iCQ
    Level 5
    QN: 610/2987/7
    Curriculum Active

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    Official qualification regulated by Ofqual, awarded by iCQ. Classified as a Occupational Qualification. Total guided learning hours: 1259 hours.

    Qualification Level
    Level 5
    Awarding Body
    iCQ
    Syllabus Units
    38 Units
    Guided Hours
    1259 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Communication and information management in adult care

    Verified
    Key Learning Objectives:
    • Know how to use communication skills to achieve positive interactions
    • Be able to communicate effectively with others
    • Be able to develop communication practices that promote positive outcomes
    • Understand effective information management
    • Be able to implement systems for effective information management
    2

    Continuous improvement within adult care

    Verified
    Key Learning Objectives:
    • Understand continuous quality improvement in adult social care
    • Be able to lead continuous improvement in practice
    • Understand how to implement effective change
    • Be able to lead a culture that supports innovation and change to improve outcomes for individuals
    3

    Decision making within adult care

    Verified
    Key Learning Objectives:
    • Understand effective decision-making
    • Demonstrate effective decision-making
    4

    Governance and regulatory processes in adult care

    Verified
    Key Learning Objectives:
    • Understand legislation and statutory guidance that underpins adult care provision
    • Understand internal governance arrangements within own organisation
    • Understand the inspection process in adult social care
    • Understand the inspection process in own service
    5

    Lead and manage adult care services to promote mental health and wellbeing for individuals

    Verified
    Key Learning Objectives:
    • Understand mental health conditions and the impact on wellbeing
    • Understand legislation, regulatory requirements, national and local strategies relating to mental health and wellbeing
    • Be able to lead and manage an adult care service that promotes mental health and wellbeing
    • Be able to lead a quality review of services provided for mental health and wellbeing
    6

    Leading and managing clinical skills and health care in adult care

    Verified
    Key Learning Objectives:
    • Understand roles and responsibilities relating to clinical skills in adult care
    • Understand the healthcare needs of individuals using adult care services
    • Be able to assess
    • monitor and review the healthcare needs of individuals
    • Be able to undertake clinical activities to support healthcare needs of individuals
    • Be able to lead practice in the development of clinical skills
    7

    Leading and managing health and safety in adult care

    Verified
    Key Learning Objectives:
    • Understand health and safety requirements in adult social care
    • Be able to lead the implementation of health and safety requirements in adult social care
    • Understand own role, responsibilities and accountability in relation to infection prevention and control in adult care
    • Be able to lead the prevention and control of infection in adult care settings
    8

    Leading and managing specialist areas of care

    Verified
    Key Learning Objectives:
    • Understand the impact of conditions on the wellbeing and care of individuals in own service
    • Understand how current legislation, research, policy and guidance informs own practice in specialist area of care
    • Understand how to access services in order to meet the needs of individuals in own service
    • Understand how to represent the rights and interests of individuals within own specialist area of care
    • Be able to develop outcomes-based and person-centred practice to achieve positive outcomes within own specialist area of care
    9

    Leading equality, diversity, inclusion and human rights in adult care

    Verified
    Key Learning Objectives:
    • Understand how the legal, societal and historical context of equality, diversity, inclusion and human rights relate to own role
    • Be able to lead a culture that promotes, values and celebrates equality, diversity, inclusion and human rights
    10

    Leading mentoring and coaching in adult social care

    Verified
    Key Learning Objectives:
    • Understand mentoring and coaching when leading in adult care
    • Understand responsibilities when mentoring and coaching in adult care
    • Be able to lead and manage the planning of coaching and mentoring programmes in adult care
    • Be able to lead and manage the implementation of coaching and mentoring programmes in adult care
    11

    Leading outcome based and person-centred practice in adult care

    Verified
    Key Learning Objectives:
    • Understand person-centred, outcomes-based practice
    • Understand the value of person-centred practice in partnership working to enabling individuals to achieve their desired outcomes
    • Be able to lead practice to facilitate positive outcomes for individuals through person-centred practice
    • Understand the importance of promoting individuals’ health and wellbeing
    • Understand the role of relationships in promoting health and wellbeing
    • Be able to lead practice to promote individuals’ health and wellbeing
    12

