iCQ
    Level 4
    QN: 603/3181/1
    Curriculum Active

    iCQ Level 4 Diploma in Adult Care

    Official qualification regulated by Ofqual, awarded by iCQ. Classified as a Occupational Qualification. Total guided learning hours: 1192 hours.

    Qualification Level
    Level 4
    Awarding Body
    iCQ
    Syllabus Units
    47 Units
    Guided Hours
    1192 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Awareness of the Mental Capacity Act 2005

    Verified
    Key Learning Objectives:
    • Understand the importance of the Mental Capacity Act 20052.
    • Understand the key elements of the Mental Capacity Act 20053.
    • Understand ‘restraint’ as defined in the s6(4) Mental Capacity Act 20054.
    • Understand the importance of complying with the Mental Capacity Act 2005 Code of Practice when working with individuals who lack capacity
    2

    Collaborate in the assessment of environmental and social support in the community

    Verified
    Key Learning Objectives:
    • Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to the provision of environmental and social support in the community
    • Understand how to assess the need for, and provision of, environmental and social support in the community
    • Be able to carry out assessments in collaboration with others to establish the need for, and provision, of environmental and social support in the community
    • Be able to plan changes to be made to the environment and social support with individuals and relevant others
    3

    Collate and communicate health information to individuals

    Verified
    Key Learning Objectives:
    • Understand current legislation, national guidelines, policies, protocols and good practice in collating and communicating health information to individuals
    • Be able to identify the information to be collated and communicated
    • Be able to communicate health information
    4

    Develop, maintain and use records and reports

    Verified
    Key Learning Objectives:
    • Understand the legal and organisational requirements for recording information and providing reports
    • Prepare professional records and reports that meet legal requirements, and agreed ways of working
    • Use records and reports to inform judgements and decisions
    5

    Duty of care in care settings

    Verified
    Key Learning Objectives:
    • Understand how duty of care contributes to safe practice
    • Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care
    • Know how to respond to complaints
    6

    Effective communication and building relationships in mental health work

    Verified
    Key Learning Objectives:
    • Understand key principles for communication and relationships in mental health work
    • Understand effective communication skills in building and sustaining relationships in mental health work with individuals and others
    • Understand how to support individuals in their relationships
    7

    Enable individuals with mental health problems to develop alternative coping strategies

    Verified
    Key Learning Objectives:
    • Understand the legal, service and social context of work with individuals in relation to their behaviour
    • Be able to gather and use relevant information to explore behavioural responses
    • Be able to work with an individual to plan a strategy for changing patterns of behaviour that have a negative impact
    • Be able to work with an individual and significant others to review a strategy for changing patterns of behaviour that have a negative impact
    8

    Engage with employers to facilitate workforce development

    Verified
    Key Learning Objectives:
    • Understand the opportunities available for workforce development
    • Understand how to engage with employers to promote workforce development
    • Understand how to design learning and development opportunities in the workplace
    • Understand how to facilitate learning and development opportunities in the workplace
    • Be able to engage with employers on workforce development issues
    • Be able to work with employers to facilitate workforce development solutions
    9

    Equality diversity and inclusion in health, social care or children’s and young people’s settings

    Verified
    Key Learning Objectives:
    • Understand equality, diversity and inclusion
    • Understand how inclusive practice supports equality and diversity
    • Understand how to promote equality, diversity and inclusion
    • Work in a way that supports equality and diversity
    10

    Facilitate learning and development activities to meet individual needs and preferences

    Verified
    Key Learning Objectives:
    • Understand the role of learning and development activities in meeting individual needs
    • Be able to identify learning and development activities to meet individual needs and preferences
    • Be able to plan learning and development activities with individuals
    • Be able to prepare for learning and development activities
    • Be able to facilitate learning and development activities with individuals
    • Be able to evaluate and review learning and development activities
    11

    Facilitate person centred assessment to support wellbeing

    Verified
    Key Learning Objectives:
    • Understand theories and principles of assessment
    • Work in partnership with an individual and others to facilitate person centred assessment
    • Carry out person centred assessment that promotes wellbeing
    12

    Facilitate support planning to ensure positive outcomes for individuals and to support wellbeing

