IMI
Level 2
QN: 610/4556/1
Curriculum Active
IMI Level 2 Technical Occupational Entry in Automotive Care (Diploma)
Official qualification regulated by Ofqual, awarded by IMI. Classified as a Technical Occupation Qualification. Total guided learning hours: 586 hours.
Qualification Level
Level 2
Awarding Body
IMI
Syllabus Units
21 Units
Guided Hours
586 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Customer Service Skills and Sales in the Automotive Sector
Verified
Key Learning Objectives:
- Be able to demonstrate effective customer service in the automotive sector
- Be able to apply organisational sales processes
- Be able to process automotive goods and service payments
- Be able to demonstrate a vehicle handover
2
Health, Safety, Legislation and Good Housekeeping in the Automotive Environment
Verified
Key Learning Objectives:
- Understand the correct personal and vehicle protective equipment to be used within the automotive environment
- Understand effective housekeeping practices in the automotive environment
- Understand key health and safety requirements relevant to the automotive environment
- Understand hazards and potential risks relevant to the automotive environment
- Understand personal responsibilities in maintaining health, safety and welfare in the automotive environment
- Understand environmental and sustainability factors relating to the technician’s role, and responsibilities regarding recycling, re
- use, and safe waste disposal in an automotive setting
3
Knowledge of Customer Service and Sales in the Automotive Sector
Verified
Key Learning Objectives:
- Understand the legal requirements, regulations, and codes of practice relevant to customer service provision in the automotive sector
- Understand the importance of effective customer service to an automotive organisation
- Understand how to communicate effectively with customers
- Understand how to construct automotive product sales packages
- Know the legal and regulatory requirements relating to the processing of payments for automotive goods and services
4
Knowledge of Electric and Hydrogen Vehicle Operation, Hazard Awareness and Safety Precautions
Verified
Key Learning Objectives:
- Know about electric/hybrid and hydrogen vehicle operation
- Understand the hazards around motor vehicle high voltage electrical systems
- Know how to work safely around electric/hybrid vehicles
5
Knowledge of Engine Fuel, Ignition, Air and Exhaust System Components
Verified
Key Learning Objectives:
- Know how engine fuel systems operate
- Know how engine ignition systems operate
- Know how engine air supply and exhaust systems operate
- Know how to check, replace and test engine fuel, ignition, air supply and exhaust system units and components
6
Knowledge of Engine Mechanical, Lubrication and Cooling System Components
Verified
Key Learning Objectives:
- Know how the main engine mechanical systems operate
- Know how the engine lubrication system operates
- Know how engine cooling, heating and ventilation systems operate
- Know how to check, replace and test engine mechanical, lubrication and cooling system units and components
7
Knowledge of Materials, Fabrication, Tools and Measuring Devices used in the Automotive Environment
Verified
Key Learning Objectives:
- Understand how to select
- use and care for hand tools and measuring devices in the automotive environment
- Understand how to prepare and use common workshop equipment
- Understand how to select materials when fabricating, modifying and repairing vehicles and fitting components
- Understand how to apply automotive engineering, fabrication and fitting principles when modifying and repairing vehicles and components
8
Knowledge of Motor Vehicle Advanced Driver Assistance System (ADAS) Components
Verified
Key Learning Objectives:
- Understand how to work safely when working with vehicle ADAS systems
- Understand various ADAS technologies found within vehicles
- Understand the tools, equipment and environmental conditions required when working with ADAS vehicle systems
- Understand how advanced driver assistance systems operate
- Understand ADAS vehicle system requirements on the completion of vehicle repairs
9
Knowledge of Routine Vehicle Inspection and Maintenance
Verified
Key Learning Objectives:
- Understand how to carry out inspections to vehicles using prescribed methods
- Understand how to carry out routine vehicle maintenance
- Understand the importance of carrying out vehicle maintenance
10
Knowledge of Stock and Resource Management in the Automotive Sector
Verified
Key Learning Objectives:
- Understand organisational systems and stock and resource management procedures
- Understand how to communicate non-stock ordering procedures with customers
- Understand how to process returns of goods
11
Knowledge of Vehicle Air Conditioning Systems
Verified
Key Learning Objectives:
- Know about vehicle air conditioning systems
