IWFM
Level 6
QN: 501/2268/X
Curriculum Active
IWFM Level 6 Certificate in Facilities Management
Official qualification regulated by Ofqual, awarded by IWFM. Classified as a Occupational Qualification. Total guided learning hours: 396 hours.
Qualification Level
Level 6
Awarding Body
IWFM
Syllabus Units
14 Units
Guided Hours
396 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Compliance with organisational health and safety and the impact on facilities management
Verified
Key Learning Objectives:
- Be able to develop and manage an organisation’s health and safety policy
- Be able to communicate and promote the organisational culture of health and safety
- Be able to monitor and review health and safety policies and procedures
2
Corporate, environmental social governance, and sustainable facilities management
Verified
Key Learning Objectives:
- Understand the importance of corporate responsibility within the facilities management industry
- Be able to champion an organisation’s corporate responsibilities
- Be able to evaluate an organisation’s corporate responsibility policies
- Be able to review and improve corporate responsibility in the facilities management function
3
Developing strategic relationships in facilities management
Verified
Key Learning Objectives:
- Be able to evaluate the benefits of developing productive working relationships with colleagues, stakeholders, suppliers and specialists
- Be able to consult with colleagues and stakeholders in relation to key decisions and activities
- Be able to successfully manage complex negotiations
- Be able to analyse and interpret the wider context that affect relationships with colleagues stakeholders, suppliers and specialists
- Understand how ‘conflict of interest’ with colleagues and stakeholders can affect individuals and organisations
- Be able to monitor and review the effectiveness of working relationships with colleagues and stakeholders
4
Facilities management governance and risk
Verified
Key Learning Objectives:
- Understand the purpose of corporate governance and an organisation’s ethical and social responsibilities
- Understand the principles of effective governance and its relationship to risk management
- Be able to understand the importance of risk management in the context of an organisation’s strategy
- Be able to review the effectiveness of risk management strategies
- Be able to apply risk transfer within facilities management function
- Be able to contribute to a robust business continuity plan for an organisation
5
Financial management in facilities management
Verified
Key Learning Objectives:
- Understand how finance or income is generated for facilities management function
- Be able to interpret the legal obligations and requirements in relation to financial accountability in facilities management
- Be able to develop and review budgets relevant to facilities management
- Be able to evaluate the financial performance of the facilities management function
- Be able to apply the concept of life cycle costing methodologies
6
Human resource management in facilities management
Verified
Key Learning Objectives:
- Understand workforce planning in the context of facilities management
- Understand the various factors that impact on workforce planning
- Understand the issues and benefits to an organisation of having a diverse workforce
- Know how and when to take difficult decisions in relation to workforce planning and workforce performance
- Be able to create a learning environment for the workforce
- Understand the importance of effective and transparent procedures for human resource management
7
Introducing and leading change in an organisation and managing the impact on facilities management
Verified
Key Learning Objectives:
- Be able to sell the vision in terms of what the change aims to achieve in the context of facilities management.
- Be able to plan a strategy for achieving the vision.
- Be able to lead the process of change.
- Support people through the process of change
- Be able to review organisational change
8
Procurement strategy for facilities management
Verified
Key Learning Objectives:
- Be able to set objectives and criteria for a procurement strategy to meet the requirements of the facilities management function
- Be able to evaluate the effectiveness of the procurement strategy
- Be able to select the most effective procurement methods and appropriate procedures in achieving results and measuring performance
9
Property management and maintenance strategy for facilities management
Verified
Key Learning Objectives:
- Be able to develop and manage a property management strategy
- Be able to communicate and implement the strategy
- Be able to develop and manage a property portfolio
- Be able to develop and evaluate appropriate premises fabric and building services maintenance strategies
- Be able to monitor and control premises, fabric and building services maintenance programmes and plans
- Be able to review the effectiveness of the strategy for the use of space management
10
Quality management and customer service in facilities management
Verified
Key Learning Objectives:
- Be able to evaluate the principles and theories of quality management
- Be able to evaluate the effectiveness of quality systems and how procedures meet the requirements of an organisation
- Be able to develop and implement strategies for improving customer service
- Be able to develop and implement strategies for improving customer relationships
11
Strategic facilities management
Verified
Key Learning Objectives:
- Understand the influences and drivers that can affect the strategy and direction of facilities management
- Understand how to market and promote facilities management within an organisation, to clients and end-users
- Understand the importance of embedding innovation in facilities management
- Be able to apply innovative tools and techniques in the facilities management industry
- Be able to establish creative problem-solving culture within an organisation
12
Strategic facilities management support services operations
Verified
Key Learning Objectives:
- Be able to develop strategies for the delivery of support service
- Be able to identify opportunities for new or alternative support services
- Be able to evaluate the processes and systems to ensure compliance with legislative requirements
- Be able to review and evaluate support services operations
13
Strategic leadership and management in facilities management
Verified
Key Learning Objectives:
- Be able to develop and communicate a compelling vision for a facilities management function
- Be able to motivate and empower staff within the facilities management function
- Be able to adopt a leadership style that encourages innovation
- Be able to lead and manage the facilities management function through change
- Be able to use appropriate leadership and management styles
14
Strategic management of information and knowledge in facilities management
Verified
Key Learning Objectives:
- Be able to develop strategies to manage knowledge and information in support of the facilities management function
- Understand the flow of information and knowledge within an organisation
- Understand how effective information and knowledge use brings benefits to an organisation
- Understand the potential impact of advances in technology used to manage information
- Understand the importance of maintaining operational continuity plans for information technologies
Regulatory & Verification Details
- Qualification Number (QN)
- 501/2268/X
- Regulated Status
- Available to learners
- Awarding Body
- IWFM
- Qualification Type
- Occupational Qualification
- Operational Start
- Oct 2010