    Leading partnership working in adult care

    Verified
    Key Learning Objectives:
    • Understand the context of relationships and partnership working
    • Be able to lead effective relationships with individuals, carers and families
    • Be able to manage working relationships with colleagues in own setting to achieve positive outcomes for individuals
    • Know how to manage and re
    • solve conflict
    • Be able to work in partnerships with professionals and other agencies
    13

    Leading team learning and professional development in adult care

    Verified
    Key Learning Objectives:
    • Understand principles of learning and professional development in adult care
    • Be able to lead learning and professional development practices
    14

    Leading the vision of an adult care service

    Verified
    Key Learning Objectives:
    • Understand how to develop a vision for the service
    • Be able to lead commitment and implementation of the vision and future direction of the setting/service
    15

    Leading the workforce to use and develop digital skills in adult care

    Verified
    Key Learning Objectives:
    • Understand how to support individuals and team members to develop the necessary digital skills
    • Be able to evaluate own digital skills
    • Be able to facilitate the use and development of digital skills with your workforce
    • Be able to lead and review practice in relation to the use of digital technology
    16

    Manage care for individuals with learning disabilities and/or autism

    Verified
    Key Learning Objectives:
    • Understand the context in which learning disability and/or autism services operates
    • Be able to lead and manage practice that empowers individuals with a learning disability and/or autism
    • Be able to lead and manage the team to understand learning disabilities and/or dementia
    • Be able to lead a quality review of services provided for individuals with a learning disability and/or autism
    17

    Manage dementia care practices within adult care

    Verified
    Key Learning Objectives:
    • Understand the leadership and management of dementia care services
    • Be able to lead and manage the team to understand dementia and its impact on individuals and others
    • Be able to lead and manage practice that promotes the wellbeing of individuals living with dementia
    • Be able to manage risk processes specific to dementia care services
    • Be able to work in partnership when supporting users of services with dementia and their families and friends
    18

    Manage finance and budgets in adult care

    Verified
    Key Learning Objectives:
    • Understand financial management in own adult care setting
    • Be able to plan budget requirements for own area of responsibility
    • Be able to manage a budget
    • Be able to evaluate financial expenditure within own area of responsibility
    19

    Manage own professional development and personal wellbeing

    Verified
    Key Learning Objectives:
    • Be able to demonstrate commitment to own development
    • Be able to demonstrate a commitment to self-awareness
    • Be able to manage own workload effectively
    • Understand the importance of own wellbeing and how to maintain and improve it
    • Know how to manage own stress and anxiety
    20

    Manage quality assurance in adult care

    Verified
    Key Learning Objectives:
    • Understand how to monitor quality assurance in adult care
    • Understand quality assurance methods and systems
    • Be able to lead the implementation of quality standards in own setting
    • Be able to review and monitor quality assurance processes in own setting
    21

    Manage support for individuals with physical disabilities and impairments

    Verified
    Key Learning Objectives:
    • Know how to lead and manage a service which supports individuals with physical disabilities or impairments
    • Understand the impact of legislation and models on services for individuals with physical disabilities or impairments
    • Be able to lead a service which promotes independence for individuals with physical disabilities or impairments
    22

    Managing a service to promote independence in adult care

    Verified
    Key Learning Objectives:
    • Understand drivers for promoting independence and autonomy in adult care
    • Understand the role digital technology has on promoting independence
    • Be able to lead and manage systems for promoting independence and active participation
    23

    Managing comments, concerns and complaints in adult care

    Verified
    Key Learning Objectives:
    • Understand the management of comments and complaints
    • Be able to lead practice in listening and responding to comments and complaints
    24

