iPET Network
Level 3
QN: 610/5984/5
Curriculum Active
iPET Network Level 3 Award in Communication and Client Relations in the Animal Care and Veterinary Science Sector
Official qualification regulated by Ofqual, awarded by iPET Network. Classified as a Other Vocational Qualification. Total guided learning hours: 3 hours.
Qualification Level
Level 3
Awarding Body
iPET Network
Syllabus Units
1 Units
Guided Hours
3 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Unit 3003: Effective Communication and Client Relations
Verified
Key Learning Objectives:
- Know how to build a positive rapport with clients
- Understand the role of effective team
- work and communication
- Understand principles of effective communication and active listening
- Understand different ways to achieve successful client satisfaction
- Understand the importance of positive communication around client payments and the impact on the finances
- Understand effective complaint handling
Regulatory & Verification Details
- Qualification Number (QN)
- 610/5984/5
- Regulated Status
- Available to learners
- Awarding Body
- iPET Network
- Qualification Type
- Other Vocational Qualification
- Operational Start
- Jul 2025