    Verified
    Key Learning Objectives:
    • Understand the theories and principles that underpin outcome based practice
    • Understand the value of assistive living technology in developing a support plan
    • Develop a support plan to meet the identified needs of an individual
    • Facilitate the implementation of support plans in partnership with the individual and others
    • Facilitate a person centred review of support plans in partnership with the individual and others
    13

    Give presentations to groups

    Verified
    Key Learning Objectives:
    • Understand policies, protocols and good practice related to group presentations
    • Understand factors which contribute to effective group presentations
    • Be able to plan a presentation to facilitate learning
    • Be able to present information to a group
    14

    Lead and manage a team within a health and social care or children and young people’s setting

    Verified
    Key Learning Objectives:
    • Understand the features of effective team performance within a health and social care or children and young people’s setting
    • Be able to support a positive culture within the team for a health and social care or children and young people’s setting
    • Be able to support a shared vision within the team for a health and social care or children and young people’s setting
    • Be able to develop a plan with team members to meet agreed objectives for a health and social care or children and young people’s setting
    • Be able to support individual team members to work towards agreed objectives in a health and social care or children and young people’s setting
    • Be able to manage team performance in a health and social care or children and young people’s setting
    15

    Lead and manage group living for adults

    Verified
    Key Learning Objectives:
    • Be able to develop the physical group living environment to promote positive outcomes for individuals
    • Be able to lead the planning, implementation and review of daily living activities
    • Be able to promote positive outcomes in a group living environment
    • Be able to manage a positive group living environment
    16

    Lead Communication in adult care settings

    Verified
    Key Learning Objectives:
    • Understand communication needs and the factors that may affect them
    • Understand how to support the use of assistive technology to enhance communication
    • Understand the importance of confidentiality in interactions with individuals
    • Interact with individuals
    • Convey information to individuals and others
    17

    Lead health and safety in adult care settings

    Verified
    Key Learning Objectives:
    • Understand own responsibilities and the responsibilities of others, relating to health and safety
    • Understand how to carry out own responsibilities for health and safety
    • Work safely in care settings
    • Manage risk in care settings
    • Support others to work safely in relation to health and safety
    18

    Lead practice for managing and disseminating records and reports

    Verified
    Key Learning Objectives:
    • Understand the legal and organisational requirements for recording information and providing reports
    • Prepare professional records and reports that meet legal requirements, and agreed ways of working
    • Use records and reports to inform judgements and decisions
    19

    Manage finance within own area of responsibility in health and social care or children and young people's setting

    Verified
    Key Learning Objectives:
    • Understand financial management in own work setting
    • Be able to plan budget requirement for own area of responsibility
    • Be able to manage a budget
    • Be able to evaluate financial expenditure within own area of responsibility
    20

    Manage health and social care practice to ensure positive outcomes for individuals

    Verified
    Key Learning Objectives:
    • Understand the theory and principles that underpin outcome based practice
    • Be able to lead practice that promotes social, emotional, cultural, spiritual and intellectual well being
    • Be able to lead practice that promotes individuals’ health
    • Be able to lead inclusive provision that gives individuals’ choice and control over the outcomes they want to achieve
    • Be able to manage effective working partnerships with carers, families and significant others to achieve positive outcomes
    21

    Manage induction in health and social care or children and young people’s settings

    Verified
    Key Learning Objectives:
    • Understand the purpose of induction for health and social care or children and young people’s settings
    • Be able to manage the induction process in health, social care and children and young people’s work settings
    • Be able to support the implementation of induction processes in health, social care and children and young people’s work settings
    • Be able to evaluate the induction process in health and social care or children and young people’s settings
    • Be able to implement improvements to the induction process in health and social care or children and young people’s settings
    22

    Manage physical resources

    Verified
    Key Learning Objectives:
    • Understand the importance of sustainability when using physical resources.
    • Be able to identify resource requirements for own area of responsibility.
    • Be able to obtain required resources for own area of responsibility.
    • Be able to monitor and review the quality and usage of resources in own area of responsibility.
    23

    Monitor and review individuals progress in relation to maintaining optimum nutritional status

    Verified
    Key Learning Objectives:
    • Understand how to monitor and review individuals’ progress in relation to maintaining optimum nutritional status
    • Be able to monitor individuals’ progress in maintaining optimum nutritional status
    • Be able to support individuals to review their own progress in relation to maintaining optimum nutritional status
    24

