iCQ
Level 2
QN: 603/5404/5
Curriculum Active
iCQ Level 2 Certificate in the Principles of Warehousing and Storage
Official qualification regulated by Ofqual, awarded by iCQ. Classified as a Occupational Qualification. Total guided learning hours: 110 hours.
Qualification Level
Level 2
Awarding Body
iCQ
Syllabus Units
5 Units
Guided Hours
110 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Customer service in warehousing and storage
Verified
Key Learning Objectives:
- The importance of effective customer service
2
Introduction to warehousing and storage
Verified
Key Learning Objectives:
- 1 Understand the warehousing and storage sector2 Understand the functions and benefits of warehousing3 Understand health and safety in the warehousing and storage sector
3
Understand how to check stock and update records in warehousing and storage
Verified
Key Learning Objectives:
- Know the purpose of a stock check
- How stock levels are checked and records updated
- Health and Safety requirements in the context of checking stock
4
Understand how to process orders and prepare them for dispatch
Verified
Key Learning Objectives:
- How to process customer orders for dispatch
- How to package goods for dispatch
- Health and Safety requirements in the context of processing orders and dispatching goods
5
Understand how to receive and store goods
Verified
Key Learning Objectives:
- Understand how to receive goods into storage
- Understand how to store goods
- Understand health and safety requirements when receiving and storing goods
Regulatory & Verification Details
- Qualification Number (QN)
- 603/5404/5
- Regulated Status
- Available to learners
- Awarding Body
- iCQ
- Qualification Type
- Occupational Qualification
- Operational Start
- Jan 2020