be able to identify and plan improvements to machine or process set-ups
- Be able to implement and sustain improvements to machine or process set-ups
11
Applying Six Sigma methodology to a project
Verified
Key Learning Objectives:
- Understand the Six Sigma methodology, its application and benefits
- Understand Six Sigma roles, responsibilities and process relationships
- Be able to apply the Six Sigma methodology to achieve project objectives in compliance with organisational requirements
- Be able to apply Six Sigma organisational structures, roles, metrics and performance measures
12
Applying Six Sigma metrics to a project
Verified
Key Learning Objectives:
- Understand the purpose and preparation requirements for Six Sigma metrics activities
- Understand how to gather data and perform Six Sigma metric calculations
- Understand how to interpret and apply Six Sigma metric results
- Be able to prepare for Six Sigma metrics activities
- Be able to calculate and apply Six Sigma metrics
- Be able to identify and plan improvements based on Six Sigma metrics
13
Applying total productive maintenance (TPM)
Verified
Key Learning Objectives:
- Understand the principles and benefits of total productive maintenance
- Understand the processes, techniques and tools used in total productive maintenance
- Be able to plan and carry out total productive maintenance activities
- Be able to use total productive maintenance to improve and sustain asset performance
14
Applying value management (value engineering and value analysis) activities
Verified
Key Learning Objectives:
- Understand how to plan and prepare for value management activities
- Be able to carry out value management activities for a product or process
- Understand the methods and techniques used in value management analysis
- Understand how to develop
- evaluate and implement value management proposals
- Be able to develop, present and implement proposals to improve product or process value
15
Applying workplace organisation techniques
Verified
Key Learning Objectives:
- Understand how to organise and prepare the workplace in line with operational and safety requirements
- Understand how to evaluate, improve and standardise workplace organisation processes
- Be able to apply workplace organisation techniques to identify
- evaluate and improve working areas
- Be able to standardise improvements through updates to procedures and visual controls
16
Carrying out capability studies
Verified
Key Learning Objectives:
- Understand the principles and purpose of process capability studies
- Be able to prepare for a process capability study
- Understand how to calculate and interpret process capability results
- Be able to carry out a process capability study and calculate results
17
Carrying out measurement system analysis (MSA)
Verified
Key Learning Objectives:
- Understand the principles and purpose of measurement systems analysis
- Be able to prepare for a measurement systems analysis
- Understand how to conduct and interpret measurement systems analysis studies
- Be able to conduct a measurement systems analysis
- Be able to record and report the results of a measurement systems analysis
18
Carrying out problem solving activities
Verified
Key Learning Objectives:
- Understand how to prepare for and detect problems in the workplace
- Understand how to analyse problems and determine effective solutions
- Be able to identify and analyse problems using structured techniques
- Be able to determine and implement effective corrective actions
- Understand how to monitor, document and communicate problem-solving outcomes
- Be able to monitor and communicate the effectiveness of problem-solving activities
19
Carrying out Six Sigma process mapping
Verified
Key Learning Objectives:
- Understand the purpose, construction and use of Six Sigma process mapping
- Understand roles, responsibilities and reporting procedures within Six Sigma process mapping
- Be able to plan and construct a Six Sigma process map
- Be able to analyse and improve processes using Six Sigma mapping techniques
20
Carrying out statistical process control (SPC) procedures
Verified
Key Learning Objectives:
- Understand the principles and purpose of process control within continuous improvement
- Be able to prepare for process analysis activities
- Understand how to collect
- analyse and present process control data
- Understand how to measure process capability and maintain control
- Be able to carry out statistical process control and capability analysis
- Be able to identify and plan improvements to process performance
21
Carrying out value stream mapping (VSM)
Verified
Key Learning Objectives:
- Understand how to prepare for and run a value stream mapping activity
- Understand how to analyse value stream mapping data and identify improvements
- Be able to create a current state value stream map for selected parts or materials
- Be able to develop and implement a future state value stream map to improve processes
22
Complying with statutory regulations and organisational safety requirements
Verified
Key Learning Objectives:
- Understand health and safety legislation, roles and responsibilities
- Be able to comply with statutory and organisational health and safety requirements
- Understand organisational procedures for emergencies, first-aid and safe working practices
- Be able to respond to workplace emergencies in line with organisational procedures
- Understand how to identify workplace hazards
- assess risks and apply preventive measures
- Be able to maintain a safe working environment through correct working practices and hazard control
23
Creating flexible production and manpower systems
Verified
Key Learning Objectives:
- Understand how to plan and control production using lean scheduling and visual management techniques
- Understand how to apply problem-solving techniques to drive continuous improvement
- Understand how to apply lean tools and layout techniques to optimise workplace efficiency
- Be able to apply flexible production and manpower planning techniques in a work area
- Be able to implement and control visually driven production systems based on customer demand
24
Creating standard operating procedures (SOP)
Verified
Key Learning Objectives:
- Understand the health and safety requirements, formats and processes for creating standard operating procedures (SOPs)
- Understand the role of SOPs in quality, continuous improvement and waste elimination
- Be able to plan and prepare for producing standard operating procedures (SOPs)
- Be able to produce standard operating procedures
- Be able to review and revise standard operating procedures
25
Developing visual management systems
Verified
Key Learning Objectives:
- Understand how to select
- apply and evaluate visual management systems in a lean workplace
- Be able to develop
- implement and maintain visual management systems in the workplace
26
Leading effective teams
Verified
Key Learning Objectives:
- Understand how to lead
- support and develop a team to meet workplace objectives
- Be able to plan and organise team operations to meet workplace objectives and responsibilities
- Understand the organisational systems, tools and support available for managing workplace operations
- Be able to support team performance through communication, monitoring and problem resolution
27
Producing a characteristic selection matrix
Verified
Key Learning Objectives:
- Understand the purpose and preparation requirements for a characteristic selection matrix
- Understand how to create and score a characteristic selection matrix
- Understand how a characteristic selection matrix links to other Six Sigma tools and project priorities
- Be able to prepare for creating a characteristic selection matrix
- Be able to produce and use a characteristic selection matrix
- Be able to identify and plan improvements using a characteristic selection matrix
28
Producing multi variance charts
Verified
Key Learning Objectives:
- Understand the purpose, benefits and construction of multi-variance charts
- Understand how to interpret multi-variance charts and draw conclusions
- Be able to prepare for and produce multi-variance charts
- Be able to identify and plan improvements from multi-variance charting activities
Regulatory & Verification Details
- Qualification Number (QN)
- 610/6296/0
- Regulated Status
- Available to learners
- Awarding Body
- Highfield
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Sept 2025