IWFM
Level 6
QN: 500/8308/9
Curriculum Active
IWFM Extended Level 6 Diploma in Facilities Management
Official qualification regulated by Ofqual, awarded by IWFM. Classified as a Occupational Qualification. Total guided learning hours: 426 hours.
Qualification Level
Level 6
Awarding Body
IWFM
Syllabus Units
16 Units
Guided Hours
426 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Compliance with organisational health and safety and the impact on facilities management
Verified
Key Learning Objectives:
- Be able to develop and manage an organisation’s health and safety policy
- Be able to communicate and promote the organisational culture of health and safety
- Be able to monitor and review health and safety policies and procedures
2
Corporate, environmental social governance, and sustainable facilities management
Verified
Key Learning Objectives:
- Understand the importance of corporate responsibility within the facilities management industry
- Be able to champion an organisation’s corporate responsibilities
- Be able to evaluate an organisation’s corporate responsibility policies
- Be able to review and improve corporate responsibility in the facilities management function
3
Developing strategic relationships in facilities management
Verified
Key Learning Objectives:
- Be able to evaluate the benefits of developing productive working relationships with colleagues, stakeholders, suppliers and specialists
- Be able to consult with colleagues and stakeholders in relation to key decisions and activities
- Be able to successfully manage complex negotiations
- Be able to analyse and interpret the wider context that affect relationships with colleagues stakeholders, suppliers and specialists
- Understand how ‘conflict of interest’ with colleagues and stakeholders can affect individuals and organisations
- Be able to monitor and review the effectiveness of working relationships with colleagues and stakeholders
4
Facilities management governance and risk
Verified
Key Learning Objectives:
- Understand the purpose of corporate governance and an organisation’s ethical and social responsibilities
- Understand the principles of effective governance and its relationship to risk management
- Be able to understand the importance of risk management in the context of an organisation’s strategy
- Be able to review the effectiveness of risk management strategies
- Be able to apply risk transfer within facilities management function
- Be able to contribute to a robust business continuity plan for an organisation
5
Financial management in facilities management
Verified
Key Learning Objectives:
- Understand how finance or income is generated for facilities management function
- Be able to interpret the legal obligations and requirements in relation to financial accountability in facilities management
- Be able to develop and review budgets relevant to facilities management
- Be able to evaluate the financial performance of the facilities management function
- Be able to apply the concept of life cycle costing methodologies
6
Human resource management in facilities management
Verified
Key Learning Objectives:
- Understand workforce planning in the context of facilities management
- Understand the various factors that impact on workforce planning
- Understand the issues and benefits to an organisation of having a diverse workforce
- Know how and when to take difficult decisions in relation to workforce planning and workforce performance
- Be able to create a learning environment for the workforce
- Understand the importance of effective and transparent procedures for human resource management
7
Introducing and leading change in an organisation and managing the impact on facilities management
Verified
Key Learning Objectives:
- Be able to sell the vision in terms of what the change aims to achieve in the context of facilities management.
- Be able to plan a strategy for achieving the vision.
- Be able to lead the process of change.
- Support people through the process of change
- Be able to review organisational change
8
Procurement strategy for facilities management
Verified
Key Learning Objectives:
- Be able to set objectives and criteria for a procurement strategy to meet the requirements of the facilities management function
- Be able to evaluate the effectiveness of the procurement strategy
- Be able to select the most effective procurement methods and appropriate procedures in achieving results and measuring performance
9
Property management and maintenance strategy for facilities management
Verified
Key Learning Objectives:
- Be able to develop and manage a property management strategy
- Be able to communicate and implement the strategy
- Be able to develop and manage a property portfolio
- Be able to develop and evaluate appropriate premises fabric and building services maintenance strategies
- Be able to monitor and control premises, fabric and building services maintenance programmes and plans
- Be able to review the effectiveness of the strategy for the use of space management
10
Quality management and customer service in facilities management
Verified
Key Learning Objectives:
- Be able to evaluate the principles and theories of quality management
- Be able to evaluate the effectiveness of quality systems and how procedures meet the requirements of an organisation
- Be able to develop and implement strategies for improving customer service
- Be able to develop and implement strategies for improving customer relationships
11
Reflective practice in facilities management
Verified
Key Learning Objectives:
- Understand reflective practice
- Understand methodologies used to reflect on practice
- Understand the need for continuous professional development as a facilities management practitioner
- Be able to reflect on own performance as a facilities management professional
- Be able to improve own facilities management practice through continuous professional development
12
Strategic facilities management
Verified
Key Learning Objectives:
- Understand the influences and drivers that can affect the strategy and direction of facilities management
- Understand how to market and promote facilities management within an organisation, to clients and end-users
- Understand the importance of embedding innovation in facilities management
- Be able to apply innovative tools and techniques in the facilities management industry
- Be able to establish creative problem-solving culture within an organisation
13
Strategic facilities management research project
Verified
Key Learning Objectives:
- Demonstrate a theoretical and applied understanding in one or more areas of facilities management and its interrelationship with an organisation
- Be able to critically assess stated client or own organisation problems and requirements and develop an appropriate methodology to investigate these
- Be able to investigate good practice in facilities management
- Demonstrate the ability to develop arguments analytically and coherently
- Be able to show development of key skills in the facilities management research project
- Understand how the activities involved in the research project will be of value to his or her career in facilities management
14
Strategic facilities management support services operations
Verified
Key Learning Objectives:
- Be able to develop strategies for the delivery of support service
- Be able to identify opportunities for new or alternative support services
- Be able to evaluate the processes and systems to ensure compliance with legislative requirements
- Be able to review and evaluate support services operations
15
Strategic leadership and management in facilities management
Verified
Key Learning Objectives:
- Be able to develop and communicate a compelling vision for a facilities management function
- Be able to motivate and empower staff within the facilities management function
- Be able to adopt a leadership style that encourages innovation
- Be able to lead and manage the facilities management function through change
- Be able to use appropriate leadership and management styles
16
Strategic management of information and knowledge in facilities management
Verified
Key Learning Objectives:
- Be able to develop strategies to manage knowledge and information in support of the facilities management function
- Understand the flow of information and knowledge within an organisation
- Understand how effective information and knowledge use brings benefits to an organisation
- Understand the potential impact of advances in technology used to manage information
- Understand the importance of maintaining operational continuity plans for information technologies
Regulatory & Verification Details
- Qualification Number (QN)
- 500/8308/9
- Regulated Status
- Available to learners
- Awarding Body
- IWFM
- Qualification Type
- Occupational Qualification
- Operational Start
- Mar 2010