NCFE
    Level 3
    QN: 601/7936/3
    Curriculum Active

    NCFE Level 3 Extended Diploma in Travel and Tourism

    Official qualification regulated by Ofqual, awarded by NCFE. Classified as a Other General Qualification. Total guided learning hours: 1800 hours.

    Qualification Level
    Level 3
    Awarding Body
    NCFE
    Syllabus Units
    30 Units
    Guided Hours
    1800 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Airport ground operations

    Verified
    Key Learning Objectives:
    • 1 - Understand health and safety in ground operations2 - Understand ramp operations 3 - Create a plan for the turnaround of an aircraft
    2

    Airport terminal operations

    Verified
    Key Learning Objectives:
    • 1 - Understand the passenger journey 2 - Understand how airports maximise passenger flow3 - Prepare a plan for a future terminal development 4 - Review a terminal development plan
    3

    Aviation communications

    Verified
    Key Learning Objectives:
    • 1 - Understand a range of communication methods in aviation2 - Understand specific aviation terminology3 - Communicate in aviation situations using correct aviation terminology
    4

    Business travel

    Verified
    Key Learning Objectives:
    • Understand key principles, terminology and concepts of Business travel
    • Apply practical skills, procedures and techniques in Business travel
    • Evaluate performance, standards and best practices for Business travel
    5

    Commercial operations of airports and airlines

    Verified
    Key Learning Objectives:
    • 1 - Explain how airports make money 2 - Explain how airlines make money 3 - Review the revenue of an airport or airline and create a forecast plan for commercial development
    6

    Customer service in travel and tourism

    Verified
    Key Learning Objectives:
    • Understand key principles, terminology and concepts of Customer service in travel and tourism
    • Apply practical skills, procedures and techniques in Customer service in travel and tourism
    • Evaluate performance, standards and best practices for Customer service in travel and tourism
    7

    Flight operations

    Verified
    Key Learning Objectives:
    • 1 - Understand flight operation decisions and planning procedures2 - Know the requirements for flight routings3 - Create a contingency plan for flight operations
    8

    Health, safety and security in aviation

    Verified
    Key Learning Objectives:
    • 1 - Understand health, safety and security legislation, regulations and prevention methods2 - Understand Home Office processes3 - Create an airport emergency plan4 - Review their emergency plan
    9

    Hospitality in travel and tourism

    Verified
    Key Learning Objectives:
    • Understand key principles, terminology and concepts of Hospitality in travel and tourism
    • Apply practical skills, procedures and techniques in Hospitality in travel and tourism
    • Evaluate performance, standards and best practices for Hospitality in travel and tourism
    10

    Investigating airline cabin crew

    Verified
    Key Learning Objectives:
    • Understand key principles, terminology and concepts of Investigating airline cabin crew
    • Apply practical skills, procedures and techniques in Investigating airline cabin crew
    • Evaluate performance, standards and best practices for Investigating airline cabin crew
    11

    Leadership and human resources

    Verified
    Key Learning Objectives:
    • 1 - Understand different styles of leadership2 - Understand the role and responsibilities of human resources 3 - Demonstrate leadership in the recruitment process4 - Review their leadership in the recruitment process
    12

    Marketing for travel and tourism

    Verified
    Key Learning Objectives:
    • Understand key principles, terminology and concepts of Marketing for travel and tourism
    • Apply practical skills, procedures and techniques in Marketing for travel and tourism
    • Evaluate performance, standards and best practices for Marketing for travel and tourism
    13

    Preparing for a career in travel and tourism

    Verified
    Key Learning Objectives:
    • Understand key principles, terminology and concepts of Preparing for a career in travel and tourism
    • Apply practical skills, procedures and techniques in Preparing for a career in travel and tourism
    • Evaluate performance, standards and best practices for Preparing for a career in travel and tourism
    14

    Resort representative roles and responsibilities

    Verified
    Key Learning Objectives:
    • Understand key principles, terminology and concepts of Resort representative roles and responsibilities
    • Apply practical skills, procedures and techniques in Resort representative roles and responsibilities
    • Evaluate performance, standards and best practices for Resort representative roles and responsibilities
    15

    Responsible tourism

    Verified
    Key Learning Objectives:
    • Understand key principles, terminology and concepts of Responsible tourism
    • Apply practical skills, procedures and techniques in Responsible tourism
    • Evaluate performance, standards and best practices for Responsible tourism
    16

