NOCN
Level 2
QN: 601/3462/8
Curriculum Active
NOCN Level 2 Award for Trade Union Representatives
Official qualification regulated by Ofqual, awarded by NOCN. Classified as a Vocationally-Related Qualification. Total guided learning hours: 1592 hours.
Qualification Level
Level 2
Awarding Body
NOCN
Syllabus Units
64 Units
Guided Hours
1592 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Building Confidence for Trade Unionists
Verified
Key Learning Objectives:
- Understand how building confidence can change union members’ lives.
- Understand how confidence can be damaged by stereotyping in the workplace.
- Understand how to bring about change in the workplace.
2
Building Equality in the Workplace for Trade Union Representatives
Verified
Key Learning Objectives:
- Understand the impact of discrimination in the workplace and the union.
- Understand methods and support for building equality in the workplace and the union.
- Be able to plan for building equality in the union and the workplace.
3
Communication Skills for Trade Union Representatives
Verified
Key Learning Objectives:
- Be able to source, read and respond to written trade union materials.
- Be able to use written skills for different trade union purposes.
- Be able to take part in trade union discussions on a one to one and group basis.
- Be able to make a presentation.
4
Countering Misunderstanding and Prejudice
Verified
Key Learning Objectives:
- Understand the causes and effects of discriminatory attitudes.
- Understand the importance of challenging misunderstanding and prejudice.
5
Dealing with Intimidating Behaviour
Verified
Key Learning Objectives:
- Understand the nature of specific intimidating behaviour at work.
- Understand how legislation and policy can support challenging specific behaviours at work.
- Be able to develop a trade union plan for dealing with intimidation at work.
6
Development of Trade Union Membership
Verified
Key Learning Objectives:
- Know the key events in trade union history.
- Understand changes that have influenced trade union membership.
- Understand the relevance of trade unions today.
7
Disability Champions at Work
Verified
Key Learning Objectives:
- Understand the trade union approach to disability issues.
- Understand the role of the trade union Disability Champion.
- Be able to work effectively with other Disability Champions.
- Understand issues faced by members with disabilities.
- Be able to produce a plan to establish the role of Disability Champion in own workplace.
8
Domestic Violence and the Trade Union Context
Verified
Key Learning Objectives:
- Understand why domestic violence is a trade union issue.
- Know how to support members experiencing domestic violence.
- Be able to identify trade union action on domestic violence.
9
Employment Law Changes
Verified
Key Learning Objectives:
- Understand the main features of changes relating to employment law.
- Understand the relevance of specific resources to understanding the application of changes relating to employment law.
- Be able to plan for the potential impact of changes relating to employment law.
10
Equal Rights at Work
Verified
Key Learning Objectives:
- Know the legal provisions for equal rights at work.
- Be able to relate equal rights provisions to the experience of members at work.
- Know actions that unions can take to promote equal rights at work.
11
Equalities Law
Verified
Key Learning Objectives:
- Understand the main features of changes relating to equalities law.
- Understand the relevance of changes relating to equalities law.
- Understand how to support workers in response to changes relating to equalities law.
12
Globalisation and International Development
Verified
Key Learning Objectives:
- Understand key concepts of globalisation, international development and social justice.
- Understand the impact of globalisation.
- Be able to give an overview of the trade union approach to international development.
13
Globalisation and Multinationals
Verified
Key Learning Objectives:
- Understand the basic economic relationships of globalisation.
- Understand the role of key international financial institutions in development.
- Understand the role of multi-national companies in world trade.
- Understand trade union strategies to deal with multinationals.
14
Handling Change at Work
Verified
Key Learning Objectives:
- Understand changes affecting the workplace.
- Be able to research appropriate legislation, policies and information related to change at work.
- Be able to identify problems and opportunities for trade unions during change at work.
15
Handling Members’ Problems
Verified
Key Learning Objectives:
- Understand problems which affect members in the workplace.
- Understand information relevant to a specific problem affecting members.
- Be able to produce a plan on how to take up a specific problem affecting members.
