IWFM
    Level 5
    QN: 600/5878/X
    Curriculum Active

    IWFM Level 5 Diploma in Facilities Management Practice

    Official qualification regulated by Ofqual, awarded by IWFM. Classified as a Occupational Qualification. Total guided learning hours: 621 hours.

    Qualification Level
    Level 5
    Awarding Body
    IWFM
    Syllabus Units
    19 Units
    Guided Hours
    621 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Co-ordinate work control in major facilities management projects

    Verified
    Key Learning Objectives:
    • Understand how to use relevant information to co-ordinate work control in major facilities management projects
    • Understand how to organise and control sites and resources
    • Be able to use relevant information to develop plans and co-ordinate work control in major facilities management projects
    • Be able to organise and control sites and resources
    2

    Contribute to sustainable best practice through facilities management

    Verified
    Key Learning Objectives:
    • Understand how facilities management practices can contribute to the sustainability of the environment and communities
    • Be able to adopt facilities management practices that contribute to sustainability, Promote and monitor sustainable facilities management practices
    3

    Develop and mobilise facilities management contracts

    Verified
    Key Learning Objectives:
    • Understand how to develop facilities management contracts
    • Understand how to mobilise facilities management contracts
    • Be able to develop facilities management contracts
    • Be able to mobilise facilities management contracts
    4

    Expand the provision of facilities management services

    Verified
    Key Learning Objectives:
    • Understand how to develop and promote facilities management services
    • Understand how to cultivate business development relationships in facilities management
    • Be able to develop facilities management services
    • Be able to promote facilities management services
    5

    Implement change in a facilities management environment

    Verified
    Key Learning Objectives:
    • Understand how to establish the drivers for change in the facilities management environment
    • Be able to plan the implementation of changes to facilities management strategy and delivery
    • Be able to implement changes to facilities management services
    6

    Manage and implement policies in facilities management

    Verified
    Key Learning Objectives:
    • Understand the purpose of policies and procedures in facilities management
    • Be able to manage policies and procedures in facilities management
    7

    Manage assets in facilities management

    Verified
    Key Learning Objectives:
    • Understand the organisation’s policies and procedures for managing assets in facilities management
    • Understand the monitoring and controls which apply to managing assets
    • Understand how to manage assets
    • Be able to manage assets
    8

    Manage compliance with regulation and legislation in facilities management

    Verified
    Key Learning Objectives:
    • Understand the regulation and legislation which applies to facilities management
    • Understand how to monitor compliance with regulation and legislation in facilities management
    • Be able to monitor compliance with regulation and legislation in facilities management
    9

    Manage finance and budgets in facilities management

    Verified
    Key Learning Objectives:
    • Understand the financial aspects of facilities management projects
    • Understand financial reporting processes in facilities management
    • Understand budget processes in facilities management
    • Be able to manage finance and budgets for facilities management
    10

    Manage working relationships in facilities management

    Verified
    Key Learning Objectives:
    • Understand the importance of productive working relationships when delivering facilities management services
    • Understand how to manage working relationships
    • Be able to manage working relationships when delivering facilities management services
    11

    Managing information and knowledge in facilities management

    Verified
    Key Learning Objectives:
    • Be able to collate
    • analyse and evaluate data to support decisions
    • Be able to manage information and knowledge
    • Be able to plan the implementation of IT systems to support facilities management
    12

    Managing people in facilities management

    Verified
    Key Learning Objectives:
    • Be able to undertake and review human resource planning in a facilities management context
    • Be able to review and improve processes for selecting and recruiting appropriate people
    • Be able to use and review appropriate processes to manage staff retention
    • Be able to use and review appropriate processes to manage staff exit
    • Be able to manage and monitor staff performance in a facilities management context
    • Understand the importance of good communication methods within people management
    • Be able to manage stress in the workplace
    • Understand the implications of compliance and non compliance with the key legislation
    13

    Optimise the use of energy and utilities

    Verified
    Key Learning Objectives:
    • Understand how to reduce the impact of facilities management on the environment
    • Be able to reduce energy consumption
    • Be able to use strategy and policy to implement sustainable facilities management
    14

    Plan estates in facilities management

    Verified
    Key Learning Objectives:
    • Understand the organisation's vision and strategy for estates management
    • Understand how to plan estates
    • Understand how to manage estates
    • Be able to influence estates management, planning and strategy
    • Be able to optimise the use of space and assets
    15

    Procure products and services for facilities management

    Verified
    Key Learning Objectives:
    • Understand the procurement process in relation to facilities management
    • Be able to manage the procurement of products and services for facilities management
    • Be able to review and alter procurement processes
    16

    Providing leadership and management in facilities management

    Verified
    Key Learning Objectives:
    • Understand the distinction between leadership and management
    • Understand how managerial behaviour affects organisations, teams and individuals
    • Be able to provide leadership in your area of responsibility in facilities management
    17

    Quality management in facilities management

    Verified
    Key Learning Objectives:
    • Be able to apply principles of quality management to improve the facilities management function
    • Be able to evaluate the impact of quality standards and accreditation schemes
    • Be able to develop and design a quality management system
    • Be able to develop and manage a programme of continuous improvement
    18

    Strategically plan the use of space in facilities management

    Verified
    Key Learning Objectives:
    • Understand how the use of space impacts upon facilities management and the organisation
    • Understand data gathering processes in relation to the use of space in facilities management
    • Understand how to plan the use of space in facilities management
    • Be able to plan the use of space in facilities management
    • Be able to use data to plan the use of space in facilities management
    19

    Understand the facilities management industry

    Verified
    Key Learning Objectives:
    • Understand how facilities management services<br>meet the needs of an organisation
    • Understand how to improve the delivery of facilities management within an organisation
    • Understand developments within the facilities management industry

    Regulatory & Verification Details

    Qualification Number (QN)
    600/5878/X
    Regulated Status
    Available to learners
    Awarding Body
    IWFM
    Qualification Type
    Occupational Qualification
    Operational Start
    Jul 2012