IMI
Level 4
QN: 600/7986/1
Curriculum Active
IMI Level 4 Certificate in Advanced Vehicle Diagnostics and Management Competence
Official qualification regulated by Ofqual, awarded by IMI. Classified as a Occupational Qualification. Total guided learning hours: 294 hours.
Qualification Level
Level 4
Awarding Body
IMI
Syllabus Units
11 Units
Guided Hours
294 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Automotive Safety and Legal Requirements
Verified
Key Learning Objectives:
- Know the legal requirements for data protection in own area of responsibility
- Know the legal requirements and workplace requirements for health and safety in own area of responsibility
- Know the legal requirements for employment-in own area of responsibility
- Know the legal requirements relating to the supply and sale of goods and services in own area of responsibility
2
Competency in Conducting Diagnostic Consultations with Customers in Motor Vehicle Environments
Verified
Key Learning Objectives:
- Be able to respond to customer concerns in a positive, effective and professional way
- Be able to gather and record sufficient information to re
- solve customer concerns and problems
- Be able to provide customers with accurate, current and relevant information, advice and guidance where appropriate
3
Competency in Diagnosing Motor Vehicle Faults Where No Prescribed Process or Format is Available
Verified
Key Learning Objectives:
- Be able to work safely when diagnosing faults where no prescribed process or format is available
- Be able to use relevant information to carry out the task
- Be able to use appropriate tools and equipment
- Be able to carry out vehicle diagnosis, rectification and test activities where no
- Be able to record information and make suitable recommendations
4
Competency in Providing Technical Support and Advice to Colleagues in Motor Vehicle Environments
Verified
Key Learning Objectives:
- Be able to provide up-to-date and accessible technical information to colleagues to support workshop operation
- Be able to provide clear instruction and demonstrations to colleagues to support workshop operation
- Be able to check colleagues work, give effective and positive feedback and support in a cost effective manner
5
Competency in Providinge Diagnostic Equipment and Technical Information System Support in Motor Vehicle Environments
Verified
Key Learning Objectives:
- Be able to maintain and update technical information system and diagnostic equipment
- Be able to identify and re
- solve faults with technical information systems and diagnostic equipment
- Be able to inform the relevant people and source alternative technical information systems and diagnostic equipment if it requires repair
6
Knowledge in Conducting Diagnostic Consultations with Customers in Motor Vehicle Environments
Verified
Key Learning Objectives:
- understand how to communicate effectively with customers, offer good customer care and present themselves in a suitable and professional manner
7
Knowledge of Diagnosing Motor Vehicle Faults Where No Prescribed Process or Format is Available in Motor Vehicle Environments
Verified
Key Learning Objectives:
- understand where to find
- interpret and use sources of information
- understand electrical and electronic principles
- understand a selected vehicle system
- understand the use of diagnostic and rectification equipment for diagnosing a vehicle system
- understand how to diagnose and rectify a vehicle system fault where there is no prescribed process
- understand the importance of recording information when diagnosing faults
8
Knowledge of Providing Diagnostic Equipment and Technical Information System Support in Motor Vehicle Environments
Verified
Key Learning Objectives:
- understand workplace and manufacturer procedures associated with using, updating and maintaining technical information systems and diagnostic equipment
- understand how to maintain and diagnose faults on technical information systems and diagnostic equipment
- understand the importance of recording information and reporting/advising of changes, faults and failures promptly
9
Knowledge of Providing Technical Support and Advice to Colleagues in Motor Vehicle Environments
Verified
Key Learning Objectives:
- understand how to file, present and demonstrate technical information to workshop colleagues
- understand how to check colleagues work, give effective and positive feedback, advice and guidance
- understand how to recognise a training need and the importance of continuous development and learning
10
Lead a Team in an Automotive Environment
Verified
Key Learning Objectives:
- Be able to provide leadership to own team
11
Organise Effective Automotive Business Process Systems
Verified
Key Learning Objectives:
- Understand the business processes, systems and measures relevant to own area of responsibility
- Be able to maintain systems and processes for ensuring the effectiveness of own area of responsibility
- Be able to evaluate efficiency in own area of responsibility
- Be able to improve the efficiency of existing systems in own area of responsibility
Regulatory & Verification Details
- Qualification Number (QN)
- 600/7986/1
- Regulated Status
- Available to learners
- Awarding Body
- IMI
- Qualification Type
- Occupational Qualification
- Operational Start
- Feb 2013
- Operational End
- Dec 2026