NOCN
Level 7
QN: 603/5110/X
Curriculum Active
NOCN Level 7 Extended Diploma in Strategic Leadership of Performance and Productivity
Official qualification regulated by Ofqual, awarded by NOCN. Classified as a Vocationally-Related Qualification. Total guided learning hours: 360 hours.
Qualification Level
Level 7
Awarding Body
NOCN
Syllabus Units
15 Units
Guided Hours
360 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Building a Creative and Innovative Organisation
Verified
Key Learning Objectives:
- Be able to conceptualise the importance of innovation and the range of concepts and associated terminology that covers the creativity-innovation spectrum.
- Be able to critically evaluate the importance of identifying, evaluating and using the Voice of Customer (VOC) to drive product/service innovation.3.
- Understand the processes of, and components of, ‘innovation systems’ within business organisations.4.
- Be able to critically evaluate theories relating to leadership styles and organisational culture.5.
- Understand the role an innovation policy and strategy at a national level and an organisational level can have.6.
- Be able to critically evaluate approaches to acquiring and managing creative talent to maximise the potential for innovation.
2
Communication and Relationship-Building
Verified
Key Learning Objectives:
- Understand techniques for effectively communicating with customers.2.
- Understand techniques for establishing and maintaining positive workplace relationships.3.
- Be able to engage with different methods of communication.
3
Corporate Social Responsibility as a Key Strategic Issue
Verified
Key Learning Objectives:
- Understand the importance of Corporate Social Responsibility (CSR) in improving performance and industry competitiveness.
- Understand the role CSR can have in creating sustainability.
- Be able to assess the impact of CSR initiatives.
4
Critical Thinking
Verified
Key Learning Objectives:
- Understand why critical thinking is important in the workplace, and its process that is underpinned by eight key skills.2.
- Understand the barriers and obstacles to logical and critical thinking, and the construction of an effective argument.3.
- Understand ways in which a knowledge of the principles of critical thinking can re
- solve conflict in the workplace.
- Understand how critical thinking allows diverse information and views to be brought together to arrive at a logical conclusion.
5
Customer Relationship Management and Digital Analytics
Verified
Key Learning Objectives:
- Understand the role of customer relationship management for organisational improvement.2.
- Understand the effectiveness of digital marketing analytics on business performance.3.
- Be able to evaluate the influence of social media platforms for organisational success.
6
Global Leadership Challenges – Managing Risks and Responsibilities
Verified
Key Learning Objectives:
- Understand the different types of risks an organisation could potentially encounter.
- Understand risk evaluation and mitigation.
- Understand the importance of the value chain in managing risk.4.
- Understand the function of risk mitigation for continuous improvement.
7
Innovations in Skills Development and Talent Management (The Toyota Kata Method)
Verified
Key Learning Objectives:
- Understand the factors that affect the competitiveness of an organisation within a specific industry sector, especially the innovation capacity of the organisation.2.
- Understand the role of continuous improvement approaches in developing organisational performance.3.
- Understand the steps required to move an organisation or a process towards its desired future state, via the application of the Plan Do Check Act (PDCA) model and process metrics.
- Understand the role of Coaching Kata in skills development as part of talent management and culture change, underpinning an organisation-wide approach to continuous improvement.
- Be able to synthesise knowledge of various organisational improvement concepts and approaches to inform future practice in continuously striving for innovation, productivity, and performance improvement.
8
Keeping Sight of Key Issues in Developing Visual Management Systems
Verified
Key Learning Objectives:
- Understand why visual management systems are important in the workplace to improve productivity.2.
- Understand how approaches to visuality can help bring about a planned future state of a process or an organisation.3.
- Be able to plan the deployment of a visual management system including the selection of specific visual techniques to address specific organisational issues.
9
Leadership of Quality and Brand Value Throughout the Supply Chain
Verified
Key Learning Objectives:
- Understand the theoretical basis of design quality and brand value for continuous productivity improvement.2.
- Be able to engage with the methodology found within Quality Function Deployment.3.
- Understand Quality Function Deployment and alternative systems of quality control and assurance.
10
Leading Improvement in Organisational, Team and Individual Performance
Verified
Key Learning Objectives:
- Understand the importance of planning for building the foundations of improvement.
- Understand and differentiate between, alternative approaches to process performance improvement.3.
- Be able to evaluate approaches to performance improvement at the level of the organisation, the team, and the individual.
11
Leaning the Value Chain – Developing Lean Thinking
Verified
Key Learning Objectives:
- Be able to undertake a value chain analysis.
- Be able to use Lean as a means of implementing solutions within a value chain.3.
- Know how to construct a comprehensive value chain process to enable development and upgrading strategies to be monitored.4.
- Understand the different approaches available when conducting a value chain analysis.
12
Managing and Improving Operations
Verified
Key Learning Objectives:
- Know the procedure involved when analysing process operations.2.
- Understand the evaluation of operations to identify areas for performance improvement.3.
- Understand the impact of measuring Key Performance Indicators (KPIs) for performance improvement.
13
Personal Leadership Development
Verified
Key Learning Objectives:
- Understand the need for personal leadership development in improving workplace performance and productivity.2.
- Understand the impact of interpersonal relationships on workplace performance and productivity.3.
- Understand the role of individuals and teams in improving organisational performance and productivity.
14
Strategic Leadership of Productivity and Performance Development
Verified
Key Learning Objectives:
- Understand the theoretical basis of thinking strategically to enhance the competitiveness of an organisation.2.
- Understand the steps required to identify a desired future state for an organisation, determining the critical issues of an organisation.3.
- Understand the factors involved in establishing a change management programme.4.
- Be able to establish and Maintain the Changed State.5.
- Understand the role of Continuous Improvement in Business Development.
15
Team-Led Productivity Improvement (The Kaizen Approach)
Verified
Key Learning Objectives:
- Understand the role of Kaizen productivity improvement.
- Understand the Kaizen process when identifying and solving the problem.
- Be able to apply Kaizen analysis techniques.4.
- Be able to evaluate problem solutions and process improvements.5.
- Understand the application of continuous improvement philosophies in successful change.
Regulatory & Verification Details
- Qualification Number (QN)
- 603/5110/X
- Regulated Status
- Available to learners
- Awarding Body
- NOCN
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Sept 2019