In2A
Level 2
QN: 610/5156/1
Curriculum Active
ST0072 Level 2 Customer Service Practitioner
Official qualification regulated by Ofqual, awarded by In2A. Classified as a End-Point Assessment.
Qualification Level
Level 2
Awarding Body
In2A
Syllabus Units
Official Spec
Guided Hours
Flexible
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
ST0072 Level 2 Customer Service Practitioner
Verified
Key Learning Objectives:
- Understand key principles and core concepts of ST0072 Level 2 Customer Service Practitioner.
- Apply practical knowledge, methods, and evaluation in ST0072 Level 2 Customer Service Practitioner.
Regulatory & Verification Details
- Qualification Number (QN)
- 610/5156/1
- Regulated Status
- Available to learners
- Awarding Body
- In2A
- Qualification Type
- End-Point Assessment
- Operational Start
- Dec 2024