- Be able to identify and apply communication skills.
16
Information and Consultation in Multinational Companies
Verified
Key Learning Objectives:
- Understand the key features of legislation, policies and agreements concerning information and consultation in multinational companies.
- Understand different forms of worker representation within companies.
- Understand arguments to promote best practice for a specific form of worker representation.
17
Information for Bargaining, Negotiation and Consultation
Verified
Key Learning Objectives:
- Understand a range of collective bargaining issues relevant to own workplace and sector.
- Be able to recognise a range of appropriate sources of information relevant to the bargaining, negotiation and consultation process.
- Understand where employment law supports access to and use of information for bargaining, negotiation or consultation.
18
International Trade Unionism
Verified
Key Learning Objectives:
- Understand the role and structure of international trade union and labour organisations.
- Understand the reasons for, and importance of, international links between unions.
- Be able to identify the steps needed to make and strengthen international links.
19
Introduction to Organising and Recruitment
Verified
Key Learning Objectives:
- Understand how the union organises in their organisation.
- Understand the implications of an organising approach for meeting the needs of working people and building the union.
20
Introduction to Pensions for Trade Union Representatives
Verified
Key Learning Objectives:
- Understand pension options.
- Understand pension terms, concepts, regulations and information.
- Understand own occupational pension scheme.
21
Introduction to Pensions Provision for Trade Unions
Verified
Key Learning Objectives:
- Understand pensions provision.
- Understand the trade union role in protecting pensions provision.
22
Maintaining a Trade Union Database
Verified
Key Learning Objectives:
- Understand how a union uses ICT to capture and manage membership data.
- Be able to develop transferable database application skills.
- Understand how to adopt good working practices in ICT use.
- Be able to apply database skills and knowledge to tasks.
23
Making Committees Effective
Verified
Key Learning Objectives:
- Be able to participate in the committee.
- Be able to review action plans.
- Be able to produce action plans.
24
Membership Organisation
Verified
Key Learning Objectives:
- Be able to use and maintain a membership information system.
- Understand how to promote the union amongst the workforce.
- Be able to write a recruitment plan.
25
Mentoring for Trade Union Representatives
Verified
Key Learning Objectives:
- Understand own role and responsibilities when mentoring union members.
- Understand ways to identify individual mentoring needs.
- Understand how to review progress through mentoring.
26
Negotiating on Pensions
Verified
Key Learning Objectives:
- Understand issues that may arise for members from changes affecting pensions.
- Understand how pensions are negotiated.
- Be able to produce a plan for negotiating improvements in pension schemes.
27
Online Learning for Trade Union Education
Verified
Key Learning Objectives:
- Understand the benefits of online learning for trade unionists.
- Be able to manage own online trade union learning.
- Understand the requirements necessary for successful online learning.
- Understand the collaborative approach to trade union education online learning.
28
Organising Campaigns
Verified
Key Learning Objectives:
- Understand the organising approach to running campaigns.
- Understand the key components of an organising campaign.
- Be able to develop an organising campaign in their union.
29
Organising the Workplace
Verified
Key Learning Objectives:
- Be able to identify reasons for union membership change.
- Understand current union organising practices.
- Be able to develop good practice around organising.
30
Pay and Benefits
Verified
Key Learning Objectives:
- Know how to identify a range of information needed to formulate a pay claim.
- Understand the impact of a pay award on members’ income.
- Understand a range of benefits that could be included in a pay claim.
31
Pension Scheme Management
Verified
Key Learning Objectives:
- Understand the key concepts and terms used in pension scheme management.
- Understand the management of pension schemes and funds.
- Be able to deal with issues in pension schemes.
32
Pensions and Equal Treatment
Verified
Key Learning Objectives:
- Understand the ways in which pension provision can be discriminatory.
- Understand inequalities issues in relation to pension provision.
- Be able to produce a plan for reducing inequalities in pension provision.
33
Practical Bargaining, Negotiation and Consultation
Verified
Key Learning Objectives:
- Be able to recognise different negotiating styles.
- Be able to negotiate as part of a team.
