iCQ
Level 2
QN: 601/6885/7
Curriculum Active
iCQ Level 2 Certificate in Logistics Support Operations
Official qualification regulated by Ofqual, awarded by iCQ. Classified as a Occupational Qualification. Total guided learning hours: 564 hours.
Qualification Level
Level 2
Awarding Body
iCQ
Syllabus Units
38 Units
Guided Hours
564 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Contribute to the provision of customer service in logistics operations
Verified
Key Learning Objectives:
- know how to contribute to the provision of customer services in logistics operations
- be able to contribute to the provision of customer services in logistics operations
2
Dealing with payment transactions in logistics operations
Verified
Key Learning Objectives:
- Know how to deal with payment transactions
- Be able to deal with payment transactions
3
Develop effective working relationships with colleagues in logistics operations
Verified
Key Learning Objectives:
- know how to develop effective working relationships with colleagues in logistics operations
- be able to develop effective working relationships with colleagues in logistics operations
4
Health, Safety and Security at work
Verified
Key Learning Objectives:
- Be able to work safely
- Be able to monitor the workplace for hazards
- Be able to contribute to workplace security
5
Keep work areas clean in logistics operations
Verified
Key Learning Objectives:
- know the requirements relating to the cleaning of work areas in logistics operations
- be able to carry out correct cleaning procedures in logistics operations
- be able to follow post cleaning procedures in logistics operations
6
Load the articulated or draw bar vehicle correctly
Verified
Key Learning Objectives:
- know how to load the articulated or draw bar vehicle correctly
- be able to load the articulated or draw bar vehicle correctly
7
Load the rigid vehicle correctly
Verified
Key Learning Objectives:
- know how to load the rigid vehicle correctly
- be able to load the rigid vehicle correctly
8
Load the van correctly
Verified
Key Learning Objectives:
- Know how to load the van correctly
- Be able to load the van correctly
9
Maintain hygiene standards in handling and storing goods in logistics operations
Verified
Key Learning Objectives:
- know how to maintain hygiene standards when handling and storing goods in logistics operations
- be able to maintain standards of hygiene when handling and storing goods in logistics operations
10
Maintain the cleanliness of equipment in logistics operations
Verified
Key Learning Objectives:
- know how to prepare self and equipment for inspection and cleaning in logistics operations
- be able to inspect and maintain the cleanliness of equipment in logistics operations
- be able to undertake post cleaning procedures for keeping the equipment in good working order in logistics operations
11
Maintain the safety and security of hazardous goods and materials in logistics operations
Verified
Key Learning Objectives:
- know how to maintain the safety and security of hazardous goods and materials in logistics operations
- be able to maintain the safety and security of hazardous goods and materials in logistics operations
12
Make an effective contribution to a business in the logistics sector
Verified
Key Learning Objectives:
- know how to make an effective contribution to a business in the logistics sector
- be able to make an effective contribution to a business in the logistics sector
13
Moving and/or handling goods in logistics operations
Verified
Key Learning Objectives:
- know how to move and/or handle goods in logistics operations
- be able to move and/or handle the goods in logistics operations
14
Obtain information on the collection and/or delivery of loads
Verified
Key Learning Objectives:
- Know how to obtain information on the collection and/or delivery of loads
- Be able to obtain information on the collection and/or delivery of loads
15
Operate and monitor the articulated or draw bar vehicle systems
Verified
Key Learning Objectives:
- know how to operate and monitor the articulated or draw bar vehicle systems
- be able to operate and monitor the articulated or draw bar vehicle systems
16
Operate and monitor the rigid vehicle systems
Verified
Key Learning Objectives:
- know how to operate and monitor the rigid vehicle systems
- be able to operate and monitor the rigid vehicle systems
17
Operate and monitor the van systems
Verified
Key Learning Objectives:
- Know how to operate and monitor the van systems
- Be able to operate and monitor the van systems
18
Pick goods in logistics operations
Verified
Key Learning Objectives:
- know how to pick goods in logistics operations
- be able to pick the goods in logistics operations
- be able to prepare the goods for assembling orders in logistics operations
19
Plan the route and timings for the collection and delivery of goods
Verified
Key Learning Objectives:
- Know how to plan the route and timings for the collection and delivery of loads
- Be able to plan the route and timings for the collection and delivery of loads
20
Prepare the articulated or draw bar vehicle for driving
Verified
Key Learning Objectives:
- know how to prepare the articulated or draw bar vehicle for driving
- be able to prepare the articulated or draw bar vehicle for driving
21
Prepare the rigid vehicle for driving
Verified
Key Learning Objectives:
- know how to prepare the rigid vehicle for driving, 1 be able to prepare the rigid vehicle for driving
22
Prepare the van for driving
Verified
Key Learning Objectives:
- Know how to prepare the van for driving, 1 Be able to prepare the van for driving
23
Principles of food safety in logistics
Verified
Key Learning Objectives:
- Understand how individuals must take responsibility for food safety
- Understand how to keep him/herself clean and hygienic
- Understand how to keep storage areas and vehicles clean.
