NOCN
Level 3
QN: 600/0723/0
Curriculum Active
NOCN Level 3 Award in Information, Advice or Guidance
Official qualification regulated by Ofqual, awarded by NOCN. Classified as a Vocationally-Related Qualification. Total guided learning hours: 63 hours.
Qualification Level
Level 3
Awarding Body
NOCN
Syllabus Units
2 Units
Guided Hours
63 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Applying Interaction Skills for Information, Advice or Guidance
Verified
Key Learning Objectives:
- Demonstrate how to explain the information, advice or guidance service and own role, agreeing use of the service with clients.
- Understand the importance of confidentiality, data protection and impartiality in interactions with clients.
- Understand the importance of effective communication skills in the delivery of information, advice or guidance.
- Understand how to explore a range of options with the client to meet their requirements.
- Know how to agree an appropriate course of action with the client.
- Identify personal development needs.
2
Information, Advice or Guidance - Principles and Practice
Verified
Key Learning Objectives:
- Understand the relationship between information, advice or guidance.
- Recognise the limits of own ability and role in relation to delivering information, advice or guidance.
- Understand equality and diversity in relation to information, advice or guidance.
- Understand own organisation’s policy on record keeping, data protection and confidentiality.
Regulatory & Verification Details
- Qualification Number (QN)
- 600/0723/0
- Regulated Status
- Available to learners
- Awarding Body
- NOCN
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Mar 2011