IWFM
    Level 4
    QN: 600/5065/2
    Curriculum Active

    IWFM Level 4 Diploma in Facilities Management Practice

    Official qualification regulated by Ofqual, awarded by IWFM. Classified as a Occupational Qualification. Total guided learning hours: 425 hours.

    Qualification Level
    Level 4
    Awarding Body
    IWFM
    Syllabus Units
    19 Units
    Guided Hours
    425 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Carry out energy management of facilities

    Verified
    Key Learning Objectives:
    • Understand the contribution of energy management to the efficient and cost-effective operation of facilities
    • Develop and communicate a strategy for energy management of facilities
    • Support the effective use of energy
    2

    Contribute to sustainable best practice through facilities management

    Verified
    Key Learning Objectives:
    • Understand how facilities management practices can contribute to the sustainability of the environment and communities
    • Be able to adopt facilities management practices that contribute to sustainability, Promote and monitor sustainable facilities management practices
    3

    Deliver facilities management through people

    Verified
    Key Learning Objectives:
    • Understand how to deliver facilities management through people
    • Be able to manage people to deliver facilities management services
    4

    Develop and promote facilities management services

    Verified
    Key Learning Objectives:
    • Understand how to develop and promote facilities management services
    • Be able to identify an organisation’s future facilities management needs
    • Be able to recommend ways of improving facilities management services
    • Be able to promote facilities management services
    5

    Develop productive working relationships with others when delivering facilities management services

    Verified
    Key Learning Objectives:
    • Understand how to develop and maintain productive working relationships when delivering facilities management services
    • Be able to work with others when delivering facilities management services
    6

    Implement change in a facilities management environment

    Verified
    Key Learning Objectives:
    • Be able to establish the drivers for change in the facilities management environment
    • Be able to plan the implementation of changes to facilities management strategy and delivery
    • Be able to implement changes to facilities management services
    7

    Implement facilities management policies and operational plans

    Verified
    Key Learning Objectives:
    • Understand the nature of facilities management policies and operational plans
    • Be able to implement facilities management policies and operational plans
    8

    Implement health and safety and environmental facilities management procedures

    Verified
    Key Learning Objectives:
    • Understand the health, safety and environmental standards which govern the delivery of facilities management services
    • Be able to set up systems to ensure health, safety, and environmental standards are met when delivering facilities management services
    • Be able to implement and monitor health, safety, environmental and quality systems when delivering facilities management services
    9

    Manage accommodation and space utilisation

    Verified
    Key Learning Objectives:
    • Understand the process of managing the use of space
    • Be able to develop a plan for space utilisation
    • Be able to consult with stakeholders on the use of space
    10

    Manage facilities management budgets and finances

    Verified
    Key Learning Objectives:
    • Understand the processes for setting
    • managing and monitoring budgets and finance
    • Be able to work with established financial processes for the delivery of facilities management services
    • Be able to monitor budgets and finances when delivering facilities management services
    11

    Manage facilities management services

    Verified
    Key Learning Objectives:
    • Understand the delivery requirements of the facilities management services being provided to the client
    • Be able to carry out the operational plan
    12

    Manage operational performance in facilities management

    Verified
    Key Learning Objectives:
    • Understand the facilities management delivery model, the components of operational performance and how to implement them
    • Be able to define the performance requirements of facilities management services
    • Be able to manage the delivery of facilities management to meet requirements
    • Be able to evaluate operational performance of facilities management services
    13

    Manage risks and controls to ensure facilities management business continuity

    Verified
    Key Learning Objectives:
    • Understand the principles and techniques of risk management
    • Be able to develop a system to manage risks as part of a business continuity strategy
    • Be able to monitor and control risks in the delivery of facilities management services
    14

    Monitor and implement facilities management projects

    Verified
    Key Learning Objectives:
    • Understand how to monitor and implement facilities management projects
    • Be able to plan facilities management projects
    • Be able to develop a facilities management project plan
    • Be able to monitor and control facilities management projects
    15

    Oversee works and maintenance facilities

    Verified
    Key Learning Objectives:
    • Understand how to maintain facilities through maintenance activities
    • Be able to implement and review works and maintenance procedures
    16

    Provide property and asset management

    Verified
    Key Learning Objectives:
    • Understand the processes for managing property and assets
    • Be able to ensure that facilities are fit for purpose
    • Be able to manage property and assets
    17

    Specify and source products and services for facilities management

    Verified
    Key Learning Objectives:
    • Understand the procurement process in relation to facilities management
    • Be able to manage the procurement of products and services for facilities management
    • Be able to review and alter procurement processes and suppliers
    18

    Support equality, diversity and individual rights in facilities management

    Verified
    Key Learning Objectives:
    • Understand the issues involved in promoting equality, diversity and individual rights and responsibilities when delivering facilities management services
    • Be able to support people’s equality and individual rights in a facilities management environment
    19

    Understand the contribution of facilities management services to organisations

    Verified
    Key Learning Objectives:
    • Understand how facilities management services meet the needs of clients
    • Be able to deliver facilities management services in a way that responds to the needs of clients
    • Be able to provide information and advice on the nature of facilities management services

    Regulatory & Verification Details

    Qualification Number (QN)
    600/5065/2
    Regulated Status
    Available to learners
    Awarding Body
    IWFM
    Qualification Type
    Occupational Qualification
    Operational Start
    Apr 2012