iCQ
    Level 1
    QN: 601/6204/1
    Curriculum Active

    iCQ Level 1 Certificate in Warehousing and Storage

    Official qualification regulated by Ofqual, awarded by iCQ. Classified as a Occupational Qualification. Total guided learning hours: 361 hours.

    Qualification Level
    Level 1
    Awarding Body
    iCQ
    Syllabus Units
    19 Units
    Guided Hours
    361 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Assemble orders for dispatch in a logistics environment

    Verified
    Key Learning Objectives:
    • Be able to prepare for the assembly of orders
    • Be able to handle goods using the correct handling methods and equipment during the assembly of the order
    • Be able to assemble the orders
    • Be able to prepare goods for dispatch
    • Be able to dispatch the goods
    • Be able to identify problems with assembling or dispatching orders
    2

    Contribute to the provision of customer service in logistics operations

    Verified
    Key Learning Objectives:
    • know how to contribute to the provision of customer services in logistics operations
    • be able to contribute to the provision of customer services in logistics operations
    3

    Develop effective working relationships with colleagues in logistics operations

    Verified
    Key Learning Objectives:
    • know how to develop effective working relationships with colleagues in logistics operations
    • be able to develop effective working relationships with colleagues in logistics operations
    4

    Health and Safety in the workplace

    Verified
    Key Learning Objectives:
    • Understand Health and Safety rights and responsibilities
    • Understand the health and safety requirements of employers
    • Understand how to prevent and deal with accidents
    • Understand how to perform workplace tasks safely
    5

    Keep stock at required levels in a logistics environment

    Verified
    Key Learning Objectives:
    • Be able to follow instructions to maintain required stock levels
    • Be able to follow instructions to maintain stock control records
    • Be able to identify problems with keeping stock at the required levels
    6

    Keep work areas clean in a logistics environment

    Verified
    Key Learning Objectives:
    • Be able to identify requirements relating to the cleaning of work areas in a warehousing and storage facility
    • Be able to follow instructions to carry out correct cleaning procedures
    • Be able to follow post cleaning procedures
    • Be able to identify problems with the cleaning of work areas
    7

    Maintain hygiene standards in handling and storing goods in a logistics environment

    Verified
    Key Learning Objectives:
    • Be able to confirm health, safety and security issues relating to the goods and the storage environment
    • Be able to apply high standards of personal hygiene and the correct use of appropriate clothing
    • Be able to maintain the quality and condition of the goods in a warehousing and storage environment
    • Be able to handle goods using the correct handling methods and equipment
    • Be able to identify problems with the maintenance of hygiene standards
    8

    Maintain the cleanliness of equipment in logistics operations

    Verified
    Key Learning Objectives:
    • know how to prepare self and equipment for inspection and cleaning in logistics operations
    • be able to inspect and maintain the cleanliness of equipment in logistics operations
    • be able to undertake post cleaning procedures for keeping the equipment in good working order in logistics operations
    9

    Make an effective contribution to a business in the logistics sector

    Verified
    Key Learning Objectives:
    • know how to make an effective contribution to a business in the logistics sector
    • be able to make an effective contribution to a business in the logistics sector
    10

    Moving or handling goods manually in logistics facilities

    Verified
    Key Learning Objectives:
    • Be able to confirm with appropriate people the goods that require moving or handling
    • Be able to manually move or handle the goods
    • Be able to identify any problems with moving or handling the goods manually and take appropriate action to deal with them
    11

    Operate equipment to perform work requirements in a logistics environment

    Verified
    Key Learning Objectives:
    • Be able to confirm the work required and the appropriate equipment to undertake it
    • Be able to follow instructions to check that the appropriate equipment is available, safe to use and operational
    • Be able to operate and monitor the equipment to maintain safe operation throughout the work activity
    • Be able to shut down the equipment and complete post operational maintenance procedures
    • Be able to identify problems with the operation of the equipment
    12

    Pick goods in a logistics environment

    Verified
    Key Learning Objectives:
    • Be able to prepare for picking the goods
    • Be able to follow instructions to pick the goods
    • Be able to follow instructions to prepare the goods for assembling orders
    • Be able to identify problems with picking goods at any stage
    13

    Place goods in storage in logistics operations

    Verified
    Key Learning Objectives:
    • know how to place goods in storage logistics operations
    • be able to place goods in storage in logistics operations
    14

    Process orders for customers in logistics operations

    Verified
    Key Learning Objectives:
    • know how prepare for the processing of orders to customers in logistics operations
    • be able to process orders for customers in logistics operations
    15

    Process returned goods in logistics operations

    Verified
    Key Learning Objectives:
    • know how to process returned goods in logistics operations, be able process returned goods in logistics operations
    16

    Receive goods in a logistics environment

    Verified
    Key Learning Objectives:
    • Be able to obtain information and confirm with appropriate people the goods to be received
    • Be able to follow instructions to check the goods being received
    • Be able to receive the goods correctly and safely
    • Be able to identify problems when receiving goods
    17

    Sort goods and materials for recycling or disposal in a logistics environment

    Verified
    Key Learning Objectives:
    • be able to prepare goods or materials for recycling or disposal
    • Be able to sort the goods or materials for recycling or disposal
    • Be able to identify problems with the recycling of disposal of goods and materials
    18

    Use equipment to move goods in logistics facilities

    Verified
    Key Learning Objectives:
    • Be able to confirm with appropriate people the goods to be moved and that they are suitable for lifting
    • Be able to follow instructions to check that the area of work is safe and secure for the movement and transfer of the goods
    • Be able to move the goods correctly and safely
    • Be able to identify problems with moving the goods
    19

    Wrap and pack goods in a logistics environment

    Verified
    Key Learning Objectives:
    • Be able to prepare the goods for packing
    • Be able to pack the goods
    • Be able to identify problems with the packing of the goods at any stage

    Regulatory & Verification Details

    Qualification Number (QN)
    601/6204/1
    Regulated Status
    Available to learners
    Awarding Body
    iCQ
    Qualification Type
    Occupational Qualification
    Operational Start
    Jun 2015