NOCN
Level 1
QN: 600/4476/7
Curriculum Active
NOCN Level 1 Certificate in Introduction to the Hospitality Industry
Official qualification regulated by Ofqual, awarded by NOCN. Classified as a Vocationally-Related Qualification. Total guided learning hours: 294 hours.
Qualification Level
Level 1
Awarding Body
NOCN
Syllabus Units
14 Units
Guided Hours
294 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Basic Cooking
Verified
Key Learning Objectives:
- Be able to cook basic food items and dishes
2
Basic food preparation
Verified
Key Learning Objectives:
- Be able to prepare food for cold presentation or cooking
3
Basic Food Preparation and Cooking
Verified
Key Learning Objectives:
- Know the principal methods of cooking
- Be able to prepare, cook and present simple dishes
4
Customer Service in the Hospitality Industry
Verified
Key Learning Objectives:
- Know the benefits of good customer service
- Be able to communicate withcustomers in the hospitality environment
- Know the importance of good personal presentation
5
Food Service
Verified
Key Learning Objectives:
- Know different types of food service
- Be able to serve food
- Be able to work in a food service area
6
Front Office Operations
Verified
Key Learning Objectives:
- Know the purpose of the front office
- Know the structure of the front office
- Be able to work in the front office
7
Introduction to Food Commodities
Verified
Key Learning Objectives:
- Know the main food commodities
- Know where the main food commodities can be obtained
- Know how the main food commodities should be stored
8
Introduction to Healthy Eating
Verified
Key Learning Objectives:
- Know the effects of food on the body
- Know the different food groups and their contribution to a healthy, balanced diet
9
Introduction to the Hospitality Industry
Verified
Key Learning Objectives:
- Know the structure of the hospitality industry
- Know the career opportunities in the hospitality industry
10
Preparing and Serving Drinks
Verified
Key Learning Objectives:
- Be able to prepare and serve different drinks
- Be able to work in a drinks service area
11
Promote additional products and/or services to customers
Verified
Key Learning Objectives:
- Understand the promotion of additional products and/or services to customers
- Be able to promote additional products and/or services to customers
12
Provide reception services
Verified
Key Learning Objectives:
- Understand reception services
- Be able to provide a reception service
13
Serving Food and Drink
Verified
Key Learning Objectives:
- Be able to serve food and drink to customers
- Be able to work as part of a food and drink service team
14
Using kitchen equipment
Verified
Key Learning Objectives:
- Know about different types of kitchen equipment
- Be able to select and use kitchen equipment
Regulatory & Verification Details
- Qualification Number (QN)
- 600/4476/7
- Regulated Status
- Available to learners
- Awarding Body
- NOCN
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Feb 2012