NOCN
    Level 3
    QN: 601/6303/3
    Curriculum Active

    NOCN Level 3 Award in Mediation Skills

    Official qualification regulated by Ofqual, awarded by NOCN. Classified as a Vocationally-Related Qualification. Total guided learning hours: 63 hours.

    Qualification Level
    Level 3
    Awarding Body
    NOCN
    Syllabus Units
    3 Units
    Guided Hours
    63 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Managing Joint Mediation Sessions

    Verified
    Key Learning Objectives:
    • Be able to manage joint mediation sessions.
    • Be able to maintain an impartial role.
    • Be able to assist parties to re
    • solve conflict.
    • Be able to manage conflict and tension constructively.
    • Be able to undertake relevant personal and professional development.
    2

    Preparing for Mediation: Initial Meetings with Clients

    Verified
    Key Learning Objectives:
    • Understand the use of individual sessions prior to mediation.
    • Be able to manage individual client meetings safely, responsively and ethically.
    • Be able to empower and enable individuals to manage conflict and/or disputes more effectively.
    • Be able to assist clients to make effective use of mediation.
    • Be able to plan strategies for managing and resolving conflict in the joint mediation session.
    3

    Understanding Mediation for Conflict Resolution

    Verified
    Key Learning Objectives:
    • Understand conflict and conflict resolution.
    • Understand mediation within conflict resolution.

    Regulatory & Verification Details

    Qualification Number (QN)
    601/6303/3
    Regulated Status
    Available to learners
    Awarding Body
    NOCN
    Qualification Type
    Vocationally-Related Qualification
    Operational Start
    Jun 2015