    Obtain a client history

    Verified
    Key Learning Objectives:
    • Understand current legislation, national guidelines, policies, protocols and good practice related to obtaining a client history
    • Be able to prepare to obtain a client history
    • Be able to obtain a client history
    25

    Personal development in adult care settings

    Verified
    Key Learning Objectives:
    • Understand what is required to be competent in own work role
    • Understand how to reflect on practice
    • Evaluate own performance
    • Use reflective practice to contribute to personal development
    • Agree a personal development plan
    • Use evidence based practice
    26

    Professional practice in adult care settings

    Verified
    Key Learning Objectives:
    • Understand theories, values, principles and statutory frameworks that underpin practice within care
    • Understand how duty of care contributes to safe practice
    • Understand how to address conflicts or dilemmas that may arise between an individual's rights to choice and control and the duty of care
    • Apply values, principles and statutory frameworks that underpin service provision in own area of work
    27

    Promote personal development in care settings

    Verified
    Key Learning Objectives:
    • Understand what is required for competence in own work role
    • Be able to reflect on practice
    • Be able to evaluate own performance
    • Be able to agree a personal development plan
    • Be able to use learning opportunities and reflective practice to contribute to personal development
    28

    Provide advice on foot care for individuals with diabetes

    Verified
    Key Learning Objectives:
    • Understand good practice in diabetic foot care
    • Understand the factors affecting foot health in individuals with diabetes
    • Be able to discuss foot examination results with individuals/carers
    • Be able to advise individuals/carers on the management of foot health
    • Be able to complete records
    29

    Recruitment and selection within health and social care or children and young people’s settings

    Verified
    Key Learning Objectives:
    • Understand the recruitment and selection processes in health and social care or children and young people’s settings
    • Be able to contribute to the recruitment process in health and social care or children’s and young people’s settings
    • Be able to participate in the selection process in health and social care or children’s and young people’s settings
    • Be able to evaluate the recruitment and selection processes in health and social care or children’s and young people’s settings
    30

    Safeguard children and young people who are present in the adult care sector

    Verified
    Key Learning Objectives:
    • Understand the responsibility to safeguard children and young people who are present in an adult care work setting
    • Understand how to address conflicts and dilemmas associated with safeguarding children and young people
    • Develop the understanding of others about safeguarding children and young people
    31

    Support individuals during the last days of life

    Verified
    Key Learning Objectives:
    • Understand the impact of the last days of life on the individual and others
    • Understand how to respond to common symptoms in the last days of life
    • Be able to support individuals and others during the last days of life
    • Be able to respond to changing needs of an individual during the last days of life
    • Be able to work according to national guidelines, local policies and procedures, taking into account preferences and wishes after the death of the individual
    • Be able to manage own feelings in relation to an individual’s dying or death
    32

    Support individuals in the use of assistive technology

    Verified
    Key Learning Objectives:
    • Understand the range, purpose and effectiveness of assistive technology available to support individuals
    • Be able to support the selection of assistive technology with individuals
    • Be able to support the use of assistive technology aids with an individual
    • Be able to evaluate the effectiveness of the use of assistive technology to meet identified outcomes
    33

    Support individuals to access and manage direct payments

    Verified
    Key Learning Objectives:
    • Understand the role of direct payments
    • Be able to support individuals to decide whether to use direct payments
    • Be able to provide support to select services to be purchased with direct payments
    • Be able to provide support for completing paper
    • work associated with direct payments
    • Understand how to address difficulties, dilemmas and conflicts relating to direct payments
    • Be able to contribute to reviewing the support provided through direct payments
    • Be able to contribute to reviewing the management of direct payments
    34

    Support individuals to access and use services and facilities

    Verified
    Key Learning Objectives:
    • Understand factors that influence individuals’ access to services and facilities
    • Be able to support individuals to select services and facilities
    • Be able to support individuals to access and use services and facilities
    • Be able to support individuals to review their access to and use of services and facilities
    35

    Support individuals to access education, training or employment

    Verified
    Key Learning Objectives:
    • Understand the value of engagement in training, education or employment for individuals
    • Understand how legislation, guidance and codes of practice support an individual to access training, education or employment
    • Understand the support available to individuals accessing education, training or employment
    • Be able to support an individual to identify and access education, training or employment that meet needs and preferences
    • Be able to support individuals to undertake education, training or employment
    • Be able to evaluate engagement in education, training or employment
    36