    Specialist tourism

    Verified
    Key Learning Objectives:
    • Understand key principles, terminology and concepts of Specialist tourism
    • Apply practical skills, procedures and techniques in Specialist tourism
    • Evaluate performance, standards and best practices for Specialist tourism
    17

    Storytelling for tourism

    Verified
    Key Learning Objectives:
    • Understand key principles, terminology and concepts of Storytelling for tourism
    • Apply practical skills, procedures and techniques in Storytelling for tourism
    • Evaluate performance, standards and best practices for Storytelling for tourism
    18

    The cruise industry

    Verified
    Key Learning Objectives:
    • Understand key principles, terminology and concepts of The cruise industry
    • Apply practical skills, procedures and techniques in The cruise industry
    • Evaluate performance, standards and best practices for The cruise industry
    19

    The UK conference and event industry

    Verified
    Key Learning Objectives:
    • Understand key principles, terminology and concepts of The UK conference and event industry
    • Apply practical skills, procedures and techniques in The UK conference and event industry
    • Evaluate performance, standards and best practices for The UK conference and event industry
    20

    The UK travel and tourism industry

    Verified
    Key Learning Objectives:
    • Understand key principles, terminology and concepts of The UK travel and tourism industry
    • Apply practical skills, procedures and techniques in The UK travel and tourism industry
    • Evaluate performance, standards and best practices for The UK travel and tourism industry
    21

    Tour guiding

    Verified
    Key Learning Objectives:
    • Understand key principles, terminology and concepts of Tour guiding
    • Apply practical skills, procedures and techniques in Tour guiding
    • Evaluate performance, standards and best practices for Tour guiding
    22

    Travel agency operations

    Verified
    Key Learning Objectives:
    • Understand key principles, terminology and concepts of Travel agency operations
    • Apply practical skills, procedures and techniques in Travel agency operations
    • Evaluate performance, standards and best practices for Travel agency operations
    23

    Travel and tourism destinations

    Verified
    Key Learning Objectives:
    • Understand key principles, terminology and concepts of Travel and tourism destinations
    • Apply practical skills, procedures and techniques in Travel and tourism destinations
    • Evaluate performance, standards and best practices for Travel and tourism destinations
    24

    UK Airports

    Verified
    Key Learning Objectives:
    • Understand key principles, terminology and concepts of UK Airports
    • Apply practical skills, procedures and techniques in UK Airports
    • Evaluate performance, standards and best practices for UK Airports
    25

    UK heritage tourist attractions

    Verified
    Key Learning Objectives:
    • Understand key principles, terminology and concepts of UK heritage tourist attractions
    • Apply practical skills, procedures and techniques in UK heritage tourist attractions
    • Evaluate performance, standards and best practices for UK heritage tourist attractions
    26

    UK passenger transport industry

    Verified
    Key Learning Objectives:
    • Understand key principles, terminology and concepts of UK passenger transport industry
    • Apply practical skills, procedures and techniques in UK passenger transport industry
    • Evaluate performance, standards and best practices for UK passenger transport industry
    27

    UK tour operations

    Verified
    Key Learning Objectives:
    • Understand key principles, terminology and concepts of UK tour operations
    • Apply practical skills, procedures and techniques in UK tour operations
    • Evaluate performance, standards and best practices for UK tour operations
    28

    UK visitor attractions

    Verified
    Key Learning Objectives:
    • Understand key principles, terminology and concepts of UK visitor attractions
    • Apply practical skills, procedures and techniques in UK visitor attractions
    • Evaluate performance, standards and best practices for UK visitor attractions
    29

    Work experience in travel and tourism

    Verified
    Key Learning Objectives:
    • Understand key principles, terminology and concepts of Work experience in travel and tourism
    • Apply practical skills, procedures and techniques in Work experience in travel and tourism
    • Evaluate performance, standards and best practices for Work experience in travel and tourism
    30

    Worldwide passenger airlines

    Verified
    Key Learning Objectives:
    • Understand key principles, terminology and concepts of Worldwide passenger airlines
    • Apply practical skills, procedures and techniques in Worldwide passenger airlines
    • Evaluate performance, standards and best practices for Worldwide passenger airlines

    Regulatory & Verification Details

    Qualification Number (QN)
    601/7936/3
    Regulated Status
    Available to learners
    Awarding Body
    NCFE
    Qualification Type
    Other General Qualification
    Operational Start
    Mar 2016