iCQ
Level 1
QN: 601/1045/4
Curriculum Active
iCQ Level 1 Award in Introduction to Employment in the Hospitality Industry
Official qualification regulated by Ofqual, awarded by iCQ. Classified as a Vocationally-Related Qualification. Total guided learning hours: 99 hours.
Qualification Level
Level 1
Awarding Body
iCQ
Syllabus Units
6 Units
Guided Hours
99 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
iCQ Level 1 Award in Introduction to Employment in the Hospitality Industry
Food safety in catering
Verified
Key Learning Objectives:
- Understand how individuals can take personal responsibility for food safety, Understand the importance of keeping him/herself clean and hygienic, Understand the importance of keeping the work areas clean and hygienic, Understand the importance of keeping food safe
2
iCQ Level 1 Award in Introduction to Employment in the Hospitality Industry
Front Office Operations
Verified
Key Learning Objectives:
- Know the purpose of the front office, Know the structure of the front office, Be able to work in the front office
3
iCQ Level 1 Award in Introduction to Employment in the Hospitality Industry
Health and Safety in the Workplace
Verified
Key Learning Objectives:
- Understand roles and responsibilities for health, safety and welfare in the workplace, Understand how risk assessments contribute to health and safety, Understand how to identify and control the risks from common workplace hazards, Know the procedures for responding to accidents and incidents in the workplace
4
iCQ Level 1 Award in Introduction to Employment in the Hospitality Industry
Introduction to personal workplace skills
Verified
Key Learning Objectives:
- Be able to maintain personal appearance, Be able to demonstrate time management skills, Be able to work effectively in a team, Be able to deal effectively with customers
5
iCQ Level 1 Award in Introduction to Employment in the Hospitality Industry
Introduction to the Hospitality Industry
Verified
Key Learning Objectives:
- Know the structure of the hospitality industry, Know the career opportunities in the hospitality industry
6
iCQ Level 1 Award in Introduction to Employment in the Hospitality Industry
Principles of Customer Service in Hospitality Leisure Travel and Tourism
Verified
Key Learning Objectives:
- Understand the importance to the organisation in providing excellent customer service in the hospitality, leisure, travel and tourism industries, Understand the role of the individual in delivering customer service in the hospitality, leisure, travel and tourism industries, Understand the importance of customers’ needs and expectations in the hospitality, leisure, travel and tourism industries
Regulatory & Verification Details
- Qualification Number (QN)
- 601/1045/4
- Regulated Status
- Available to learners
- Awarding Body
- iCQ
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Sept 2013