    Managing induction within adult care

    Verified
    Key Learning Objectives:
    • Understand the induction of staff in adult care services
    • Understand the impact of digital technology on the induction process
    • Be able to manage the induction process
    • Be able to develop and review induction in adult care services
    25

    Managing recruitment, selection and retention in adult care

    Verified
    Key Learning Objectives:
    • Understand legislation, regulation and organisation requirements for recruitment, selection and retention
    • Understand role and responsibilities within recruitment practices in adult care
    • Understand the recruitment process
    • Understand the role digital technology has on recruitment
    • Be able to manage recruitment and selection processes in own setting
    • Understand how to support retention in adult care
    26

    Managing the use of assistive technology in adult care

    Verified
    Key Learning Objectives:
    • Understand technologies available to individuals in health and care settings
    • Be able to facilitate the use of assistive technology
    • Be able to lead and manage practice in relation to the use of assistive technology
    27

    Managing transitions within adult care

    Verified
    Key Learning Objectives:
    • Understand the leadership and management of transitions in adult care
    • Understand the support required for individuals during transitions
    • Be able to lead and manage practice to support individuals through transitions
    28

    Market provision and integrated approaches in adult care

    Verified
    Key Learning Objectives:
    • Understand the market provision in adult social care
    • Understand integrated approaches in health and social care
    • Be able to work with others to adapt and develop the service to meet current and future demands
    29

    Operational and business development in adult care

    Verified
    Key Learning Objectives:
    • Understand systems and processes in relation to operational and business planning in adult care
    • Understand operational and business management to promote growth and change
    • Be able to develop and communicate a business plan for aspects of own service provision
    • Be able to implement and review the business plan
    30

    Risk taking and risk management in adult care

    Verified
    Key Learning Objectives:
    • Understand positive risk-taking in context of supporting individuals
    • Understand effective risk management
    • Be able to lead the implementation of practices, policies, procedures to manage risk and positive risk-taking
    31

    Safeguarding in Adult Care

    Verified
    Key Learning Objectives:
    • Understand the requirements for safeguarding in adult care
    • Understand how public inquiries and serious failings inform practice
    • Understand local systems for safeguarding children and young people
    • Be able to lead the implementation of practices, policies and procedures to support safeguarding in adult care
    • Understand mental capacity and consent
    • Understand the use and impact of restrictive practices
    32

    Supervision and performance management in adult care

    Verified
    Key Learning Objectives:
    • Understand the procedures for performance management
    • Understand the purpose of professional supervision in adult care
    • Understand the process and practice of supervision and performance management
    • Be able to provide regular professional supervision
    33

    Team leadership in adult care

    Verified
    Key Learning Objectives:
    • Be able to provide leadership for a team
    • Be able to manage team
    34

    Understand resource management in adult care

    Verified
    Key Learning Objectives:
    • Understand the principles for effective resource management
    • Understand the principles for effective human resource management
    35

    Understanding advocacy in adult care

    Verified
    Key Learning Objectives:
    • Understand the purpose of advocacy in relation to adult care
    • Understand how advocacy is used within legal frameworks and regulatory requirements
    • Understand engaging services and partnership working in advocacy
    36

    Understanding Leadership and Management in Adult Care

    Verified
    Key Learning Objectives:
    • Understand leadership and management theories and styles
    • Understand leadership and management in adult care
    37

    Understanding sexuality and sexual health in adult care

    Verified
    Key Learning Objectives:
    • Understand gender, sexuality and sexual health
    • Understand the importance of sexual health within adult care services
    38

    Undertaking research in adult care

    Verified
    Key Learning Objectives:
    • Understand the role of research for evidence-based practice in adult care
    • Understand research approaches and methodologies
    • Be able to plan a research project within adult care
    • Be able to conduct a research project within adult care
    • Be able to analyse and report on research findings

    Regulatory & Verification Details

    Qualification Number (QN)
    610/2987/7
    Regulated Status
    Available to learners
    Awarding Body
    iCQ
    Qualification Type
    Occupational Qualification
    Operational Start
    Sept 2023