iCQ
    Level 3
    QN: 601/7901/6
    Curriculum Active

    iCQ Level 3 Certificate in Facilities Management (RQF)

    Official qualification regulated by Ofqual, awarded by iCQ. Classified as a Occupational Qualification. Total guided learning hours: 266 hours.

    Qualification Level
    Level 3
    Awarding Body
    iCQ
    Syllabus Units
    18 Units
    Guided Hours
    266 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Energy Efficiency in the Workplace

    Verified
    Key Learning Objectives:
    • Know the importance of efficient energy usage to sustainability
    • Know how to identify opportunities for improved energy efficiency
    • Be able to work to improve energy efficiency for an organisation
    2

    Health and Safety Procedures in the Workplace

    Verified
    Key Learning Objectives:
    • Understand the requirements of health and safety law procedures in the workplace.
    • Know how to improve health and safety in the workplace.
    3

    Managing Self Development

    Verified
    Key Learning Objectives:
    • Understand own values, career and personal goals in relation to a work role and professional development
    • Understand how to plan development effectively
    • Understand how to monitor and evaluate development activities
    4

    Principles of contributing to innovation and change

    Verified
    Key Learning Objectives:
    • Understand the purpose of innovation in a business environment
    • Understand how to contribute to innovation
    • Understand the reasons for and implications of change in a business environment
    • Understand the process of change in a business environment
    5

    Principles of management skills and leadership style

    Verified
    Key Learning Objectives:
    • Understand 'values' and their influence on behaviour
    • Understand the principles of motivation models
    • Understand how to prioritise own work and work of others
    • Understand leadership and management
    6

    Principles of project management

    Verified
    Key Learning Objectives:
    • Know the difference between routine work and taking part in a project
    • Understand how to prepare for and plan a project
    • Understand how to monitor a project
    • Understand the purpose of evaluating a project and ways of doing so
    7

    Principles of the delivery of facilities management services

    Verified
    Key Learning Objectives:
    • Understand how to deliver facilities management services
    • Understand how to evaluate a facilities management service offer
    8

    Principles of working with and supervising others in a business environment

    Verified
    Key Learning Objectives:
    • Understand the purpose of working with others in a team
    • Understand how to behave in a way that supports positive working with others
    • Understand the purpose and methods of communicating effectively with others in a team
    • Understand how to assess own work and the work of a team
    9

    Supporting recruitment and selection procedures

    Verified
    Key Learning Objectives:
    • Be able to carry out job analyses
    • Be able to produce documentation used in recruitment selection procedures
    • Be able to produce documentation used in interview procedures
    10

    Teamwork

    Verified
    Key Learning Objectives:
    • Understand the purpose of team working
    • Understand how teams work
    • Understand how team
    • work contributes to the achievement of organisational goals
    11

    Understand the facilities management operation

    Verified
    Key Learning Objectives:
    • Understand the facilities management market requirements
    • Understand the importance of facilities management to an organisation
    • Know how to support team members identifying opportunities and providing support
    • Understand the factors that can effect a facilities management business
    12

    Understanding how to Develop and Maintain Productive Working Relationships in Business Environments

    Verified
    Key Learning Objectives:
    • Understand the requirements for working with others effectively in business environments
    • Understand how to deal with conflict of interest and disagreements when working with others in business environments
    13

    Understanding Motivation At Work

    Verified
    Key Learning Objectives:
    • Understand key theories of motivation applicable to a work context.
    • Understand their own motivations and know how to use this to improve their performance in the place of work.
    • Understand the motivations of others and know how this impacts on performance in the place of work.
    14

    Understanding performance management

    Verified
    Key Learning Objectives:
    • Understand the value of assessing performance to meet organisational and individual needs
    • Know how to manage performance of individuals in the team
    • Understand the value of feedback in the workplace
    • Know how to manage underperformance in the workplace
    15

    Understanding procurement and supplier management in the workplace

    Verified
    Key Learning Objectives:
    • Understand procurement in own organisation
    • Understand how specialists and suppliers are identified and managed in own organisation
    16

    Understanding security measures in the workplace

    Verified
    Key Learning Objectives:
    • Understand security measures in the workplace and associated legislation
    • Understand whether the prescribed security measures are effective in the organisation
    • Know how to identify improvements to existing security measures
    17

    Understanding support services operations in an organisation

    Verified
    Key Learning Objectives:
    • Understand the range of support services required by the organisation and the legislation that impacts on these services
    • Understand what support services are and how they are currently being provided and delivered
    • Understand the options of delivering support services
    18

    Working with Costs and Budgets

    Verified
    Key Learning Objectives:
    • Know about budgets
    • Understand costs within own organisation

    Regulatory & Verification Details

    Qualification Number (QN)
    601/7901/6
    Regulated Status
    Available to learners
    Awarding Body
    iCQ
    Qualification Type
    Occupational Qualification
    Operational Start
    Oct 2015