ISM
Level 3
QN: 610/6292/3
Curriculum Active
ISM Level 3 Certificate in Sales and Marketing
Official qualification regulated by Ofqual, awarded by ISM. Classified as a Vocationally-Related Qualification. Total guided learning hours: 136 hours.
Qualification Level
Level 3
Awarding Body
ISM
Syllabus Units
4 Units
Guided Hours
136 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Handling objections, negotiating and closing sales
Verified
Key Learning Objectives:
- Be able to prepare to handle objections, negotiate and close the sale
- Be able to handle objections
- Be able to negotiate with the customer
- Be able to close the sale
2
Preparing and delivering a sales presentation
Verified
Key Learning Objectives:
- Be able to prepare a sales presentation
- Be able to deliver a sales presentation
- Be able to evaluate a sales presentation
3
Understanding influences on buyer behaviour
Verified
Key Learning Objectives:
- Understand buyer decision-making processes and their impacts on the sales cycle
- Understand how to respond to the buyer at each stage of the decision-making process
4
Understanding laws and ethics of selling
Verified
Key Learning Objectives:
- Understanding the laws affecting selling
- Understand the ethics of selling
Regulatory & Verification Details
- Qualification Number (QN)
- 610/6292/3
- Regulated Status
- Available to learners
- Awarding Body
- ISM
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Aug 2025