NOCN
Level 3
QN: 601/1587/7
Curriculum Active
NOCN Level 3 Diploma in Funeral Celebrancy
Official qualification regulated by Ofqual, awarded by NOCN. Classified as a Vocationally-Related Qualification. Total guided learning hours: 543 hours.
Qualification Level
Level 3
Awarding Body
NOCN
Syllabus Units
25 Units
Guided Hours
543 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Business Management Skills for Funeral Celebrants
Verified
Key Learning Objectives:
- Know how to keep relevant accounts.
- Understand the tax requirements for self-employment in the UK.
- Understand the need for effective record keeping.
- Be able to develop business opportunities.
2
Business Management Skills for Self Employed Funeral Celebrants
Verified
Key Learning Objectives:
- Know how to keep relevant accounts.
- Understand the tax requirements for self-employment in the UK.
- Understand the need for effective record keeping.
- Be able to develop business opportunities.
3
Communicating with Clients
Verified
Key Learning Objectives:
- Be able to use appropriate language and tone when communicating with bereaved clients.
- Understand how to contact and manage contributors to a funeral ceremony.
- Understand the importance of the timing and content of initial communication with the bereaved/clients.
4
Communicating with the Bereaved or their Representatives
Verified
Key Learning Objectives:
- Be able to use appropriate language and tone when communicating with the bereaved/clients.
- Understand the protocol required when communicating with the bereaved/clients by email.
- Understand the importance of the timing and content of initial communication with the bereaved/clients.
5
Creating a Funeral Ceremony Script
Verified
Key Learning Objectives:
- Understand the differences between two traditional types of scripts.
- Be able to construct a delivery script.
- Be able to produce a presentation script for a client.
6
Delivering a Funeral Ceremony
Verified
Key Learning Objectives:
- Know how to deliver a complete funeral ceremony.
- Know how to manage the timing of a funeral ceremony.
- Be able to deliver a eulogy in a professional manner.
- Be able to deliver a funeral in a professional manner.
7
Email Skills for Funeral Celebrants
Verified
Key Learning Objectives:
- Be able to construct emails and send them with document attachments to clients, Funeral Directors and others.
- Be able to manage incoming email and document attachments effectively.
8
Funerals with Religious or Spiritual Content
Verified
Key Learning Objectives:
- Understand the purpose of a funeral.
- Understand how to construct a funeral ceremony containing religious content.
- Understand how to include a person’s spiritual beliefs in a funeral ceremony.
9
Funerals with Secular Content
Verified
Key Learning Objectives:
- Understand the terminology associated with non-religious funerals.
- Know how to construct a ceremony without religious content.
- Understand when a religious ceremony rather than a secular ceremony would be most appropriate.
10
Health and Safety for Funeral Celebrants
Verified
Key Learning Objectives:
- Understand the importance of personal safety when conducting interviews in clients’ homes.
- Understand the health and safety risks associated with a ceremony at a crematorium.
- Understand the health and safety risks associated with a burial.
11
Including People with Additional Needs at a Funeral Ceremony
Verified
Key Learning Objectives:
- Understand what is meant by the term additional needs.
- Know how to include people with additional needs.
- Know how to support someone with additional needs at a funeral ceremony.
12
Interviewing the Bereaved
Verified
Key Learning Objectives:
- Know how to arrange and conduct an interview with a bereaved person/family.
- Understand questioning and recording techniques.
- Be able to demonstrate listening skills.
- Know how to conduct interviews in ‘difficult’ or ‘unusual’ circumstances.
- Know how to conduct interviews when children are present.
- Know how to close an interview.
13
Managing Funeral Ceremony Choices
Verified
Key Learning Objectives:
- Understand the range of ceremony options.
- Know how to manage speakers at a ceremony.
- Understand the role of music at funeral ceremonies.
- Understand reading choices within a funeral ceremony.
14
Memorial Ceremonies
Verified
Key Learning Objectives:
- Understand when a Memorial Ceremony may be appropriate.
- Understand the Celebrant’s role in a Memorial Ceremony.
- Know how to create an appropriate Memorial Ceremony.
15
Scattering or Interring of Ashes
Verified
Key Learning Objectives:
- Understand the purposes of scattering or interring of ashes ceremonies.
- Understand the legal and location issues that can impact the scattering or interring of ashes.
- Be able to create an appropriate scattering or interring of ashes ceremony.
16
Scattering or Interring of Ashes Ceremonies
Verified
Key Learning Objectives:
- Understand the purposes of scattering or interring of ashes ceremonies.
- Understand the physical, geographical and legal issues surrounding scattering or interring of ashes.
- Know how to create an appropriate scattering or interring of ashes ceremony.
17
Secular Funeral Content
Verified
Key Learning Objectives:
- Understand the terminology associated with non-religious funerals.
- Know how to construct a ceremony without religious content.
- Understand when a religious ceremony rather than a secular ceremony would be most appropriate.
18
Software and IT Skills for Funeral Celebrants
Verified
Key Learning Objectives:
- Be able to combine text and other information accurately within word processed documents to create draft funeral ceremony scripts.
- Be able to create and modify layout and structures for a delivery script.
- Be able to use word processing software and internet based tools in creating funeral ceremony scripts to be given to clients to keep.
- Know how to set up a system for storing funeral information and scripts for future reference.
19
The Purpose and Construction of a Civil Funeral
Verified
Key Learning Objectives:
- Understand the purpose of a Civil Funeral.
- Know how to construct a civil ceremony containing religious content.
- Understand when a religious ceremony would be appropriate.
20
The UK Funeral Industry
Verified
Key Learning Objectives:
- Understand the social and cultural role of funerals.
- Understand the concept of funerals.
- Understand the UK funeral industry.
- Understand the Funeral Director’s procedures and protocol.
- Understand committal procedures.
- Understand the Registration of Deaths process.
21
Understanding the Impact of Diversity on Funeral Ceremonies
Verified
Key Learning Objectives:
- Understand cultural and societal issues that may affect the content and management of a funeral.
- Understand how the age of the person who has died can affect the funeral ceremony.
- Understand how the sexual orientation of the person who has died may affect a funeral.
- Understand the appropriate use of language when constructing a funeral ceremony for a transgendered person.
22
Using Email
Verified
Key Learning Objectives:
- Use e-mail software tools and techniques to compose and send messages
- Manage incoming e-mail effectively
23
Word Processing Software
Verified
Key Learning Objectives:
- Enter and combine text and other information accurately within word processing documents
- Create and modify layout and structures for word processing documents
- Use word processing software tools to format and present documents effectively to meet requirements
24
Writing Funeral Tributes
Verified
Key Learning Objectives:
- Know how to accurately represent a deceased person in a tribute.
- Know how to create a funeral tribute.
- Understand the need to vary the content for unusual cases/circumstances.
Regulatory & Verification Details
- Qualification Number (QN)
- 601/1587/7
- Regulated Status
- Available to learners
- Awarding Body
- NOCN
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Dec 2013