iCQ
    Level 2
    QN: 601/7533/3
    Curriculum Active

    iCQ Level 2 Certificate in Facilities Services Principles (RQF)

    Official qualification regulated by Ofqual, awarded by iCQ. Classified as a Occupational Qualification. Total guided learning hours: 103 hours.

    Qualification Level
    Level 2
    Awarding Body
    iCQ
    Syllabus Units
    4 Units
    Guided Hours
    103 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Health and Safety for Facilities Services

    Verified
    Key Learning Objectives:
    • Understand the health & safety legislation which applies to Facilities Services
    • Understand how to work in a safe manner
    • Understand the permit to work system
    • Understand how to control risks in the workplace
    2

    Sustainability and environmental issues for Facilities Services

    Verified
    Key Learning Objectives:
    • Understand the basic concepts of sustainability
    • Understand environmental issues and legislation relevant to Facilities Services
    • Know the importance of using energy and water resources efficiently and ways of reducing waste
    • Know the methods for monitoring usage of energy and water resources and managing the safe disposal of waste
    3

    Working in Facilities Services

    Verified
    Key Learning Objectives:
    • Know about the nature and range of services offered in the Facilities sector
    • Know about employment in the Facilities Services sector
    • Understand the contribution Facilities Services make to organisations
    4

    Working with customers and others in Facilities Services

    Verified
    Key Learning Objectives:
    • Understand how to communicate effectively with customers
    • Understand how to meet customers’ needs
    • Understand how to contribute to effective team working

    Regulatory & Verification Details

    Qualification Number (QN)
    601/7533/3
    Regulated Status
    Available to learners
    Awarding Body
    iCQ
    Qualification Type
    Occupational Qualification
    Operational Start
    Sept 2015