Highfield
Level 5
QN: 610/5731/9
Curriculum Active
Highfield Level 5 Diploma in Operations Management (RQF)
Official qualification regulated by Ofqual, awarded by Highfield. Classified as a Occupational Qualification. Total guided learning hours: 230 hours.
Qualification Level
Level 5
Awarding Body
Highfield
Syllabus Units
8 Units
Guided Hours
230 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Building Relationships with Stakeholders
Verified
Key Learning Objectives:
- Be able to manage relationships across multiple and diverse stakeholders
2
Communicating Relevant Information
Verified
Key Learning Objectives:
- Be able to communicate information effectively
- Understand presentation skills and methods
- Be able to evaluate the impact of outcomes from organisational plans or projects
3
Continued Professional Development
Verified
Key Learning Objectives:
- Be able to identify own personal and professional development requirements to improve own role
- Be able to identify areas of improvement using performance data and know the continuous development requirements and learning needs of their team
- Be able to identify the impact own behaviour can have on others in the workplace
- Be able to seek
- manage and facilitate learning opportunities and continued professional development for themselves and the wider team
4
Managing and Leading a Team
Verified
Key Learning Objectives:
- Be able to lead and manage a team using leadership and management tools and techniques
- Be able to coach, mentor and motivate individuals in their team to achieve organisational goals using collaborative activities
5
Operational Planning
Verified
Key Learning Objectives:
- Be able to analyse and prioritise organisational activities and the impact this has on their role
- Be able to explain how and why business continuity plans are used
- Be able to explain how organisation policies and practices were followed to deliver sustainable services and solutions which enable the organisation to respond to changes in social, economic and environmental factors
6
Organisational Governance
Verified
Key Learning Objectives:
- Understand organisational policies, procedures, relevant regulation and legislation while considering their impact on the team, the individual, their role, and the organisation, and interprets and communicates the practical implications of these for stakeholders
- Be able to apply organisational polices and legislative guidelines to lead and influence the team and individuals to support an inclusive culture of equity, diversity and the promotion of wellbeing
7
Planning a Project
Verified
Key Learning Objectives:
- Be able to identify problems and use methods for researching and providing solutions
- Be able to prioritise stakeholder relationships and negotiate to shape and agree goals
- Understand the change management concepts and the methods they use to implement change within their organisation
- Be able to identify the current and future needs of the sector and respond to any external factors that may influence the future landscape and evaluates their impact on the organisation
8
Project Implementation
Verified
Key Learning Objectives:
- Be able to use digital tools to analyse information and monitor performance and explains how to use IT and software tools to support the needs of the organisation
- Be able to manage and deliver projects within budget and resource requirements, taking accountability and ownership of their own and the team's tasks and workload
- Understand the problem-solving, decision-making, influencing, and negotiating models and techniques used in the project
- Be able to work collaboratively with others to research
- interpret and analyse information which informs the implementation of business plans or projects
- Be able to work flexibly and adapt to change when managing continuous improvement and change for their team and organisation
Regulatory & Verification Details
- Qualification Number (QN)
- 610/5731/9
- Regulated Status
- Available to learners
- Awarding Body
- Highfield
- Qualification Type
- Occupational Qualification
- Operational Start
- May 2025