- Understand how to keep food safe
24
Process orders for customers in logistics operations
Verified
Key Learning Objectives:
- know how prepare for the processing of orders to customers in logistics operations
- be able to process orders for customers in logistics operations
25
Protect the articulated or draw bar vehicle and the load
Verified
Key Learning Objectives:
- know how to protect the articulated or draw bar vehicle and the load
- be able to protect the articulated or draw bar vehicle and the load
26
Protect the rigid vehicle and the load
Verified
Key Learning Objectives:
- know how to protect the rigid vehicle and the load
- be able to protect the rigid vehicle and the load
27
Protect the van and the load
Verified
Key Learning Objectives:
- Know how to protect the van and the load
- Be able to protect the van and the load
28
Receive goods in logistics operations
Verified
Key Learning Objectives:
- know how to receive goods in logistics operations
- be able to receive goods in logistics operations
29
Sort goods and materials for recycling or disposal in logistics operations
Verified
Key Learning Objectives:
- know how to sort goods and materials for recycling or disposal in logistics operations
- be able to sort the goods and materials for recycling or disposal in logistics operations
30
Unload the articulated or draw bar vehicle correctly
Verified
Key Learning Objectives:
- know how to unload the articulated or draw bar vehicle correctly
- be able to unload the articulated or draw bar vehicle correctly
31
Unload the rigid vehicle correctly
Verified
Key Learning Objectives:
- know how to unload the rigid vehicle correctly
- be able to unload the rigid vehicle correctly
32
Unload the van correctly
Verified
Key Learning Objectives:
- Know how to unload the van correctly
- Be able to unload the van correctly
33
Use a compact crane in logistics operations
Verified
Key Learning Objectives:
- Know how to prepare a cranefor work in logistics operations
- Use a compact crane in logistics operations
34
Use a forklift side-loader in logistics operations
Verified
Key Learning Objectives:
- Know how to prepare a forklift side-loader in logistics operations
- Use a forklift side-loader in logistics operations
35
Use a hoist in logistics operations
Verified
Key Learning Objectives:
- Know how to prepare the hoist for work in logistics operations
- Use a hoist in logistics operations
36
Use an industrial forklift truck in logistics operations
Verified
Key Learning Objectives:
- Know how to prepare the forklift for work in logistics operations
- Use a forklift truck in logistics operations
37
Use equipment to move goods in logistics operations
Verified
Key Learning Objectives:
- know how to use equipment to move goods in logistics operations
- be able to use equipment to move goods in logistics operations
38
Wrap and pack goods in logistics operations
Verified
Key Learning Objectives:
- know how to prepare the goods for wrapping and packing in logistics operations
- be able to wrap and pack the goods in logistics operations
Regulatory & Verification Details
- Qualification Number (QN)
- 601/6885/7
- Regulated Status
- Available to learners
- Awarding Body
- iCQ
- Qualification Type
- Occupational Qualification
- Operational Start
- Aug 2015