ISP
Level 4
QN: 610/3771/0
Curriculum Active
ISP Level 4 Diploma in Executive Professional Sales (Apprenticeship Diploma)
Official qualification regulated by Ofqual, awarded by ISP. Classified as a Vocationally-Related Qualification. Total guided learning hours: 190 hours.
Qualification Level
Level 4
Awarding Body
ISP
Syllabus Units
12 Units
Guided Hours
190 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Build and Maintain Sales Relationships
Verified
Key Learning Objectives:
- Understand how to establish
- develop and maintain sales relationships
- Understand internal organisational dynamics and external influences and their impacts
- Be able to deliver a positive customer experience during the sales process
2
Continuing Professional Development (CPD)
Verified
Key Learning Objectives:
- Understand continuing professional development (CPD)
- Be able to plan own continuing professional development (CPD)
3
Developing Commercial and Financial Acumen
Verified
Key Learning Objectives:
- Understand the relationship between sales activities, and commercial and financial acumen
- Be able to assess the financial viability of an organisation
4
Developing Personal Resilience
Verified
Key Learning Objectives:
- Understand the relationship between growth mindset and resilience
- Be able to measure personal resilience
- Be able to plan to develop and maintain personal resilience
5
Negotiate and Close Sales
Verified
Key Learning Objectives:
- Understand how to negotiate and handle objections
- Be able to close deals by achieving a win-win outcome
6
Partnering and Collaborative Selling
Verified
Key Learning Objectives:
- Understand how partnering relationships contribute to sales
- Understand how to collaborate with colleagues to sell
- Be able to collaborate with colleagues to respond to sales opportunities
7
Prepare and Present Sales Solutions
Verified
Key Learning Objectives:
- Understand how to prepare for sales presentations/demonstrations
- Be able to deliver sales presentations/demonstrations
- Be able to evaluate sales presentations and/or demonstrations
8
Self-Management
Verified
Key Learning Objectives:
- Understand the impact of self-management on performance
- Understand time management techniques and their benefits
- Be able to implement a time management technique
9
Understanding and Building Agility
Verified
Key Learning Objectives:
- Understand organisational and personal agility
- Understand the importance of flexibility and adapting to change
- Be able to build personal agility to adapt to change
10
Use Digital Technologies
Verified
Key Learning Objectives:
- Understand how digital technology supports the sales process
- Understand how technology supports the sales process
- Be able to use digital technology to interact with customers and colleagues
- Be able to review the effectiveness of digital technologies
11
Using Data to Gain Insights
Verified
Key Learning Objectives:
- Understand how to use data for decision making
- Be able to use data to gain insights and support sales decisions
12
Using Legal, Regulatory and Ethical Frameworks
Verified
Key Learning Objectives:
- Understand the legal, regulatory, and ethical frameworks related to the sales function
- Be able to comply with organisational legal, regulatory, and ethical policies and procedures
Regulatory & Verification Details
- Qualification Number (QN)
- 610/3771/0
- Regulated Status
- Available to learners
- Awarding Body
- ISP
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Mar 2024
- Operational End
- Mar 2099