IAO
Level 5
QN: 610/4878/1
Curriculum Active
IAO Level 5 Diploma in Executive Housing and Property Management
Official qualification regulated by Ofqual, awarded by IAO. Classified as a Occupational Qualification. Total guided learning hours: 89 hours.
Qualification Level
Level 5
Awarding Body
IAO
Syllabus Units
8 Units
Guided Hours
89 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Business planning and performance monitoring
Verified
Key Learning Objectives:
- Undertake data analysis, interrogation, interpretation and dissemination of information.2.
- Organise and plan work to ensure tasks are completed and deadlines met.3. Lead, motivate
- manage, and develop individuals and teams.4.
- Use a problem solving and flexible approach in day-to-day duties.5. Make effective decisions in order to apply the organisation’s objectives and priorities.6. Make effective use of IT equipment and software.7.
- Undertake responsive repairs and planned maintenance.8. Lead and manage a project effectively.9.
- Demonstrate professional values and behaviours.
2
Customer and resident engagement
Verified
Key Learning Objectives:
- Be able to apply customer profiling in a housing organisation.
- Be able to involve customers in the design of housing services.3.
- Be able to improve customer engagement strategy in a housing organisation.
- Be able to apply customer service principles to the design and delivery of housing services.
3
Ethical practice in housing and property management
Verified
Key Learning Objectives:
- Understand the importance of ethical practice in the housing and property market.2.
- Be able to apply ethical decision making.3.
- Be able to reflect on own values and ethics in an organisational context.
4
Financial management
Verified
Key Learning Objectives:
- Manage budgets and report on financial performance.2.
- Know how to consistently deliver value for money.
5
Legislation and regulation in the housing and property market
Verified
Key Learning Objectives:
- Understand the principles and practices of current landlord and tenant law.2.
- Understand the principles and practices of legislation as it applies to governance and court proceedings.3.
- Understand legislation and regulations as they apply to housing and property standards.4.
- Understand the required guidance, outcomes and specific expectations of the Regulatory Standards for Social Housing Landlords
6
Policies and procedures
Verified
Key Learning Objectives:
- Understand the impact of national policy on an organisation’s principles, policies and practices.2.
- Understand key organisational policies and how they relate to safeguarding.
- Understand the complaints handling policy.4. Embed organisational policies in housing organisations.
7
Strategic asset management
Verified
Key Learning Objectives:
- Understand the legislation and regulation that governs building safety standards across the housing sector.2. Effectively manage the delivery of capital and major works in the housing and property sector.3.
- Understand the relationship between asset management and sustainable practices.
8
Strategic leadership for housing managers
Verified
Key Learning Objectives:
- Understand the role of leaders and managers in developing strategy in the housing sector.2.
- Be able to plan strategically in the context of the housing sector.
- Be able to successfully implement and manage strategic organisational change.
- Be able to apply principles of personal and professional development to improve strategic leadership.
Regulatory & Verification Details
- Qualification Number (QN)
- 610/4878/1
- Regulated Status
- Available to learners
- Awarding Body
- IAO
- Qualification Type
- Occupational Qualification
- Operational Start
- Dec 2024