iCQ
Level 2
QN: 603/2761/3
Curriculum Active
iCQ Level 2 Diploma in Care
Official qualification regulated by Ofqual, awarded by iCQ. Classified as a Occupational Qualification. Total guided learning hours: 1653 hours.
Qualification Level
Level 2
Awarding Body
iCQ
Syllabus Units
70 Units
Guided Hours
1653 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Administer medication to individuals and monitor the effects
Verified
Key Learning Objectives:
- Understand legislation, policy and procedures relevant to administration of medication
- Know about common types of medication and their use
- Understand procedures and techniques for the administration of medication
- Prepare for the administration of medication
- Administer and monitor medication
2
Assist in the administration of medication
Verified
Key Learning Objectives:
- Know the current legislation, guidelines and policies relevant to the administration of medication
- Understand own role in assisting in the administration of medication
- Understand the requirements and procedures for assisting in the administration of medication
- Understand the requirements and procedures for ensuring an individual’s safety
- Be able to prepare for the administration of medication
- Be able to assist in the administration of medication
- Be able to contribute to the management of medications and administration records
3
Assist the practitioner to carry out health care activities
Verified
Key Learning Objectives:
- Know about current legislation, national guidelines, policies, protocols and good practice when assisting the practitioner to carry out health care activities
- Be able to assist the practitioner in carrying out health care activities
4
Causes and Spread of Infection
Verified
Key Learning Objectives:
- Understand the causes of infection
- Understand the transmission of infection
5
Cleaning, Decontamination and Waste Management
Verified
Key Learning Objectives:
- Understand how to maintain a clean environment
- Understand the principles and steps of the decontamination process
- Understand the importance of good waste management practice
6
Communication in care settings
Verified
Key Learning Objectives:
- Understand why communication is important in the work setting
- Be able to meet the communication and language needs, wishes and preferences of individuals
- Be able to reduce barriers to communication
- Be able to apply principles and practices relating to confidentiality at work
7
Contribute to monitoring the health of individuals affected by health conditions
Verified
Key Learning Objectives:
- Understand monitoring of the health of individuals affected by health conditions
- Be able to carry out observations of the health of individuals affected by health conditions
- Be able to record and report on observations
- Be able to respond to changes in an individual’s condition
8
Contribute to Promoting Nutrition and Hydration in Care Settings
Verified
Key Learning Objectives:
- Know the principles of a balanced diet
- Be able to work with others to plan and promote a balanced diet in health and social care settings
- Understand the principles of hydration 4.
- Be able to carry out role in promoting hydration in health and social care settings5.
- Know how to prevent malnutrition6.
- Be able to carry out role in screening and monitoring nutrition and hydration7.
- Know the importance of special dietary requirements in health and social care settings
9
Contribute to supporting individuals in the use of assistive technology
Verified
Key Learning Objectives:
- Understand the range and purpose of assistive technology (AT) available to support individuals2.
- Be able to contribute to the use of selected assistive technology
10
Contribute to the care of a deceased person
Verified
Key Learning Objectives:
- Know the factors that affect how individuals are cared for after death
- Be able to contribute to supporting those who are close to deceased individuals
- Be able to contribute to preparing deceased individuals prior to transfer
- Be able to contribute to transferring deceased individuals
- Be able to manage own feelings in relation to the death of individuals
11
Contribute to the effectiveness of teams
Verified
Key Learning Objectives:
- Understand the importance of own role and how it contributes to the team performance
- Be able to reflect on own performance
- Be able to manage time and commitments effectively
- Be able to establish effective working relationships with all members of the team
12
Dementia Awareness
Verified
Key Learning Objectives:
- Understand dementia
- Understand models of dementia
- Know types of dementia and their causes
- Understand an individual’s experience of dementia
13
Diabetes Awareness
Verified
Key Learning Objectives:
- Understand what is meant by diabetes
- Understand risk factors for developing type 2 diabetes
- Understand the treatment and management options for individuals with diabetes
- Understand how to respond to hypoglycaemia emergency
- Understand how to respond to hyperglycaemia emergency
- Understand the links between diabetes and other conditions
14
Duty of care
Verified
Key Learning Objectives:
- Understand the implications of duty of care
- Understand support available for addressing dilemmas that may arise about duty of care
- Know how to respond to complaints
15
End of life and dementia care
Verified
Key Learning Objectives:
- Understand considerations for individuals with dementia at end of life
- Understand how to support individuals with dementia affected by symptoms at end of life
- Understand how to support carers of individuals with dementia at end of life
16
Equality and inclusion in care settings
Verified
Key Learning Objectives:
- Understand the importance of equality and inclusion
- Be able to work in an inclusive way
- Know how to access information, advice and support about diversity, equality and inclusion
17
Facilitate learning and development activities to meet individual needs and preferences
Verified
Key Learning Objectives:
