ISP
Level 4
QN: 610/3764/3
Curriculum Active
Level 4 Award in Customer Focus
Official qualification regulated by Ofqual, awarded by ISP. Classified as a Vocationally-Related Qualification. Total guided learning hours: 15 hours.
Qualification Level
Level 4
Awarding Body
ISP
Syllabus Units
1 Units
Guided Hours
15 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Customer Focus
Verified
Key Learning Objectives:
- Understand the importance of customer focus
- Be able to prepare and conduct a business review to provide value add to a customer
Regulatory & Verification Details
- Qualification Number (QN)
- 610/3764/3
- Regulated Status
- Available to learners
- Awarding Body
- ISP
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Mar 2024
- Operational End
- Mar 2099