IAO
    Level 2
    QN: 600/7550/8
    Curriculum Active

    IAO Level 2 Certificate In IT User Skills (ITQ)

    Official qualification regulated by Ofqual, awarded by IAO. Classified as a Occupational Qualification. Total guided learning hours: 1970 hours.

    Qualification Level
    Level 2
    Awarding Body
    IAO
    Syllabus Units
    76 Units
    Guided Hours
    1970 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Audio Software

    Verified
    Key Learning Objectives:
    • Use audio hardware and software to capture sequences
    • Use audio software tools and techniques to combine and edit sequences, Play and present audio sequences
    2

    Bespoke Software

    Verified
    Key Learning Objectives:
    • organise and combine information using bespoke software
    • Use tools and techniques to edit, process, format and present information
    3

    Computerised Accounting Software

    Verified
    Key Learning Objectives:
    • Access, enter and edit accounting information
    • Use tools and techniques to process business transactions
    • Produce accounting documents and summary reports to meet requirements
    4

    Data Management Software

    Verified
    Key Learning Objectives:
    • Enter, edit and maintain data records in a data management system, Retrieve and display data records to meet requirements
    5

    Database Software

    Verified
    Key Learning Objectives:
    • Enter, edit and organise structured information in a database
    • Use database software tools to extract information and produce reports
    6

    Design Software

    Verified
    Key Learning Objectives:
    • Obtain, insert and combine information for designs
    • Use design software tools to create, manipulate and edit designs
    7

    Desktop Publishing Software

    Verified
    Key Learning Objectives:
    • Select and use appropriate designs and page layouts for publications, Input and combine text and other information within publications
    • Use desktop publishing software techniques to edit and format publications
    8

    Drawing and Planning Software

    Verified
    Key Learning Objectives:
    • organise and combine information for drawings or plans
    • Use tools and techniques to edit, manipulate, format and present drawings or plans
    9

    Imaging Software

    Verified
    Key Learning Objectives:
    • Obtain, insert and combine information for images
    • Use imaging software tools to create, manipulate and edit images
    10

    Improving Productivity Using IT

    Verified
    Key Learning Objectives:
    • select and use appropriate IT systems and software for different purposes
    • Review and adapt the ongoing use of IT tools and systems to make sure that activities are successful
    • Develop and test solutions to improve the ongoing use of IT tools and systems
    11

    Internet Safety for IT users

    Verified
    Key Learning Objectives:
    • Understand the risks that can exist when using the Internet.
    • Know how to safeguard self and others when working online., Take precautions to maintain data security.
    • Follow legal constraints, guidelines and procedures which apply when working online.
    12

    IT Communication Fundamentals

    Verified
    Key Learning Objectives:
    • Select and use a variety of sources of information to meet needs, Access, search for
    • select and use Internet-based information and evaluate its fitness for purpose
    • Select and use IT to communicate and exchange information safely, responsibly and effectively
    13

    IT Security for Users

    Verified
    Key Learning Objectives:
    • use and develop appropriate procedures to monitor and minimise security risk to IT systems and data
    14

    IT Software Fundamentals

    Verified
    Key Learning Objectives:
    • Select and use software applications to meet needs and solve problems, Enter
    • develop and format different types of information to suit its meaning and purpose, Present information in ways that are fit for purpose and audience, Make effective use of IT tools and facilities to present information
    15

    IT User Fundamentals

    Verified
    Key Learning Objectives:
    • Use IT systems to meet needs
    • Organise, store and retrieve information efficiently
    • Follow and understand the need for safety and security practices
    • Carry out routine maintenance of IT systems and respond to routine IT system problems
    16

    Multimedia Software

    Verified
    Key Learning Objectives:
    • Plan the content and organisation of multimedia products to meet needs, Obtain, input and combine content to build multimedia outcomes
    • Use multimedia software tools to edit and format multimedia content to meet requirements, Play and present multimedia outcomes
    17

    Optimise IT System Performance

    Verified
    Key Learning Objectives:
    • Maintain hardware and software in working order
    • Manage files to maintain system performance
    • Respond to common IT system problems and errors
    • Customise the working environment to meet needs
    18

    Presentation Software

    Verified
    Key Learning Objectives:
    • Input and combine text and other information within presentation slides
    • Use presentation software tools to structure, edit and format slides
    • Prepare slides for presentation to meet needs
    19

    Project Management Software

    Verified
    Key Learning Objectives:
    • Create and define a project, Enter and edit information about project tasks and resources, Update information about project progress
    • Select and use appropriate tools and techniques to display and report on project status
    20

    Set Up an IT System

    Verified
    Key Learning Objectives:
    • Select and connect up a personal computer safely with associated hardware and storage media to meet needs
    • Select and connect an IT system to a communication service to meet needs
    • Install and configure software for use, Check that the IT system and communication service are working successfully
    21

    Specialist Software

    Verified
    Key Learning Objectives:
    • Input and combine information using specialist software
    • Create and modify appropriate structures to organise and retrieve information efficiently, Exploit the functions of the software effectively to process and present information
    22

    Spreadsheet Software

    Verified
    Key Learning Objectives:
    • Use a spreadsheet to enter, edit and organise numerical and other data
    • Use appropriate formulas and tools to summarise and display spreadsheet information
    • Select and use appropriate tools and techniques to present spreadsheet information effectively
    23

    Using Collaborative Technologies

    Verified
    Key Learning Objectives:
    • Stay safe and secure when using collaborative technology, Set up and access IT tools and devices for collaborative working
    • Prepare collaborative technologies for use
    • Contribute to tasks using collaborative technologies
    24

    Using Email

    Verified
    Key Learning Objectives:
    • Use e-mail software tools and techniques to compose and send messages
    • Manage incoming email effectively
    25

    Using Mobile IT Devices

    Verified
    Key Learning Objectives:
    • Set up the mobile device to meet needs
    • Use applications and files on the mobile device, Transfer data to and from the mobile device
    • Maintain the performance of the mobile device
    26

    Using the Internet

    Verified
    Key Learning Objectives:
    • Connect to the Internet
    • Use browser software to navigate webpages effectively
    • Use browser tools to search for information from the Internet
    • Use browser software to communicate information online
    • Understand the need for safety and security practices when working online
    27

    Website Software

    Verified
    Key Learning Objectives:
    • Plan and create web pages
    • Use website software tools to structure and format web pages, Publish web pages to the Internet or an intranet
    28

    Word Processing Software

    Verified
    Key Learning Objectives:
    • Enter, edit and combine text and other information accurately within word processing documents, Structure information within word processing documents
    • Use word processing software tools to format and present documents

    Regulatory & Verification Details

    Qualification Number (QN)
    600/7550/8
    Regulated Status
    Available to learners
    Awarding Body
    IAO
    Qualification Type
    Occupational Qualification
    Operational Start
    Jan 2013