- Understand the role of learning and development activities in meeting individual needs
- Be able to identify learning and development activities to meet individual needs and preferences
- Be able to plan learning and development activities with individuals
- Be able to prepare for learning and development activities
- Be able to facilitate learning and development activities with individuals
- Be able to evaluate and review learning and development activities
18
Handle information in care settings
Verified
Key Learning Objectives:
- Understand the need for secure handling of information in care settings
- Know how to access support for handling information
- Be able to handle information in accordance with agreed ways of working
19
Health, safety and wellbeing in care settings
Verified
Key Learning Objectives:
- Understand own responsibilities, and the responsibilities of others, relating to health and safety in the work setting
- Understand the use of risk assessments in relation to health and safety
- Understand procedures for responding to accidents and sudden illness
- Be able to reduce the spread of infection
- Be able to move and handle equipment and objects safely
- Know how to handle hazardous substances and materials
- Understand how to promote fire safety in the work setting
- Be able to implement security measures in the work setting
- Know how to manage own stress
20
Implement person-centred approaches in care settings
Verified
Key Learning Objectives:
- Understand person-centred approaches for care and support
- Be able to work in a person-centred way
- Be able to establish consent when providing care or support
- Be able to encourage active participation
- Be able to support the individual’s right to make choices
- Be able to support the individual’s well-being
21
Managing symptoms in end of life care
Verified
Key Learning Objectives:
- Understand the effects of symptoms in relation to end of life care
- Understand how to manage symptoms in end of life care
- Be able to manage symptoms in end of life care
- Be able to integrate symptom management in the care management process
22
Meet Food Safety Requirements when Providing Food and Drink for Individuals
Verified
Key Learning Objectives:
- Understand the importance of food safety measures when providing food and drink for individuals
- Be able to maintain hygiene when handling food and drink
- Be able to meet food safety requirements when preparing and serving food and drink for individuals
- Be able to meet food safety requirements when clearing away food and drink
- Be able to store food and drink safely
- Know how to access additional advice or support about food safety
23
Monitor and maintain the environment and resources during and after health care activities
Verified
Key Learning Objectives:
- Know the procedures for monitoring and maintaining the environment and resources
- Be able to operate equipment
- Be able to monitor and maintain the environment and resources
- Be able to clean resources in own work area
24
Move and position individuals in accordance with their care plan
Verified
Key Learning Objectives:
- Understand current legislation, national guidelines, policies, procedures and protocols in relation to moving and positioning individuals
- Understand anatomy and physiology in relation to moving and positioning individuals
- Be able to minimise risk before moving and positioning individuals
- Be able to move and position an individual
- Know when to seek advice and/or assistance from others when moving and positioning an individual
25
Obtain and test capillary blood samples
Verified
Key Learning Objectives:
- Understand how legislation, policy and good practice guidelines relate to obtaining and testing capillary blood samples
- Understand the anatomy and physiology in relation to obtaining and testing capillary blood samples
- Be able to prepare to obtain capillary blood samples
- Be able to obtain capillary blood samples
- Be able to test and record the results of blood samples
- Be able to pass on the results of blood samples
26
Obtain and test specimens from individuals
Verified
Key Learning Objectives:
- Understand relevant legislation, policy and good practice in relation to obtaining, carrying, testing and storing specimens
- Understand the processes involved in obtaining and testing specimens from individuals
- Be able to prepare to obtain specimens from individuals
- Be able to obtain specimens from individuals
- Be able to test specimens
- Be able to report on the outcomes on the test of specimens
27
Personal development in care settings
Verified
Key Learning Objectives:
- Understand what is required for competence in own work role
- Be able to reflect on own work activities
- Be able to agree a personal development plan
- Be able to develop own knowledge, skills and understanding
28
Prepare individuals for healthcare activities
Verified
Key Learning Objectives:
- Understand current legislation, policy and good practice related to the preparation of individuals for healthcare activities
- Be able to prepare individuals for healthcare activities
- Be able to record and report healthcare activities
29
Promote active support
Verified
Key Learning Objectives:
- Understand how active support translates values into person-centred practical action with an individual
- Be able to interact positively with individuals to promote participation
- Be able to develop and implement person-centred daily plans to promote participation
- Be able to use person-centred records to evaluate an individual’s participation in activities
30
Promote positive behaviour
Verified
Key Learning Objectives:
- Understand how legislation, frameworks, codes of practice and policies relate to positive behaviour support
- Be able to promote positive behaviour
- Understand the context and use of proactive and reactive strategies
- Understand the use of restrictive interventions
- Be able to respond appropriately to incidents of challenging behaviour
- Be able to support individuals and others following an incident of challenging behaviour
