Lantra Awards
Level 2
QN: 610/4388/6
Curriculum Active
Lantra Awards Level 2 Diploma in Veterinary Care and Animal Welfare
Official qualification regulated by Ofqual, awarded by Lantra Awards. Classified as a Vocationally-Related Qualification. Total guided learning hours: 365 hours.
Qualification Level
Level 2
Awarding Body
Lantra Awards
Syllabus Units
12 Units
Guided Hours
365 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Business Administration and Marketing
Verified
Key Learning Objectives:
- Understand the importance of business administration and record keeping
- Be able to carry out basic administrative tasks using relevant Information and Communication Technology (ICT)
- Be able to process customer and animal registrations and bookings
- Be able to carry out financial administration tasks
- Know the principles of stock management in an animal related business
- Be able to manage stock in an animal related business
- Know how to market and promote services for an animal related business
- Be able to promote an event/service for an animal related business
2
Client Support and Personal Development
Verified
Key Learning Objectives:
- Be able to create and maintain a good customer experience
- Know how to deal with common customer enquiries within a reception environment
- Be able to explain the range of products and services available for customers within an animal related business
- Be able to seek advice where necessary
- Understand the importance of professional management of people within an animal related business
- Be able to reflect upon personal development and continuous professional development
3
Communication and Teamwork
Verified
Key Learning Objectives:
- Know the importance of maintaining secure information and confidentiality of customer information
- Be able to follow Standard Operating Procedures (SOPs) when making customer and animal registrations and bookings
- Be able to communicate professionally and effectively with clients/customers and colleagues
- Be able to work as part of a team in the workplace
4
Introduction to Equine Biology
Verified
Key Learning Objectives:
- Know basic veterinary terminology
- Understand basic cell structure
- Know the main tissue types
- Know the body cavities and anatomical boundaries
- Know the skeletal system
- Know the nervous system and special sense organs
- Know the circulatory system
- Know the respiratory system
- Know the digestive tract and associated organs
- Know the urinary system
- Understand the endocrine system
- Understand basic reproduction and obstetrics and reproductive behaviour, including neutering
5
Introduction to Small Animal Biology
Verified
Key Learning Objectives:
- Know basic veterinary terminology
- Understand basic cell structure
- Know the main tissue types
- Know the body cavities and anatomical boundaries
- Know the skeletal system
- Know the nervous system and special sense organs
- Know the circulatory system
- Know the respiratory system
- Know the digestive tract and associated organs
- Know the urinary system
- Understand the endocrine system
- Understand basic reproduction and obstetrics and reproductive behaviour, including neutering
6
Medical Nursing Care
Verified
Key Learning Objectives:
- Understand common supportive medical care requirements
- Understand the normal clinical parameters of common species seen in a veterinary environment
- Know how to recognise a range of medical conditions and provide appropriate medical nursing care for animal species
- Be able to care for a range of medical nursing conditions
- Be able to dispense veterinary medication in line with legislative and veterinary instructions
- Understand the extent of information, advice
- support and guidance on a range of topics given to customers within own responsibility
- Be able to communicate with clients/customers and colleagues experiencing difficult and emotional situations
- Be able to provide end of life care for animals and bereavement support for clients
7
Supporting Animal Feeding and Nutrition
Verified
Key Learning Objectives:
- Understand different types of animal feed
- Understand the basics of nutrition to maintain health and wellbeing
- Be able to provide nutrition and water to animals safely
- Be able to store, care and dispose of animal feed
8
Supporting Provision of Veterinary Medicines
Verified
Key Learning Objectives:
- Know legislation pertaining to dispensing and administering veterinary medicines
- Understand different categories and types of veterinary medicine
- Understand safe working practices with veterinary medicines
- Know how to store
- use and dispose of veterinary medicines and delivery equipment correctly
- Understand routes of administering medication for routine health care treatments
- Be able to maintain, update and reference the correct records in accordance with current legislation
- Be able to store
- use, administer and dispose of medication in line with legislative and veterinary instructions
9
The Fundamentals of Animal Behaviour, Health and Welfare
Verified
Key Learning Objectives:
- Understand the importance of the human-animal relationship
- Be able to identify animal species from their common physical characteristics, using appropriate methods
- Know how to recognise signs of good health and ill-health in animals
- Be able to provide appropriate care for animals to maintain health and appearance
- Be able to support in response to animal first aid, urgent, ongoing and preventive care requirements
- Be able to observe animals and recognise species-typical behaviours
- Know how to provide enrichment and exercise opportunities
- Know how animals learn and the basic principles of reinforcement techniques
Regulatory & Verification Details
- Qualification Number (QN)
- 610/4388/6
- Regulated Status
- Available to learners
- Awarding Body
- Lantra Awards
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Sept 2024