NOCN
Level 5
QN: 603/3849/0
Curriculum Active
NOCN Level 5 Diploma in Leadership and Management of Productivity and Performance
Official qualification regulated by Ofqual, awarded by NOCN. Classified as a Vocationally-Related Qualification. Total guided learning hours: 153 hours.
Qualification Level
Level 5
Awarding Body
NOCN
Syllabus Units
8 Units
Guided Hours
153 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Building Relationships
Verified
Key Learning Objectives:
- Understand the importance of building meaningful and mutually supportive relationships with other individuals and organisations.
- Be able to identify stakeholders and their requirements.
- Be able to recognise opportunities for resource sharing with partners.
- Be able to prepare for effective negotiation to reach desired outcomes.
- Understand strategies for reducing, minimising and dealing with conflict.
2
Communication
Verified
Key Learning Objectives:
- Understand how to use communication methods, media and tools for management purposes.
- Be able to prepare communication plans for managerial contexts.
- Understand strategies for dealing with the breakdown of communication.
- Be able to produce a structure for a management report on completion of a performance improvement project.
- Be able to reflect on and improve own performance in a variety of communication settings.
3
Financial Management
Verified
Key Learning Objectives:
- Understand the financial statements and control instruments used to control the finances of an organisation.
- Be able to construct a cost budget for an area of managerial responsibility.
- Be able to evaluate sources of finance available to an organisation to finance business growth.
- Understand the differences in financial control processes used to manage day-to-day operations and project activities.
4
Innovation and Creativity
Verified
Key Learning Objectives:
- Understand the need for innovation within an organisation and its role within continuous improvement.
- Be able to define an innovation process for an organisation.
- Understand how to lead teams seeking innovative solutions to a business problem.
- Be able to create and implement a change management plan.
5
Leading and Managing People
Verified
Key Learning Objectives:
- Be able to apply the strategic planning process within organisations.
- Understand the differences between leadership and management styles and their effectiveness in identified situations.
- Understand strategies used to prevent, minimise and manage conflict between and within teams.
- Understand how to assess the performance of individual managers and the techniques available to help improve their performance.
6
Operations Management
Verified
Key Learning Objectives:
- Understand the role of operations management within the overall leadership/management context.
- Understand the strategic planning process of moving from an organisational mission and vision statement to establishing action plans for sub-units.
- Understand performance measures appropriate to different hierarchical levels and organisational sub-units.
- Understand how workforce planning could be used to support given operational activities.
- Understand the role of data analysis as part of a structured problem solving methodology in supporting planning and decision making.
7
Planning and Executing a Performance Improvement Project
Verified
Key Learning Objectives:
- Be able to define the components, stages and lifecycle of a project.
- Be able to specify and justify a performance improvement project.
- Understand how to develop a project plan.
- Be able to identify and mitigate risks within a project.
- Be able to construct a monitoring and review strategy.
- Be able to make and justify recommendations that achieve the project aim.
- Be able to prepare a project report and associated presentation.
8
Self-Awareness and Personal Effectiveness
Verified
Key Learning Objectives:
- Understand the relationship between organisational values, culture and strategy.
- Understand the link between own values & emotions and own thoughts & actions.
- Understand the skills required to take difficult decisions.
- Be able to undertake a self-critical review and recognise key personal motivating factors.
- Be able to assess and plan for personal professional development.
Regulatory & Verification Details
- Qualification Number (QN)
- 603/3849/0
- Regulated Status
- Available to learners
- Awarding Body
- NOCN
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Nov 2018