- Be able to review and revise approaches to promoting positive behaviour
31
Provide agreed support for foot care
Verified
Key Learning Objectives:
- Understand the signs and causes of foot and toe-nail abnormalities
- Be able to provide support for assessed foot care needs
- Be able to promote the individual’s engagement in their own foot care
- Be able to provide foot care safely
- Be able to record and report on foot care
32
Provide support for sleep
Verified
Key Learning Objectives:
- Understand the importance of sleep
- Be able to establish conditions suitable for sleep
- Be able to assist an individual to sleep
- Be able to monitor sleep
- Know how to access information and advice about difficulties with sleep
33
Provide support to manage pain and discomfort
Verified
Key Learning Objectives:
- Understand approaches to managing pain and discomfort
- Be able to assist in minimising individuals’ pain or discomfort
- Be able to monitor
- record and report on the management of individuals’ pain or discomfort
34
Responsibilities of a care worker
Verified
Key Learning Objectives:
- Understand working relationships in care settings
- Be able to work in ways that are agreed with the employer
- Be able to work in partnership with others
35
Safeguarding and protection in care settings
Verified
Key Learning Objectives:
- Understand principles of safeguarding adults
- Know how to recognise signs of ab
- Know how to respond to suspected or alleged ab
- Understand the national and local context of safeguarding and protection from ab
- Understand ways to reduce the likelihood of ab
- Know how to recognise and report unsafe practices
- Understand principles for online safety
36
Select and wear appropriate personal protective equipment for work in healthcare settings
Verified
Key Learning Objectives:
- Understand legislation, local policy and protocol in relation to dressing for work in a healthcare setting
- Be able to select and use personal protective equipment (PPE) in a healthcare setting
37
Stroke Awareness
Verified
Key Learning Objectives:
- Understand what a stroke is
- Understand how to recognise a stroke
- Understand how to manage the risk factors for stroke
- Understand the importance of emergency response and treatment for stroke5
- Understand the management of stroke
38
Support families who are affected by Acquired Brain Injury
Verified
Key Learning Objectives:
- Understand the impact on families who care for an individual who is in a minimally responsive or vegetative state
- Understand the long term effects of acquired brain injury on family
- Understand legislation that is relevant to carers of an individual effected by acquired brain injury
- Be able to assess the support required by families who hold the primary caring role
- Be able to work in partnership with other professionals and agencies
39
Support independence in the tasks of daily living
Verified
Key Learning Objectives:
- Understand principles for supporting independence in the tasks of daily living
- Be able to establish what support is required for daily living tasks
- Be able to provide support for planning and preparing meals
- Be able to provide support for buying and using household and personal items
- Be able to provide support for keeping the home clean and secure
- Be able to identify and respond to changes needed in support for daily living tasks
40
Support individuals at the end of life
Verified
Key Learning Objectives:
- Understand the aims and principles of end of life care
- Understand factors affecting end of life care
- Understand advance care planning in relation to end of life care
- Be able to provide support to individuals and key people during end of life care
- Understand the role of organisations and support services available to individuals and key people in relation to end of life care
- Be able to support individuals through the process of dying
- Be able to take action following the death of individuals
- Be able to manage own feelings in relation to the dying or death of individuals
41
Support individuals to access and use information about services and facilities
Verified
Key Learning Objectives:
- Know ways to support individuals to access information on services and facilities
- Be able to work with individuals to select and obtain information about services and facilities
- Be able to work with individuals to access and use information about services and facilities
- Be able to support individuals to evaluate the information accessed on services and facilities
42
Support individuals to carry out their own health care procedures
Verified
Key Learning Objectives:
- Understand health care procedures likely to be undertaken by individuals
- Be able to support individuals to prepare to carry out their own health care procedures
- Be able to support individuals to carry out health care procedures
- Be able to monitor health care procedures undertaken by individuals
43
Support individuals to eat and drink
Verified
Key Learning Objectives:
- Be able to support individuals to make choices about food and drink
- Be able to prepare to provide support for eating and drinking
- Be able to provide support for eating and drinking
- Be able to clear away after eating and drinking
- Be able to monitor eating and drinking and the support provided
44
Support individuals to live at home
Verified
Key Learning Objectives:
- Understand the principles of supporting individuals to live at home
- Be able to contribute to planning support for living at home
- Be able to work with individuals to secure additional services and facilities to enable them to live at home
- Be able to work in partnership to introduce additional services for individuals living at home
- Be able to contribute to reviewing support for living at home
45
Support individuals to manage continence
Verified
Key Learning Objectives:
- Understand factors that affect the management of continence
- Be able to support individuals and their carers to manage continence issues
