NCFE
Level 2
QN: 501/1239/9
Curriculum Active
NCFE Level 2 Certificate in IT User Skills (ITQ)
Official qualification regulated by Ofqual, awarded by NCFE. Classified as a Vocationally-Related Qualification. Total guided learning hours: 1980 hours.
Qualification Level
Level 2
Awarding Body
NCFE
Syllabus Units
77 Units
Guided Hours
1980 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Audio Software
Verified
Key Learning Objectives:
- Use audio hardware and software to capture sequences
- Use audio software tools and techniques to combine and edit sequences, Play and present audio sequences
2
Bespoke Software
Verified
Key Learning Objectives:
- organise and combine information using bespoke software
- Use tools and techniques to edit, process, format and present information
3
Computerised Accounting Software
Verified
Key Learning Objectives:
- Access, enter and edit accounting information
- Use tools and techniques to process business transactions
- Produce accounting documents and summary reports to meet requirements
4
Data Management Software
Verified
Key Learning Objectives:
- Enter, edit and maintain data records in a data management system, Retrieve and display data records to meet requirements
5
Database Software
Verified
Key Learning Objectives:
- Enter, edit and organise structured information in a database
- Use database software tools to extract information and produce reports
6
Design Software
Verified
Key Learning Objectives:
- Obtain, insert and combine information for designs
- Use design software tools to create, manipulate and edit designs
7
Desktop Publishing Software
Verified
Key Learning Objectives:
- Select and use appropriate designs and page layouts for publications, Input and combine text and other information within publications
- Use desktop publishing software techniques to edit and format publications
8
Drawing and Planning Software
Verified
Key Learning Objectives:
- organise and combine information for drawings or plans
- Use tools and techniques to edit, manipulate, format and present drawings or plans
9
Imaging Software
Verified
Key Learning Objectives:
- Obtain, insert and combine information for images
- Use imaging software tools to create, manipulate and edit images
10
Improving Productivity Using IT
Verified
Key Learning Objectives:
- select and use appropriate IT systems and software for different purposes
- Review and adapt the ongoing use of IT tools and systems to make sure that activities are successful
- Develop and test solutions to improve the ongoing use of IT tools and systems
11
IT Communication Fundamentals
Verified
Key Learning Objectives:
- Select and use a variety of sources of information to meet needs, Access, search for
- select and use Internet-based information and evaluate its fitness for purpose
- Select and use IT to communicate and exchange information safely, responsibly and effectively
12
IT Security for Users
Verified
Key Learning Objectives:
- use and develop appropriate procedures to monitor and minimise security risk to IT systems and data
13
IT Software Fundamentals
Verified
Key Learning Objectives:
- Select and use software applications to meet needs and solve problems, Enter
- develop and format different types of information to suit its meaning and purpose, Present information in ways that are fit for purpose and audience, Make effective use of IT tools and facilities to present information
14
IT User Fundamentals
Verified
Key Learning Objectives:
- Use IT systems to meet needs
- Organise, store and retrieve information efficiently
- Follow and understand the need for safety and security practices
- Carry out routine maintenance of IT systems and respond to routine IT system problems
15
Multimedia Software
Verified
Key Learning Objectives:
- Plan the content and organisation of multimedia products to meet needs, Obtain, input and combine content to build multimedia outcomes
- Use multimedia software tools to edit and format multimedia content to meet requirements, Play and present multimedia outcomes
16
NCFE Level 2 Certificate in IT User Skills (ITQ)
Audio Software
Verified
Key Learning Objectives:
- Use audio hardware and software to capture sequences, Use audio software tools and techniques to edit sequences, Play and present audio sequences
17
NCFE Level 2 Certificate in IT User Skills (ITQ)
Bespoke Software
Verified
Key Learning Objectives:
- Input, organise and combine information using bespoke software, Use tools and techniques to edit, process, format and present information
18
NCFE Level 2 Certificate in IT User Skills (ITQ)
Computerised Accounting Software
Verified
Key Learning Objectives:
- Access accounting software and navigate its interface efficiently
- Enter and edit accounting information accurately
- Select and apply appropriate tools for processing business transactions
- Produce accounting documents such as invoices and purchase orders
- Generate summary reports to meet organisational requirements
- Validate data entry to prevent errors
- Apply security measures to protect accounting data
19
NCFE Level 2 Certificate in IT User Skills (ITQ)
Data Management Software
Verified
Key Learning Objectives:
- Enter, edit and maintain data records in a data management system, Retrieve and display data records to meet requirements
20
NCFE Level 2 Certificate in IT User Skills (ITQ)
Database Software
Verified
Key Learning Objectives:
- Plan the structure of a relational database to meet specified requirements
- Create and modify database tables with appropriate fields and data types
- Enter, edit, and organise data efficiently within tables
- Apply data validation techniques to ensure accuracy
- Construct queries to extract specific data using criteria and sorting
- Generate and format reports to present data effectively
21
NCFE Level 2 Certificate in IT User Skills (ITQ)
Design Software
Verified
Key Learning Objectives:
- Obtain, insert and combine information for designs, Use design software tools to create, manipulate and edit designs
22
NCFE Level 2 Certificate in IT User Skills (ITQ)
Desktop Publishing Software
Verified
Key Learning Objectives:
- Select appropriate page layouts for different types of publications based on audience and purpose.