    Support individuals to develop and run support groups

    Verified
    Key Learning Objectives:
    • Understand the role of support groups
    • Be able to support individuals to assess the need for additional support groups
    • Be able to support individuals to develop their own support groups
    • Be able to support individuals to run support groups
    • Be able to support individuals to evaluate support groups
    37

    Support individuals to manage dysphagia

    Verified
    Key Learning Objectives:
    • Understand how to support individuals to manage dysphagia in line with current legislation, national guidelines, policies, protocols and good practice guidelines
    • Understand how dysphagia affects individuals
    • Know the importance of nutritional intake for individuals with dysphagia
    • Be able to support individuals in managing dysphagia by developing skills through participating in therapy programmes
    • Be able to provide information to colleagues regarding individuals’ treatment
    38

    Understand Advance Care Planning

    Verified
    Key Learning Objectives:
    • Understand the principles of advance care planning
    • Understand the process of advance care planning
    • Understand person centred approaches to advance care planning
    39

    Understand how to manage a team

    Verified
    Key Learning Objectives:
    • Understand the attributes of effective team performance
    • Know how to support team development
    • Know how to promote shared purpose within a team
    • Know how to promote a ‘no-blame culture’ within a team
    • Understand different styles of leadership and management
    40

    Understand mental health and behaviour management of children and young people

    Verified
    Key Learning Objectives:
    • Understand mental health and mental well-being
    • Understand mental health conditions that affect children and young people and reasons for classifying
    • Understand legal and organisational requirements in relation to working with children and young people with mental health conditions
    • Understand the use of behaviour management strategies for children and young people with mental health conditions
    • Understand supervision of children and young people with mental health conditions
    41

    Understand mental well-being and mental health promotion

    Verified
    Key Learning Objectives:
    • Understand the different views on the nature of mental well-being and mental health and the factors that may influence both across the life span
    • Know how to implement an effective strategy for promoting mental well-being and mental health with individuals and groups
    42

    Understand personalisation in care and support services

    Verified
    Key Learning Objectives:
    • Understand the meaning of personalisation in social care and support services
    • Understand the systems and processes that support personalisation
    • Understand where responsibilities lie within self-directed support
    • Understand how to promote personalisation
    • Understand how to develop systems and structures for personalisation
    43

    Understand safeguarding and protection in adult care settings

    Verified
    Key Learning Objectives:
    • Understand the impact of current legislation for the safeguarding of adults at risk of ab
    • use and neglect
    • Understand how to respond to suspected or alleged ab
    • use including
    • Understand how to participate in inter-agency, joint or integrated working in order to protect vulnerable adults
    • Understand how to support others in safeguarding including
    • Understand how to develop systems and structures for personalisation
    44

    Understanding Suicide Interventions

    Verified
    Key Learning Objectives:
    • Understand the causes and prevalence of suicidal behaviour
    • Understand the process of suicide intervention
    • Understand the role of the main caregiver and other professionals in managing suicide interventions
    45

    Work in partnership with families to support individuals

    Verified
    Key Learning Objectives:
    • Understand partnership working with families and family members in care and/or support
    • Be able to establish and maintain positive relationships with families and family members in care and/or support
    • Be able to plan shared approaches to the care and support of individuals with families and family members in care and/or support
    • Be able to work with families to access support in their role as carers
    • Be able to exchange and record information about partnership work with families
    • Be able to contribute to reviewing partnership work with families
    • Be able to provide feedback about support for families
    46

    Work with families, carers and individuals during times of crisis

    Verified
    Key Learning Objectives:
    • Understand relevant legislation, policy and practice when working with individuals, carers and families in times of crisis
    • Be able to develop risk management strategies when working with individuals, carers and families in times of crisis
    • Be able to respond during times of crisis
    • Be able to review the outcomes of requests for action during times of crisis
    47

    Working in partnership with others in adult care settings

    Verified
    Key Learning Objectives:
    • Understand partnership working
    • Establish and maintain working relationships with colleagues
    • Establish and maintain working relationships with other professionals
    • Work in partnership with others including

    Regulatory & Verification Details

    Qualification Number (QN)
    603/3181/1
    Regulated Status
    Available to learners
    Awarding Body
    iCQ
    Qualification Type
    Occupational Qualification
    Operational Start
    Apr 2018