NCFE
Level 3
QN: 601/2649/8
Curriculum Active
NCFE Level 3 Diploma in Skills for Business: Human Resources
Official qualification regulated by Ofqual, awarded by NCFE. Classified as a Other General Qualification. Total guided learning hours: 900 hours.
Qualification Level
Level 3
Awarding Body
NCFE
Syllabus Units
15 Units
Guided Hours
900 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Aspects of employment law
Verified
Key Learning Objectives:
- Understand the different types of employment contract and the impact of employment legislation
- Know the rights and responsibilities of employees and employers
- Understand the various perspectives in employee relations
- Know how and when contracts of employment are terminated
2
Business culture and responsibilities
Verified
Key Learning Objectives:
- Be able to improve sustainability within a business environment
- Understand diversity within a business environment
- Be able to maintain security and confidentiality in a business environment
- Be able to manage risk in a business environment
3
Communicate in a business environment
Verified
Key Learning Objectives:
- Know about written and verbal communication in a business environment
- Be able to communicate in writing in a business environment
- Be able to communicate verbally in a business environment
- Be able to evaluate communication in a business environment
4
Contribute to running a project
Verified
Key Learning Objectives:
- Be able to plan for a project
- Be able to run a project
- Be able to evaluate the success of a project
5
Deliver customer service in a business environment
Verified
Key Learning Objectives:
- Understand how to exceed customer expectations
- Be able to deliver effective customer service
- Be able to monitor and review customer service
6
Human Resource management in business
Verified
Key Learning Objectives:
- Know the factors that are involved in human resource planning in organisations
- Know how organisations motivate employees
- Understand how to gain committed employee cooperation
- Understand the process of managing employee performance at work
7
Innovation in a business environment
Verified
Key Learning Objectives:
- Be able to evaluate working practices
- Be able to evaluate the feasibility of an idea
- Be able to communicate ideas to decision makers
8
Manage and improve own performance in a business environment
Verified
Key Learning Objectives:
- Be able to plan own work
- Be able to manage own work
- Understand why behaviour and attitude are important in a business environment
- Know how to improve own performance in a business environment
9
Produce documents in a business environment
Verified
Key Learning Objectives:
- Know different documents and formats that can be used to present information
- Be able to research the requirements for documents
- Be able to produce documents to meet requirements
10
Recruitment and selection in business
Verified
Key Learning Objectives:
- Know the processes involved in recruitment planning
- Understand the implications of the regulatory frame
- work for the process of recruitment and selection
- Be able to prepare documentation involved in the selection and recruitment process
- Be able to participate in a selection interview
11
Respond to change in a business environment
Verified
Key Learning Objectives:
- Understand change in business
- Understand how change can affect people within a business
- Be able to support others through change in a business
12
Solve problems in a business environment
Verified
Key Learning Objectives:
- Be able to identify a solution to a business problem
- Be able to develop a problem-solving plan
- Be able to solve a business problem
- Evaluate success of a problem-solving plan
13
Training in the business workplace
Verified
Key Learning Objectives:
- Understand why organisations need to train their workforce
- Know the ways organisations identify their training needs
- Be able to plan and deliver a training programme
- Be able to assess effectiveness of a training programme
14
Understanding health and safety in the business workplace
Verified
Key Learning Objectives:
- Understand how health and safety legislation/regulations affect a business working environment
- Know the requirements for healthy and safe working conditions
- Understand the role and responsibilities of key personnel
- Be able to assess and manage risk
15
Work with others in a business environment
Verified
Key Learning Objectives:
- Understand roles within an organisation
- Understand team dynamics
- Be able to give and receive feedback
- Know about conflict in a business environment
Regulatory & Verification Details
- Qualification Number (QN)
- 601/2649/8
- Regulated Status
- Available to learners
- Awarding Body
- NCFE
- Qualification Type
- Other General Qualification
- Operational Start
- Sept 2014