NOCN
    Level 1
    QN: 603/5402/1
    Curriculum Active

    NOCN Level 1 Introductory Award in Delivering Information, Advice or Guidance to Service Users

    Official qualification regulated by Ofqual, awarded by NOCN. Classified as a Other Vocational Qualification. Total guided learning hours: 30 hours.

    Qualification Level
    Level 1
    Awarding Body
    NOCN
    Syllabus Units
    1 Units
    Guided Hours
    30 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Introduction to Delivering Information, Advice or Guidance to Service Users

    Verified
    Key Learning Objectives:
    • Know about information, advice or guidance provided to service users.
    • Understand the importance of effective communication skills in delivery of information, advice or guidance to service users.
    • Know about required professional conduct and behaviour with service users.
    • Demonstrate good practice when referring or signposting service users.
    • Know the purpose of accurate record keeping.

    Regulatory & Verification Details

    Qualification Number (QN)
    603/5402/1
    Regulated Status
    Available to learners
    Awarding Body
    NOCN
    Qualification Type
    Other Vocational Qualification
    Operational Start
    Feb 2020