- Understand the strengths and weaknesses of the union’s negotiating position.
34
Preparing for Bargaining, Negotiation and Consultation
Verified
Key Learning Objectives:
- Be able to use information relevant to trade union goals to prepare a case, claim or response.
- Know how to improve bargaining, negotiation or consultation information strategy.
35
Presenting Trade Union Information to Members Using ICT
Verified
Key Learning Objectives:
- Be able to create and edit a multi-slide presentation on a trade union topic.
- Be able to use animation and slide transition.
- Be able to use multimedia content to enhance a presentation.
- Be able to make a presentation using electronic visual aids.
36
Project Work for Trade Union Representatives
Verified
Key Learning Objectives:
- Understand the key characteristics of project work.
- Know how effective project work can assist the work of trade unions.
- Understand tools and techniques for effective project work.
- Be able to identify potential project opportunities for trade unions.
37
Promoting Trade Union Issues using Film
Verified
Key Learning Objectives:
- Be able to produce an outline for the content of a film.
- Be able to film appropriate scenes.
- Be able to edit the content.
- Be able to publish the finished work.
38
Recognising and Tackling Disability Discrimination
Verified
Key Learning Objectives:
- Understand how disability discrimination occurs.
- Be able to identify sources of support for tackling disability discrimination.
- Know ways of tackling disability discrimination.
39
Recognising and Tackling Discrimination for Trade Union Representatives
Verified
Key Learning Objectives:
- Understand how discrimination occurs.
- Understand legislative sources and polices for tackling discrimination.
- Understand ways of tackling discrimination and promoting equality.
40
Reflecting on Learning and Experience in the Workplace
Verified
Key Learning Objectives:
- Understand the value of prior experience and learning.
- Understand own learning processes and the current learning environment.
- Be able to reflect on progress as a learner.
- Know how the current learning programme will impact on own role(s) at work.
41
Research Project: Carrying Out and Reporting on Action for Equality in the Workplace
Verified
Key Learning Objectives:
- Be able to carry out a union research project in the workplace that aims to challenge discrimination and promote best equality practice.
- Be able to report on research project findings and recommendations for action.
- Be able to evaluate own learning and performance.
42
State Pension Schemes
Verified
Key Learning Objectives:
- Know key features of state provision for pensions.
- Understand how state pension schemes affect members.
- Be able to calculate contributions and benefits.
43
The Role of the Member Nominated Pension Scheme Trustee
Verified
Key Learning Objectives:
- Know the legal basis of occupational pension schemes.
- Be able to deal with pension scheme issues.
44
Trade Union and Political Activity
Verified
Key Learning Objectives:
- Understand the importance of political activity within the trade union movement.
- Understand the reasons and processes of affiliation.
- Be able to produce a plan to increase political influence.
45
Trade Union Partnership Agreements
Verified
Key Learning Objectives:
- Know the features of a Trade Union Partnership Agreement.
- Understand the roles and responsibilities of all parties to a Trade Union Partnership Agreement.
- Understand the skills required to ensure effective implementation of a Trade Union Partnership Agreement.
- Understand the process of solving problems through the Trade Union Partnership approach.
46
Trade Union Representatives research to Undertake Action for Equality in the Workplace
Verified
Key Learning Objectives:
- Be able to decide on a research project to challenge discrimination and promote best equality practice.
- Understand appropriate research methods that can be used in developing action on equalities.
- Be able to plan a research project.
47
Trade Union Representatives Supporting Members
Verified
Key Learning Objectives:
- Understand how trade unions can support members within the workplace.
- Be able to recognise when to signpost members onto appropriate support structures.
- Be able to plan to implement procedures in the workplace to offer counselling support.
48
Trade Unions and Europe
Verified
Key Learning Objectives:
- Understand the role and structure of European Union Institutions and related trade union organisations.
- Understand the impact of the European Union on national employment rights.
- Know European Union economic and social policies.
- Understand the relationship between European Union policies and trade union policies and strategies.