- Combine text and other information (e.g., images, tables, charts) within a publication.
- Apply desktop publishing techniques to edit and format text and graphics effectively.
- Evaluate the suitability of different design choices for a given publication.
- Justify the selection of layout and formatting options in relation to the intended audience.
23
NCFE Level 2 Certificate in IT User Skills (ITQ)
Drawing and Planning Software
Verified
Key Learning Objectives:
- Input, organise and combine information for drawings or plans, Use tools and techniques to edit, manipulate, format and present drawings or plans
24
NCFE Level 2 Certificate in IT User Skills (ITQ)
Imaging Software
Verified
Key Learning Objectives:
- Obtain, insert and combine information for images, Use imaging software tools to create, manipulate and edit images
25
NCFE Level 2 Certificate in IT User Skills (ITQ)
Improving Productivity Using IT
Verified
Key Learning Objectives:
- Evaluate the suitability of different IT systems for specified tasks.
- Apply criteria for selecting software to meet diverse professional needs.
- Analyse the effectiveness of current IT tool usage against productivity benchmarks.
- Devise a plan for adapting IT systems to address identified deficiencies.
- Construct test scenarios to validate improvements in IT-based workflows.
26
NCFE Level 2 Certificate in IT User Skills (ITQ)
IT Communication Fundamentals
Verified
Key Learning Objectives:
- Identify different types of information sources and their appropriate applications.
- Demonstrate effective search techniques to locate relevant Internet-based information.
- Critically evaluate the reliability and relevance of online information for a given purpose.
- Select and configure appropriate IT communication tools to exchange information securely.
- Apply organisational standards and protocols when communicating digitally.
27
NCFE Level 2 Certificate in IT User Skills (ITQ)
IT Security for Users
Verified
Key Learning Objectives:
- Identify common security threats to IT systems and data, including viruses, phishing, and social engineering.
- Apply appropriate password creation and management techniques to enhance system security.
- Configure basic firewall and antivirus software settings to protect against unauthorised access.
- Evaluate the importance of regular data backups and implement a suitable backup strategy.
- Recognise and respond appropriately to potential security breaches in accordance with organisational policies.
28
NCFE Level 2 Certificate in IT User Skills (ITQ)
IT Software Fundamentals
Verified
Key Learning Objectives:
- Evaluate software applications to determine suitability for specific tasks and problems
- Enter and structure data accurately using spreadsheet and word processing tools
- Apply formatting techniques to enhance readability and meaning of information
- Produce presentations that are fit for purpose and audience using appropriate software features
- Demonstrate effective use of IT utilities and facilities to refine and finalise outputs
29
NCFE Level 2 Certificate in IT User Skills (ITQ)
IT User Fundamentals
Verified
Key Learning Objectives:
- Demonstrate the ability to navigate an IT operating system and utilise core functions to complete specified tasks.
- Organise and manage digital information using appropriate file naming conventions, folder structures, and storage media.
- Apply security measures such as password management, safe browsing, and recognition of threats to protect data and devices.
- Identify common hardware and software problems and apply systematic troubleshooting techniques to resolve them.
- Evaluate the need for regular system maintenance and explain the purpose of backups and updates.
- Follow organisational guidelines and legal requirements for information storage, retrieval, and disposal.
30
NCFE Level 2 Certificate in IT User Skills (ITQ)
Multimedia Software
Verified
Key Learning Objectives:
- Develop a storyboard and asset specification to plan a multimedia product
- Obtain and input diverse media elements from digital and physical sources
- Utilise timeline-based editing to sequence and synchronise audio, video, and animations
- Apply formatting and enhancement tools to refine visual and audio components
- Export a completed multimedia product in optimised formats for target devices
- Evaluate the effectiveness of the final product against the original brief
31
NCFE Level 2 Certificate in IT User Skills (ITQ)
Optimise IT System Performance
Verified
Key Learning Objectives:
- Perform routine hardware and software maintenance to ensure system reliability
- Organise and manage files effectively to enhance system performance
- Diagnose and resolve common IT system problems and errors
- Customise the operating system interface and settings to improve user efficiency
32
NCFE Level 2 Certificate in IT User Skills (ITQ)
Personal Information Management Software
Verified
Key Learning Objectives:
- Demonstrate the use of calendar functions to schedule single and recurring appointments.
