ISP
    Level 2
    QN: 610/3819/2
    Curriculum Active

    ISP Level 2 Award in Understanding Customer Behaviour

    Official qualification regulated by Ofqual, awarded by ISP. Classified as a Vocationally-Related Qualification. Total guided learning hours: 15 hours.

    Qualification Level
    Level 2
    Awarding Body
    ISP
    Syllabus Units
    1 Units
    Guided Hours
    15 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Understand Customer Behaviour

    Verified
    Key Learning Objectives:
    • Understand decision making units and their needs and wants
    • Understand customer motivations and decision-making processes

    Regulatory & Verification Details

    Qualification Number (QN)
    610/3819/2
    Regulated Status
    Available to learners
    Awarding Body
    ISP
    Qualification Type
    Vocationally-Related Qualification
    Operational Start
    Mar 2024
    Operational End
    Mar 2099