NOCN
    Level 4
    QN: 601/4693/X
    Curriculum Active

    NOCN Level 4 Diploma in The Management of Productivity

    Official qualification regulated by Ofqual, awarded by NOCN. Classified as a Vocationally-Related Qualification. Total guided learning hours: 520 hours.

    Qualification Level
    Level 4
    Awarding Body
    NOCN
    Syllabus Units
    27 Units
    Guided Hours
    520 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    5S to Improve Productivity

    Verified
    Key Learning Objectives:
    • Understand how 5S relates to efficiency and safety in the workplace.
    • Know how to apply 5S to improve productivity.
    2

    Budget Management

    Verified
    Key Learning Objectives:
    • Understand ways in which costs are analysed as the basis of planning a budget.
    • Understand the role of budgeting and budgetary control in productivity management.
    3

    Business Start-Up

    Verified
    Key Learning Objectives:
    • Be able to evaluate the feasibility of a business idea.
    • Understand resource requirements of a new business.
    • Understand the importance of compliance with the legislation and regulation that apply to a specific new business.
    • Understand support available to new business start-ups in a given location.
    4

    Continuous Improvement

    Verified
    Key Learning Objectives:
    • Understand the concept of lean production.
    • Understand how to plan and execute an improvement project in an organisation.
    • Understand the role of monitoring and review in continuous improvement.
    5

    Corporate Social Responsibility

    Verified
    Key Learning Objectives:
    • Understand the inter-relationship between business success, environmental sustainability and social development.
    • Understand how to integrate CSR into strategic planning.
    6

    Costing and Financial Control

    Verified
    Key Learning Objectives:
    • Understand the importance of costing in financial and productivity management.
    • Be able to categorise costs to aid budgeting, product costing and pricing.
    • Know how to use different approaches to costing to inform organisational decisions.
    7

    Designing & Implementing a Balanced Scorecard

    Verified
    Key Learning Objectives:
    • Understand the place of performance measurement in strategy implementation.
    • Understand the key principles that underpin effective use of the balanced scorecard.
    8

    Implementing a Digital Strategy

    Verified
    Key Learning Objectives:
    • Understand the components of a digital strategy.
    • Understand the need for a systematic approach to implementing a digital strategy.
    • Be able to design a systematic process to move a business function to a digital platform.
    9

    Innovation & Creativity

    Verified
    Key Learning Objectives:
    • Understand the role of innovation and creativity in business idea generation.
    • Understand how a culture of creativity can be fostered.
    • Know how to generate and evaluate ideas within a team.
    • Know how to implement change arising from innovative or creative thinking.
    10

    Leadership & Management of Productivity Improvement

    Verified
    Key Learning Objectives:
    • Understand the roles of leadership and management in strategic planning.
    • Understand the importance of leading and managing teams to improve the productivity of an organisation.
    11

    Managing Customer Service to Improve Productivity

    Verified
    Key Learning Objectives:
    • Understand the role of customer service as a competitive tool.
    • Understand how customer service can be managed to improve productivity.
    12

    Managing Marketing

    Verified
    Key Learning Objectives:
    • Understand the inter-relationship between business strategy, marketing and sales.
    • Understand the marketing mix as the basis for taking marketing decisions.
    13

    Mobile Technologies for Improved Productivity

    Verified
    Key Learning Objectives:
    • Understand the social implications of mobile technologies.
    • Understand the technological and legal implications of using mobile technology to improve productivity.
    14

    New Product Development

    Verified
    Key Learning Objectives:
    • Understand the process of new product development (NPD).
    • Understand monitoring and decision making processes in NPD.
    15

    Organisational Development for Improved Productivity

    Verified
    Key Learning Objectives:
    • Understand the inter-relationships of leadership, organisational culture and productivity.
    • Understand the factors that govern the effectiveness and efficiency of working teams.
    • Understand the concept and practice of organisational development.
    16

    Performance Measurement & Management

    Verified
    Key Learning Objectives:
    • Understand performance measurement in the management of an organisation.
    • Understand the key principles that underpin an effective performance management regime.
    17

    Planning for Operational Change

    Verified
    Key Learning Objectives:
    • Understand the reasons for resistance to change and the ways it can be ameliorated.
    • Be able to plan for the implementation of changed processes and work roles.
    • Understand how to monitor
    • review and evaluate change activity.
    18

    Problem Solving for Business

    Verified
    Key Learning Objectives:
    • Understand how problems can be identified within an organisation or specific workplace.
    • Understand the need to apply a structured approach to problem solving.
    • Know how to generate and evaluate problem solutions.
    19

    Production Engineering

    Verified
    Key Learning Objectives:
    • Understand how the design and operation of production facilities affects efficiency.
    • Understand the factors that impact on the operating efficiency of machines, equipment and production lines.
    • Be able to analyse the relationship between production volume, quality and efficiency to inform decision-making.
    20

    Quality Management

    Verified
    Key Learning Objectives:
    • Understand the importance of establishing a quality culture in creating defect-free goods and services.
    • Know the mandatory and optional standards that apply to quality management in a given sector.
    • Understand the importance of identifying specific control points.
    • Understand how to use statistical techniques to control the sampling of output from a production process.
    21

    Reducing Waste to Improve Productivity

    Verified
    Key Learning Objectives:
    • Understand how waste relates to value in the 'Lean' methodology.
    • Understand the need for a structured approach to the identification and elimination of waste.
    22

    Risk and Issue Management

    Verified
    Key Learning Objectives:
    • Understand risk and issues in the context of productivity improvement.
    • Understand risks in productivity improvement projects.
    • Understand issues of concern to stakeholders.
    23

    Strategic Planning

    Verified
    Key Learning Objectives:
    • Understand the concept of organisational strategy and strategic planning.
    • Be able to identify critical success factors appropriate to a company and its environment.
    • Know how to measure the performance of an organisation.
    24

    Supply Chain Management

    Verified
    Key Learning Objectives:
    • Understand the chain of events in business-to-business supply.
    • Understand how to improve the productivity of a supply chain.
    25

    Using Benchmarking to Improve Performance

    Verified
    Key Learning Objectives:
    • Understand the place of benchmarking within a performance measurement and management regime.
    • Know about different forms of benchmarking used in performance management.
    • Understand the key stages in the implementation of benchmarking.
    26

    Workforce Planning to Improve Productivity

    Verified
    Key Learning Objectives:
    • Understand workforce planning.
    • Understand how to capture data required for a workforce planning model.
    • Be able to use a workforce planning model.

    Regulatory & Verification Details

    Qualification Number (QN)
    601/4693/X
    Regulated Status
    Available to learners
    Awarding Body
    NOCN
    Qualification Type
    Vocationally-Related Qualification
    Operational Start
    Oct 2014