49
Trade Unions and the Law
Verified
Key Learning Objectives:
- Understand aspects of the legal system that affect trade unions.
- Understand different types of law.
- Understand trade union law.
50
Understanding Environmental Issues in the Workplace
Verified
Key Learning Objectives:
- Understand environmental changes affecting the workplace.
- Be able to identify key information appropriate to environmental changes at work.
- Be able to identify environmental issues for trade union action.
51
Understanding your Pension Scheme
Verified
Key Learning Objectives:
- Understand occupational pension schemes.
- Understand how own pension scheme affects members.
- Be able to calculate contributions, funding and benefits.
- Be able to identify areas for improvement in own occupational pension scheme.
52
Union Representatives - Induction
Verified
Key Learning Objectives:
- Be able to demonstrate skills of co-operative and collective working.
- Be able to find trade union and other related information.
- Know the key functions of a trade union in the workplace.
- Be able to create own union contacts list.
- Know how trade union documents guide union representatives.
- Know how to organise information in an appropriate way.
53
Using a Membership Database to Support Trade Union Activities
Verified
Key Learning Objectives:
- Be able to recognise how membership systems support trade union activities.
- Know database application skills.
- Understand the regulatory frame
- work for databases.
- Be able to apply skills and knowledge to tasks.
54
Using a Union Database for Communication
Verified
Key Learning Objectives:
- Be able to recognise how membership systems support union communications.
- Know how database application skills support union communications.
- Understand the regulatory frame
- work for electronic communications.
- Be able to apply skills and knowledge to communication tasks.
55
Using Electronic Databases for Trade Union Activities
Verified
Key Learning Objectives:
- Be able to create a database for a trade union task.
- Be able to use a database for trade union tasks.
- Understand protocols for database usage.
56
Using ICT for Trade Unionists
Verified
Key Learning Objectives:
- Be able to operate a computer.
- Be able to organise, store and retrieve trade union information.
- Know safety and security practices.
- Know the components of a PC.
57
Using Spreadsheets for Trade Union Activities
Verified
Key Learning Objectives:
- Be able to enter and format data in a spreadsheet.
- Be able to use formulae to calculate data.
- Be able to present data in graphical form.
- Be able to sort and manage data in a spreadsheet.
58
Using the Internet and Email for Trade Unionists
Verified
Key Learning Objectives:
- Be able to access information on the internet relevant to trade union activity.
- Be able to send and receive emails.
- Understand internet safety and security issues.
59
Using the Law in Collective Bargaining
Verified
Key Learning Objectives:
- Understand employment law relevant to issues in the workplace.
- Be able to prepare arguments that may be used in negotiations based on employment law.
60
Using the Media
Verified
Key Learning Objectives:
- Be able to identify effective ways of presenting trade union issues to the media.
- Be able to design and write news releases.
- Be able to develop interview skills.
- Be able to plan to use the media.
61
Using Word Processing for Trade Unionists
Verified
Key Learning Objectives:
- Be able to use word processing functions.
- Be able to add text and graphics from different sources.
- Be able to produce trade union documents.
62
Women Workers: An International Perspective
Verified
Key Learning Objectives:
- Understand a range of issues affecting women workers internationally.
- Be able to recognise the importance of international links between women workers and their representative organisations.
- Understand ways of making and strengthening international links.
63
Work-Life Balance
Verified
Key Learning Objectives:
- Understand changes taking place in the organisation of work time.
- Understand options for reorganising work time for the benefit of union members.
- Understand potential benefits of union and management working in partnership.
- Understand the standards and policies regarding work-life balance.
- Understand ways to achieve work-life balance for union members.
64
Working with Figures for Trade Unions
Verified
Key Learning Objectives:
- Be able to solve trade union problems involving numbers.
- Be able to approximate, estimate and check results.
- Be able to interpret given statistical information and report for trade union members.
- Be able to present and interpret secondary data relating to trade union tasks.
Regulatory & Verification Details
- Qualification Number (QN)
- 601/3462/8
- Regulated Status
- Available to learners
- Awarding Body
- NOCN
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Aug 2014