- Be able to support the use of equipment to manage continencecontrol when supporting individuals to manage continence
- Be able to maintain infection control when supporting individuals to manage continence 5 Be able to monitor
- record and report on support for managing continence
46
Support individuals to meet personal care needs
Verified
Key Learning Objectives:
- Be able to work with individuals to identify their needs and preferences in relation to personal care
- Be able to provide support for personal care
- Be able to support individuals to use the toilet
- Be able to support individuals to maintain personal hygiene
- Be able to support individuals to manage their personal appearance
- Be able to monitor and report on support for personal care
47
Support individuals undergoing healthcare activities
Verified
Key Learning Objectives:
- Understand healthcare activities in order to support individuals
- Be able to prepare individuals to undergo healthcare activities
- Be able to support individuals undergoing healthcare activities
- Be able to support individuals following the healthcare activities
48
Support individuals who are distressed
Verified
Key Learning Objectives:
- Understand causes and effects of distress on individuals
- Understand potential impacts on own well-being when supporting an individual who is distressed
- Be able to prepare to support individuals who are experiencing distress
- Be able to support individuals who are experiencing distress
- Be able to support individuals to manage distress
- Be able to record and report on an individual’s distress
49
Support individuals with a learning disability to access healthcare
Verified
Key Learning Objectives:
- Understand legislation, policies and guidance relevant to individuals with learning disabilities accessing healthcare
- Understand the function of different healthcare services that an individual with learning disabilities may need to access
- Understand the role of professionals within different healthcare services that a person with learning disabilities may need to access
- Understand how plans for healthcare and regular health checks underpin long-term health and well-being for individuals with learning disabilities
- Be able to complete and review plans for healthcare
- Understand the issues that an individual with learning disabilities may face when accessing a variety of healthcare services
- Be able to support an individual with learning disabilities when accessing a variety of healthcare services
50
Support individuals with autistic spectrum conditions
Verified
Key Learning Objectives:
- Understand legislative frameworks that relate to individuals with autistic spectrum conditions
- Understand the main characteristics of autistic spectrum conditions
- Be able to support individuals with autistic spectrum conditions
- Be able to support individuals with autistic spectrum condition with verbal and non-verbal communication
- Be able to support individuals with transitions and change
51
Support individuals with multiple conditions and/or disabilities
Verified
Key Learning Objectives:
- Understand the impact of multiple conditions and/or disabilities on individuals
- Understand own role in supporting individuals with multiple conditions and/or disabilities
- Understand the support available for individuals with multiple conditions and/or disabilities
- Be able to assist individuals with multiple conditions and/or disabilities
- Be able to evaluate the support provided to an individual to engage in activities
52
Support individuals with specific communication needs
Verified
Key Learning Objectives:
- Understand an individual’s specific communication needs
- Understand how to support the use of communication technology and aids
- Be able to contribute to identifying and addressing specific communication needs of individuals
- Be able to interact with individuals using their preferred communication method
- Be able to promote communication between individuals and others
- Be able to review an individual’s communication needs and the support provided
53
The person centred approach to the care and support of individuals with dementia
Verified
Key Learning Objectives:
- Understand approaches that enable individuals with dementia to experience well-being
- Understand the role of carers in the care and support of individuals with dementia
- Understand the roles of others in the support of individuals with dementia
54
The principles of Infection Prevention and Control
Verified
Key Learning Objectives:
- Understand own and others roles and responsibilities in the prevention and control of infections
- Understand legislation and policies relating to prevention and control of infections
- Understand systems and procedures relating to the prevention and control of infections
- Understand the importance of risk assessment in relation to the prevention and control of infections
- Understand the importance of using Personal Protective Equipment (PPE) in the prevention and control of infections
- Understand the importance of good personal hygiene in the prevention and control of infections
55
The responsibilities of a worker in the care sector
Verified
Key Learning Objectives:
- Understand working relationships in care settings
- Be able to work in ways that are agreed with the employer
- Be able to work in partnership with others
56
Understand and enable interaction and communication with individuals who have dementia
Verified
Key Learning Objectives:
- Understand the factors that can affect interactions and communication of individuals with dementia
- Be able to communicate with an individual with dementia using a range of verbal and non-verbal techniques
- Be able to communicate positively with an individual who has dementia by valuing their individuality
- Be able to use positive interaction approaches with individuals with dementia
57
Understand and meet the nutritional requirements of individuals with dementia
Verified
Key Learning Objectives:
- Understand the nutritional needs that are unique to individuals with dementia2.
