iCQ
Level 2
QN: 601/3239/5
Curriculum Active
iCQ Level 2 Award in Meeting the Requirements of Customers in the Hospitality, Leisure, Travel and Tourism Industry, with Specific Needs
Official qualification regulated by Ofqual, awarded by iCQ. Classified as a Occupational Qualification. Total guided learning hours: 10 hours.
Qualification Level
Level 2
Awarding Body
iCQ
Syllabus Units
1 Units
Guided Hours
10 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Meet the requirements of customers in the hospitality, leisure, travel and tourism industry, with specific needs
Verified
Key Learning Objectives:
- Understand the need to provide an accessible service
- Know how to communicate effectively with customers with specific needs
Regulatory & Verification Details
- Qualification Number (QN)
- 601/3239/5
- Regulated Status
- Available to learners
- Awarding Body
- iCQ
- Qualification Type
- Occupational Qualification
- Operational Start
- Jun 2014