iCQ
    Level 4
    QN: 610/2119/2
    Curriculum Active

    iCQ Level 4 Diploma in Facilities Management

    Official qualification regulated by Ofqual, awarded by iCQ. Classified as a Occupational Qualification. Total guided learning hours: 373 hours.

    Qualification Level
    Level 4
    Awarding Body
    iCQ
    Syllabus Units
    18 Units
    Guided Hours
    373 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Develop and implement a risk assessment plan in own area of responsibilty

    Verified
    Key Learning Objectives:
    • Understand the legal requirements and personal responsibilities for health and safety within an organisation.
    • Be able to promote the importance of health and safety practices.
    • Be able to ensure that hazards and risks are identified and managed in own area of responsibility.
    • Be able to monitor and review health and safety performance and policy in own area of responsibility.
    2

    Develop, promote and market facilities management services

    Verified
    Key Learning Objectives:
    • Develop, promote and market services
    • Know how to promote and market facilities management services
    3

    Energy and utilities management

    Verified
    Key Learning Objectives:
    • Understand the principles of energy and utilities management
    • Understand what is involved in the energy efficiency of buildings
    • Manage the use of energy
    4

    Equality, diversity and inclusion in facilities management

    Verified
    Key Learning Objectives:
    • Support equality, diversity and inclusion in facilities management
    • Understand equality, diversity and inclusion in facilities management
    5

    Facilities Management Practice

    Verified
    Key Learning Objectives:
    • Develop productive working relationships with others when delivering facilities management services
    • Understand how to develop productive working relationships with others when delivering facilities management services
    • Deliver facilities management through people
    • Understand how to deliver facilities management through people
    • Manage facilities management budgets and finances
    • Understand manage facilities management budgets and finances
    6

    Facilities management projects

    Verified
    Key Learning Objectives:
    • Monitor facilities management projects
    • Know how to monitor and implement facilities management projects
    • Implement facilities management projects
    7

    Implement change in own area of responsibility

    Verified
    Key Learning Objectives:
    • Understand how to implement change in own area of responsibility.
    • Be able to involve and support others through the change process.
    • Be able to implement and monitor a plan for change in own area of responsibility.
    8

    Legislation and regulation in facilities management

    Verified
    Key Learning Objectives:
    • Understand the legislation and regulation that impacts on a facilities management organisation
    • Know how to communicate legislative and regulatory requirements
    • Understand compliance with legislation and regulation
    9

    Manage a budget for own area or activity of work

    Verified
    Key Learning Objectives:
    • Be able to prepare a budget for own area of responsibility.
    • Be able to manage a budget.
    • Be able to review budget management performance.
    10

    Manage accommodation and space utilisation

    Verified
    Key Learning Objectives:
    • Understand how to develop strategy for space allocation in buildings
    • Understand how to prepare briefs for space layouts
    • Manage accommodation
    11

    Principles of expanding facilities management services

    Verified
    Key Learning Objectives:
    • Understand the facilities management marketplace
    • Understand how to develop a facilities management market
    12

    Principles of mobilising facilities management contracts

    Verified
    Key Learning Objectives:
    • Understand how to create facilities management contracts
    • Understand how to monitor facilities management contracts
    13

    Principles of planning estates in facilities management

    Verified
    Key Learning Objectives:
    • Principles of planning estates in facilities management
    • Understand finance when planning estates
    14

    Procure products and/or services

    Verified
    Key Learning Objectives:
    • Be able to identify procurement requirements
    • Be able to select suppliers
    • Be able to buy products and/or services
    15

    Provide leadership and direction for own area of responsibility

    Verified
    Key Learning Objectives:
    • Be able to lead in own area of responsibility.
    • Be able to provide direction and set objectives in own area of responsibility.
    • Be able to communicate the direction for own area of responsibility and collect feedback to inform improvement.
    • Be able to assess own leadership performance.
    16

    Recruit staff in own area of responsibility

    Verified
    Key Learning Objectives:
    • Be able to review human resource requirements to meet business objectives in own area of responsibility.
    • Understand the importance of ensuring that recruitment and selection processes meet legal, regulatory, ethical and social requirements.
    • Be able to participate in the recruitment and selection process.
    • Be able to evaluate the recruitment and selection process and identify improvements for the future.
    17

    Specify, commission and manage external contracts and agreements

    Verified
    Key Learning Objectives:
    • Understand the requirements for specifying, commissioning and managing external contracts and agreements
    • Be able to specify
    • commission and manage external contracts and agreements
    18

    Understanding sustainability and environmental issues and the impact on facilities management

    Verified
    Key Learning Objectives:
    • Understand sustainability and corporate responsibility
    • Understand the impact of facilities management on the environment
    • Understand how to manage waste and its safe disposal
    • Understand how to improve environmental awareness and responsibility

    Regulatory & Verification Details

    Qualification Number (QN)
    610/2119/2
    Regulated Status
    Available to learners
    Awarding Body
    iCQ
    Qualification Type
    Occupational Qualification
    Operational Start
    Feb 2023