iCQ
Level 2
QN: 600/3775/1
Curriculum Active
iCQ Level 2 Certificate in Team Leading Principles
Official qualification regulated by Ofqual, awarded by iCQ. Classified as a Occupational Qualification. Total guided learning hours: 55 hours.
Qualification Level
Level 2
Awarding Body
iCQ
Syllabus Units
3 Units
Guided Hours
55 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Communicating Information and Knowledge in the Workplace
Verified
Key Learning Objectives:
- Understand how to identify information required and its reliability for communication
- Understand communication techniques and how to communicate effectively with colleagues
- Understand how to adapt communication techniques and methods with teams
- Understand how to plan and allocate work for a team
- Understand how to lead team members to achieve team objectives
- Understand how to monitor and evaluate the performance of team members
- Understand how to manage conflict when leading a team
2
Managing yourself and providing direction to your team
Verified
Key Learning Objectives:
- Understand the principles of resource management and managing resources
- Understand how to plan and undertake development effectively
- Understand how to monitor your own development
- Understand how to identify team leading qualities
- Understand the importance of planning within team leading
- Understand leadership styles and ways of motivating, supporting and encouraging teams
- Understand how to manage conflict and difficulties when leading a team
3
Team Leading Responsibilities
Verified
Key Learning Objectives:
- Understand how to develop productive working relationships with colleagues
- Understand how to communicate effectively with colleagues
- Understand how to manage conflict with colleagues
- Understand how to manage diversity in working relationships
- Understand the importance of information exchange and feedback
- Understand leadership styles and ways of motivating, supporting and encouraging teams
- Understand how to manage conflict when leading a team
- Understand how to identify work-related difficulties and how to find potential solutions
Regulatory & Verification Details
- Qualification Number (QN)
- 600/3775/1
- Regulated Status
- Available to learners
- Awarding Body
- iCQ
- Qualification Type
- Occupational Qualification
- Operational Start
- Nov 2011