NCFE
    Level 3
    QN: 601/2640/1
    Curriculum Active

    NCFE Level 3 Diploma in Skills for Business

    Official qualification regulated by Ofqual, awarded by NCFE. Classified as a Other General Qualification. Total guided learning hours: 600 hours.

    Qualification Level
    Level 3
    Awarding Body
    NCFE
    Syllabus Units
    10 Units
    Guided Hours
    600 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Business culture and responsibilities

    Verified
    Key Learning Objectives:
    • Be able to improve sustainability within a business environment
    • Understand diversity within a business environment
    • Be able to maintain security and confidentiality in a business environment
    • Be able to manage risk in a business environment
    2

    Communicate in a business environment

    Verified
    Key Learning Objectives:
    • Know about written and verbal communication in a business environment
    • Be able to communicate in writing in a business environment
    • Be able to communicate verbally in a business environment
    • Be able to evaluate communication in a business environment
    3

    Contribute to running a project

    Verified
    Key Learning Objectives:
    • Be able to plan for a project
    • Be able to run a project
    • Be able to evaluate the success of a project
    4

    Deliver customer service in a business environment

    Verified
    Key Learning Objectives:
    • Understand how to exceed customer expectations
    • Be able to deliver effective customer service
    • Be able to monitor and review customer service
    5

    Innovation in a business environment

    Verified
    Key Learning Objectives:
    • Be able to evaluate working practices
    • Be able to evaluate the feasibility of an idea
    • Be able to communicate ideas to decision makers
    6

    Manage and improve own performance in a business environment

    Verified
    Key Learning Objectives:
    • Be able to plan own work
    • Be able to manage own work
    • Understand why behaviour and attitude are important in a business environment
    • Know how to improve own performance in a business environment
    7

    Produce documents in a business environment

    Verified
    Key Learning Objectives:
    • Know different documents and formats that can be used to present information
    • Be able to research the requirements for documents
    • Be able to produce documents to meet requirements
    8

    Respond to change in a business environment

    Verified
    Key Learning Objectives:
    • Understand change in business
    • Understand how change can affect people within a business
    • Be able to support others through change in a business
    9

    Solve problems in a business environment

    Verified
    Key Learning Objectives:
    • Be able to identify a solution to a business problem
    • Be able to develop a problem-solving plan
    • Be able to solve a business problem
    • Evaluate success of a problem-solving plan
    10

    Work with others in a business environment

    Verified
    Key Learning Objectives:
    • Understand roles within an organisation
    • Understand team dynamics
    • Be able to give and receive feedback
    • Know about conflict in a business environment

    Regulatory & Verification Details

    Qualification Number (QN)
    601/2640/1
    Regulated Status
    Available to learners
    Awarding Body
    NCFE
    Qualification Type
    Other General Qualification
    Operational Start
    Sept 2014