iCQ
Level 2
QN: 610/3692/4
Curriculum Active
iCQ Level 2 Certificate in Principles of Travel Services
Official qualification regulated by Ofqual, awarded by iCQ. Classified as a Occupational Qualification. Total guided learning hours: 378 hours.
Qualification Level
Level 2
Awarding Body
iCQ
Syllabus Units
9 Units
Guided Hours
378 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Business Travel Planning
Verified
Key Learning Objectives:
- Understand the role of travel management companies
- Understand how information technology is used in business travel
- Know business travel destinations
- Understand published and discounted air fares
- Know travel services for the business traveller
- Know ancillary travel support services for the business traveller
- Be able to plan and construct business travel itineraries
2
Principles of air fares and ticketing
Verified
Key Learning Objectives:
- Understand travel associations
- Know IATA areas
- Understand IATA terms and definitions
- Understand fare types
- Know how to select the most appropriate fares
- Understand the construction of basic fares using the mileage system
- Know how to interpret air travel documentation
- Know terminology associated with travel
3
Principles of establishing customers’ interest in sustainable travel and tourism options
Verified
Key Learning Objectives:
- Understand sustainability for the travel and tourism sector
- Know how to establish customer interest in sustainable products
4
Principles of sustainability for travel and tourism
Verified
Key Learning Objectives:
- Understand how to operate sustainably
5
Principles of the delivery of facilities management services
Verified
Key Learning Objectives:
- Understand how to deliver facilities management services
- Understand how to evaluate a facilities management service offer
6
Research UK Travel and Tourism Destinations
Verified
Key Learning Objectives:
- Research UK travel and destination information
- Know UK physical features relating to travel and tourism
- Know established tourism destinations within the United Kingdom
- Understand what attracts tourists to the United Kingdom
7
Research worldwide travel and tourism destinations
Verified
Key Learning Objectives:
- Know tourism destinations of the world
- Understand tourism destinations to inform travellers
- Understand how to research travel and destination information
8
Social media for communicating with customers in travel and tourism
Verified
Key Learning Objectives:
- Know an organisations approach to the use of social media
- Know how to use social media to support an organisation
9
Travel and Tourism Support Services
Verified
Key Learning Objectives:
- Understand how to provide information on passport and visa requirements for overseas journeys
- Understand how to provide health information for overseas tourist destinations
- Understand how to provide Foreign and Commonwealth Office safety and security information
- Understand how to provide foreign exchange information
- Understand how to provide information on travel insurance
Regulatory & Verification Details
- Qualification Number (QN)
- 610/3692/4
- Regulated Status
- Available to learners
- Awarding Body
- iCQ
- Qualification Type
- Occupational Qualification
- Operational Start
- Jan 2024