- Understand the effect that mealtime environments can have on an individual with dementia
- Be able to support an individual with dementia to enjoy good nutrition
58
Understand equality, diversity and inclusion in dementia care
Verified
Key Learning Objectives:
- Understand the importance of diversity of individuals with dementia2.
- Understand the importance of person centred approaches in the care and support of individuals with dementia
- Understand ways of working with a range of individuals who have dementia to ensure their diverse needs are met
59
Understand how to provide support when working in end of life care
Verified
Key Learning Objectives:
- Understand current approaches to end of life care
- Understand an individual's response to their anticipated death
- Understand factors regarding communication for those involved in end of life care4 Understand how to support those involved in end of life care situations5 Understand how symptoms might be identified in end of life care6.
- Understand advance care planning
60
Understand how to work in end of life care
Verified
Key Learning Objectives:
- Know different perspectives on death and dying2.
- Understand the aims, principles and policies of end of life care
- Understand factors regarding communication in end of life care
- Know how to access the range of support services available to individuals and others
61
Understand mental health problems
Verified
Key Learning Objectives:
- Understand the types of mental ill health
- Understand the impact of mental ill health on individuals and others in their social net
62
Understand mental well-being and mental health promotion
Verified
Key Learning Objectives:
- Understand the different views on the nature of mental well-being and mental health and the factors that may influence both across the life span
- Know how to implement an effective strategy for promoting mental well-being and mental health with individuals and groups
63
Understand Physical Disability
Verified
Key Learning Objectives:
- Understand the importance of differentiating between the individual and the disability
- Understand the concept of physical disability
- Understand the impact of living with a physical disability within society
- Understand the importance of promoting inclusion and independence
64
Understand the context of supporting individuals with learning disabilities
Verified
Key Learning Objectives:
- Understand the legislation and policies that support the human rights and inclusion of individuals with learning disabilities
- Understand the nature and characteristics of learning disability
- Understand the historical context of learning disability
- Understand the basic principles and practice of advocacy, empowerment and active participation in relation to supporting individuals with learning disabilities and their families
- Understand how views and attitudes impact on the lives of individuals with learning disabilities and their family carers
- Know how to promote communication with individuals with learning disabilities
65
Understand the impact of Acquired Brain Injury on individuals
Verified
Key Learning Objectives:
- Understand Acquired Brain Injury
- Understand the impact on individuals of Acquired Brain Injury
- Understand the specialist communication needs of an individual with Acquired Brain Injury
- Understand the impact of challenging behaviour
- Understand the impact that personality changes can have on an individual and those providing support
66
Undertake agreed pressure area care
Verified
Key Learning Objectives:
- Understand the anatomy and physiology of the skin in relation to pressure area care
- Understand good practice in relation to own role when undertaking pressure area care
- Be able to follow the agreed care plan
- Understand the use of materials, equipment and resources that are available when undertaking pressure area care
- Be able to prepare to undertake pressure area care
- Be able to undertake pressure area care
67
Undertake personal hygiene activities with individuals
Verified
Key Learning Objectives:
- Understand current legislation, national guidelines, policies, procedures and protocols in relation to undertaking personal hygiene activities with individuals
- Know the anatomy and physiology of the skin, nose, mouth, eyes and ears in relation to cleansing
- Be able to prepare for undertaking personal hygiene activities with individuals
- Be able to undertake personal hygiene activities with individuals
- Be able to record and report the outcome of the personal hygiene activity
68
Undertake physiological measurements
Verified
Key Learning Objectives:
- Understand relevant legislation, policy and good practice for undertaking physiological measurements
- Understand the physiological states that can be measured
- Be able to prepare to take physiological measurements
- Be able to undertake physiological measurements5 Be able to record and report results of physiological measurements
69
Work in partnership with families to support individuals
Verified
Key Learning Objectives:
- Understand partnership working with families and family members in care and/or support
- Be able to establish and maintain positive relationships with families and family members in care and/or support
- Be able to plan shared approaches to the care and support of individuals with families and family members in care and/or support
- Be able to work with families to access support in their role as carers
- Be able to exchange and record information about partnership work with families
- Be able to contribute to reviewing partnership work with families
- Be able to provide feedback about support for families
Regulatory & Verification Details
- Qualification Number (QN)
- 603/2761/3
- Regulated Status
- Available to learners
- Awarding Body
- iCQ
- Qualification Type
- Occupational Qualification
- Operational Start
- Jan 2018