iCQ
Level 2
QN: 601/2619/X
Curriculum Active
iCQ Level 2 Award in Welcoming Tourists and Visitors to their Destination
Official qualification regulated by Ofqual, awarded by iCQ. Classified as a Occupational Qualification. Total guided learning hours: 9 hours.
Qualification Level
Level 2
Awarding Body
iCQ
Syllabus Units
1 Units
Guided Hours
9 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
The role of a customer service representative in welcoming tourists and visitors to their destination
Verified
Key Learning Objectives:
- Understand the importance of welcoming tourists/visitors to a destination
- Know the customers of a tourist/visitor destination
- Know what is available at a tourist/visitor destination
- Understand the role of a customer service representative at a tourist/visitor destination
Regulatory & Verification Details
- Qualification Number (QN)
- 601/2619/X
- Regulated Status
- Available to learners
- Awarding Body
- iCQ
- Qualification Type
- Occupational Qualification
- Operational Start
- Mar 2014