iCQ
Level 2
QN: 601/2616/4
Curriculum Active
iCQ Level 2 Award in Understanding the Retail Selling Process
Official qualification regulated by Ofqual, awarded by iCQ. Classified as a Occupational Qualification. Total guided learning hours: 15 hours.
Qualification Level
Level 2
Awarding Body
iCQ
Syllabus Units
1 Units
Guided Hours
15 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Understanding the retail selling process
Verified
Key Learning Objectives:
- Understand the five steps of the selling model
- Understand how questions are used to identify customers’ needs
- Understand the benefits and uses of product knowledge
- Understand how sales are closed
Regulatory & Verification Details
- Qualification Number (QN)
- 601/2616/4
- Regulated Status
- Available to learners
- Awarding Body
- iCQ
- Qualification Type
- Occupational Qualification
- Operational Start
- Mar 2014