- Know how to work safely on vehicle air conditioning systems
12
Knowledge of Vehicle Battery, Charging and Lighting Systems
Verified
Key Learning Objectives:
- Know about vehicle electrical and electronic principles
- Know how vehicle batteries, starting and charging systems operate
- Know how vehicle lighting circuits operate
- Know how to check, replace and test vehicle battery, charging and lighting systems and components
13
Knowledge of Vehicle Chassis Components
Verified
Key Learning Objectives:
- Know how vehicle steering and suspension systems operate
- Know how vehicle braking systems operate
- Know how vehicle wheel and tyres systems operate
- Know how to check, replace and test vehicle chassis units and components
14
Skills in Health, Safety, Legislation and Good Housekeeping in the Automotive Environment
Verified
Key Learning Objectives:
- Be able to use correct personal and vehicle protection within the automotive environment
- Be able to carry out effective housekeeping practices in the automotive environment
- Be able to recognise and deal with dangers in order to work safely within the automotive workplace
- Be able to conduct themselves responsibly
15
Skills in Replacing Vehicle Air Conditioning System Components
Verified
Key Learning Objectives:
- Be able to work safely when carrying out removal and replacement activities
- Be able to use relevant information to carry out the task
- Be able to use appropriate tools and equipment
- Be able to carry out removal and replacement of vehicle air conditioning system components
- Be able to record information and make suitable recommendations
16
Skills in Replacing Vehicle Battery, Charging and Lighting System Components
Verified
Key Learning Objectives:
- Be able to work safely when carrying out removal and replacement activities
- Be able to use relevant information to carry out the task
- Be able to use appropriate tools and equipment
- Be able to carry out removal and replacement of vehicle battery, charging and lighting units and components
- Be able to record information and make suitable recommendations
17
Skills in Replacing Vehicle Chassis Components
Verified
Key Learning Objectives:
- Be able to work safely when carrying out removal and replacement activities
- Be able to use relevant information to carry out the task
- Be able to use appropriate tools and equipment
- Be able to carry out removal and replacement of vehicle chassis units and components
- Be able to record information and make suitable recommendations
18
Skills in Routine Engine System Maintenance
Verified
Key Learning Objectives:
- Be able to work safely when carrying out removal and replacement activities
- Be able to use relevant information to carry out the task
- Be able to use appropriate tools and equipment
- Be able to carry out removal and replacement of engine mechanical, lubrication and cooling units and components
- Be able to record information and make suitable recommendations
19
Skills in Routine Vehicle Inspection and Maintenance
Verified
Key Learning Objectives:
- Be able to work safely when carrying out routine vehicle inspection and maintenance activities
- Be able to use relevant information to carry out the task
- Be able to use appropriate tools and equipment
- Be able to carry out routine vehicle inspection and maintenance
- Be able to record information and make suitable recommendations
20
Workplace Procedures and Skills in Supporting Job Roles in the Automotive Work Environment
Verified
Key Learning Objectives:
- Be able to work effectively within the organisational structure of the automotive work environment
- Be able to obtain and use information in order to support their job role within the automotive work environment
- Be able to communicate with suppliers and support colleagues and customers effectively within the automotive work environment
- Be able to develop and maintain positive working relationships in the automotive work environment
21
Workplace Procedures and Support for Job Roles in the Automotive Work Environment
Verified
Key Learning Objectives:
- Understand key organisational structures, functions and roles within the automotive work environment
- Understand the importance of obtaining, interpreting and using information in order to support their job role within the automotive work environment
- Understand the importance of different types of communication within the automotive work environment
- Understand communication requirements when carrying out vehicle maintenance in the automotive work environment
- Understand how to develop positive working relationships with colleagues and customers in the automotive work environment
Regulatory & Verification Details
- Qualification Number (QN)
- 610/4556/1
- Regulated Status
- Available to learners
- Awarding Body
- IMI
- Qualification Type
- Technical Occupation Qualification
- Operational Start
- Aug 2025
- Operational End
- Jul 2028