NCFE
Level 2
QN: 601/2624/3
Curriculum Active
NCFE Level 2 Diploma in Skills for Business
Official qualification regulated by Ofqual, awarded by NCFE. Classified as a Other General Qualification. Total guided learning hours: 600 hours.
Qualification Level
Level 2
Awarding Body
NCFE
Syllabus Units
10 Units
Guided Hours
600 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
NCFE Level 2 Diploma in Skills for Business
Communicate in a business environment
Verified
Key Learning Objectives:
- Understand written and verbal communication in a business environment, Be able to communicate in writing in a business environment, Be able to communicate verbally in a business environment, Be able to review a communication in a business environment
2
NCFE Level 2 Diploma in Skills for Business
Innovation in a business environment
Verified
Key Learning Objectives:
- Be able to review working practices, Be able to assess the feasibility of an idea, Be able to communicate ideas to others
3
NCFE Level 2 Diploma in Skills for Business
Deliver customer service in a business environment
Verified
Key Learning Objectives:
- Understand customer needs and expectations, Be able to deliver effective customer service, Be able to monitor and review customer service
4
NCFE Level 2 Diploma in Skills for Business
Respond to change in a business environment
Verified
Key Learning Objectives:
- Understand the reasons for change in business, Understand how change can affect people within a business, Understand own role in supporting change within a business
5
NCFE Level 2 Diploma in Skills for Business
Produce documents in a business environment
Verified
Key Learning Objectives:
- Know different documents and formats that can be used to present information, Be able to gather the required information for documents, Be able to produce documents to meet agreed requirements
6
NCFE Level 2 Diploma in Skills for Business
Contribute to running a project
Verified
Key Learning Objectives:
- Be able to contribute to planning a project, Be able to contribute towards running a project, Be able to contribute towards reviewing a project
7
NCFE Level 2 Diploma in Skills for Business
Solve problems in a business environment
Verified
Key Learning Objectives:
- Be able to work with others to identify a solution to a business problem, Be able to contribute to a problem-solving plan, Be able to solve a business problem, Be able to review a problem-solving approach
8
NCFE Level 2 Diploma in Skills for Business
Business culture and responsibilities
Verified
Key Learning Objectives:
- Be able to support sustainability within a business environment, Understand diversity within a business environment, Be able to maintain security and confidentiality in a business environment
9
NCFE Level 2 Diploma in Skills for Business
Manage and improve own performance in a business environment
Verified
Key Learning Objectives:
- Be able to plan own work, Be able to manage own work, Understand why behaviour and attitude are important in a business environment, Know how to improve own performance in a business environment
10
NCFE Level 2 Diploma in Skills for Business
Work with others in a business environment
Verified
Key Learning Objectives:
- Identify own strengths and weaknesses in a team context
- Explain how strengths of team members can be used to achieve objectives
- Apply techniques for giving and receiving feedback constructively
- Evaluate the impact of conflict on team performance
- Describe methods for resolving conflict in a business environment
- Demonstrate effective communication when working with others
Regulatory & Verification Details
- Qualification Number (QN)
- 601/2624/3
- Regulated Status
- Available to learners
- Awarding Body
- NCFE
- Qualification Type
- Other General Qualification
- Operational Start
- Sept 2014