IAO
    Level 3
    QN: 603/2516/1
    Curriculum Active

    IAO Level 3 Diploma in Leadership and Management

    Official qualification regulated by Ofqual, awarded by IAO. Classified as a Occupational Qualification. Total guided learning hours: 150 hours.

    Qualification Level
    Level 3
    Awarding Body
    IAO
    Syllabus Units
    16 Units
    Guided Hours
    150 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    An introduction to organisational governance and finance

    Verified
    Key Learning Objectives:
    • Understand the importance of organisational governance
    • Understand the requirement for ethical leadership and management in organisational governance
    • Understand the importance of gaining value for money through effective budget management
    • Apply techniques to manage a budget
    2

    Change leadership

    Verified
    Key Learning Objectives:
    • Understand change as a concept and as a process
    • Understand what drives organisational change
    • Apply techniques to identify drivers of change
    • Adopt approaches to deliver a change initiative
    3

    Coaching and mentoring

    Verified
    Key Learning Objectives:
    • Understand the role of a coach
    • Understand the role of a mentor
    • Apply coaching and mentoring techniques in context
    4

    Data management and technology in organisations

    Verified
    Key Learning Objectives:
    • Understand the management of data in organisations
    • Understand typical technology used in organisations
    • Know the laws which influence the management of data and the use of technology in an organisation
    5

    Effective communication

    Verified
    Key Learning Objectives:
    • Understand the concept of communication
    • Know how to use different methods of communication
    • Chair meetings effectively
    • Communicate with different stakeholders
    6

    Implementing strategies

    Verified
    Key Learning Objectives:
    • Understand key strategy concepts and models
    • Understand the strategy planning cycle
    • Apply knowledge of strategy concepts, models and the planning cycle to implement a strategic plan
    • Reflect on own performance when implementing a strategic plan
    7

    Improving own performance as a leader and a manager

    Verified
    Key Learning Objectives:
    • Understand the importance of Continuing Professional Development to a manager
    • Know ways in which own competences can be improved
    • Know how to manage own time
    • Develop own CPD plan
    • Reflect on the success of a CPD plan
    8

    Leadership and management fundamentals

    Verified
    Key Learning Objectives:
    • Understand the role of a leader
    • Know why organisations have managers
    • Apply leadership in context
    • Demonstrate functions of a manager
    9

    Leading effective teams

    Verified
    Key Learning Objectives:
    • Understand the concept of teams
    • Understand team dynamics
    • Develop positive team dynamics
    • Be able to develop trust within a team
    10

    Managing projects

    Verified
    Key Learning Objectives:
    • Understand the project life cycle
    • Know how to deliver a project
    • Manage resources and risk
    • Use project management tools
    11

    Managing resources

    Verified
    Key Learning Objectives:
    • Understand the resources available within an organisation
    • Know how to monitor the use of different resources
    • Allocate resources to achieve a goal
    • Monitor resource usage
    12

    Managing workplace performance

    Verified
    Key Learning Objectives:
    • Understand the concept of performance management
    • Know the performance management process
    • Conduct performance management
    13

    Solving problems through effective decision making

    Verified
    Key Learning Objectives:
    • Understand the decision-making process
    • Analyse data and information
    • Understand problem solving techniques
    • Use decision-making to solve a problem
    • Communicate decisions to relevant stakeholders
    14

    Stakeholder management

    Verified
    Key Learning Objectives:
    • Know how stakeholders influence organisations
    • Understand the importance of ethical stakeholder management
    • Conduct a stakeholder analysis
    • Construct and implement a stakeholder management plan
    15

    The role of human resources in support of a manager

    Verified
    Key Learning Objectives:
    • Understand the human resource (HR) function
    • Understand relevant HR legal requirements
    • Know how the HR function can support line managers
    16

    Working with others

    Verified
    Key Learning Objectives:
    • Know how to build positive working relationships
    • Know how to manage workplace conflict
    • Know how to build effective relationships with stakeholders
    • Apply appropriate techniques to develop positive working relationships

    Regulatory & Verification Details

    Qualification Number (QN)
    603/2516/1
    Regulated Status
    Available to learners
    Awarding Body
    IAO
    Qualification Type
    Occupational Qualification
    Operational Start
    Nov 2017