- Utilise task list features to organise, prioritise, and track activities.
- Manage contact information by creating, editing, and grouping entries in an address book.
- Integrate calendar, task, and contact functions to coordinate work schedules effectively.
- Apply searching and filtering techniques to retrieve contact information promptly.
33
NCFE Level 2 Certificate in IT User Skills (ITQ)
Presentation Software
Verified
Key Learning Objectives:
- Demonstrate the ability to input text and insert graphical elements into slides.
- Apply slide master and layout features to ensure consistent formatting.
- Organize slides using sorting and grouping tools to create a logical sequence.
- Configure slideshow settings including transitions and timings for a smooth presentation.
- Evaluate the suitability of different media types for enhancing audience engagement.
34
NCFE Level 2 Certificate in IT User Skills (ITQ)
Project Management Software
Verified
Key Learning Objectives:
- Define project parameters including start date, calendar, and scheduling mode.
- Enter and edit task details such as duration, dependencies, and milestones.
- Assign and modify resource information including costs, availability, and allocation.
- Update task progress using percentage complete, actual dates, and remaining work.
- Select and use appropriate reporting tools to display project status to stakeholders.
- Apply filters and grouping to analyse task and resource data effectively.
35
Optimise IT System Performance
Verified
Key Learning Objectives:
- Maintain hardware and software in working order
- Manage files to maintain system performance
- Respond to common IT system problems and errors
- Customise the working environment to meet needs
36
Personal Information Management Software
Verified
Key Learning Objectives:
- Use calendars to schedule appointments and meetings
- Use a task list to prioritise activities
- Use an address book to store
- organise and retrieve contact information
37
Presentation Software
Verified
Key Learning Objectives:
- Input and combine text and other information within presentation slides
- Use presentation software tools to structure, edit and format slides
- Prepare slides for presentation to meet needs
38
Project Management Software
Verified
Key Learning Objectives:
- Create and define a project, Enter and edit information about project tasks and resources, Update information about project progress
- Select and use appropriate tools and techniques to display and report on project status
39
Set Up an IT System
Verified
Key Learning Objectives:
- Select and connect up a personal computer safely with associated hardware and storage media to meet needs
- Select and connect an IT system to a communication service to meet needs
- Install and configure software for use, Check that the IT system and communication service are working successfully
40
Specialist Software
Verified
Key Learning Objectives:
- Input and combine information using specialist software
- Create and modify appropriate structures to organise and retrieve information efficiently, Exploit the functions of the software effectively to process and present information
41
Spreadsheet Software
Verified
Key Learning Objectives:
- Use a spreadsheet to enter, edit and organise numerical and other data
- Use appropriate formulas and tools to summarise and display spreadsheet information
- Select and use appropriate tools and techniques to present spreadsheet information effectively
42
Using Collaborative Technologies
Verified
Key Learning Objectives:
- Stay safe and secure when using collaborative technology, Set up and access IT tools and devices for collaborative working
- Prepare collaborative technologies for use
- Contribute to tasks using collaborative technologies
43
Using Email
Verified
Key Learning Objectives:
- Use e-mail software tools and techniques to compose and send messages
- Manage incoming email effectively
44
Using Mobile IT Devices
Verified
Key Learning Objectives:
- Set up the mobile device to meet needs
- Use applications and files on the mobile device, Transfer data to and from the mobile device
- Maintain the performance of the mobile device
45
Using the Internet
Verified
Key Learning Objectives:
- Connect to the Internet
- Use browser software to navigate webpages effectively
- Use browser tools to search for information from the Internet
- Use browser software to communicate information online
- Understand the need for safety and security practices when working online
46
Website Software
Verified
Key Learning Objectives:
- Plan and create web pages
- Use website software tools to structure and format web pages, Publish web pages to the Internet or an intranet
47
Word Processing Software
Verified
Key Learning Objectives:
- Enter, edit and combine text and other information accurately within word processing documents, Structure information within word processing documents
- Use word processing software tools to format and present documents
Regulatory & Verification Details
- Qualification Number (QN)
- 501/1239/9
- Regulated Status
- Available to learners
- Awarding Body
- NCFE
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Sept 2010