OCN NI
Level 1
QN: 601/3748/4
Curriculum Active
OCN NI Level 1 Award in Retail Business
Official qualification regulated by Ofqual, awarded by OCN NI. Classified as a Vocationally-Related Qualification. Total guided learning hours: 222 hours.
Qualification Level
Level 1
Awarding Body
OCN NI
Syllabus Units
9 Units
Guided Hours
222 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
OCN NI Level 1 Award in Retail Business
Understanding Security in a Retail Business
Verified
Key Learning Objectives:
- Understand the importance of security within a retail business., Know how to identify and deal with security risks within a retail business., Know how to report security risks within a retail business.
2
OCN NI Level 1 Award in Retail Business
Display, Move and Monitor Stock in a Retail Business
Verified
Key Learning Objectives:
- Know about the storage of goods and materials in a retail business., Know how to display goods and materials in a retail business., Recognise how to use moving equipment within a retail business safely., Know how to check retail stock levels., Recognise the importance of appropriate stock placement.
3
OCN NI Level 1 Award in Retail Business
Employee Standards within a Retail Business
Verified
Key Learning Objectives:
- Recognise employee standards at work within a retail business.
4
OCN NI Level 1 Award in Retail Business
Understanding Health and Safety in a Retail Business
Verified
Key Learning Objectives:
- Be aware of health and safety regulations within a retail business., Recognise types of accidents and emergencies in a retail business., Be able to use appropriate manual handling techniques.
5
OCN NI Level 1 Award in Retail Business
Rights and Responsibilities of Retail Traders and Customers
Verified
Key Learning Objectives:
- Understand rights and responsibilities of retail traders., Understand how retail laws protect customers and traders.
6
OCN NI Level 1 Award in Retail Business
Understanding Retail Businesses
Verified
Key Learning Objectives:
- Understand the range and purpose of retail businesses., Understand the range of retail occupations., Understand the retail supply chain., Understand the impact of environmental and ethical issues in relation to retail., Understand the concept of the selling year., Understand employer requirements for staff within a retail business.
7
OCN NI Level 1 Award in Retail Business
Customer Service in a Retail Business
Verified
Key Learning Objectives:
- Understand the importance of customer service in a retail business., Understand how communication contributes to good customer service.
8
OCN NI Level 1 Award in Retail Business
Individual and Team Work Skills for a Retail Business
Verified
Key Learning Objectives:
- Know what skills, qualities and behaviours are needed to work as a retail assistant., Know what makes an effective team member., Be able to plan and manage duties within a retail business., Recognise safe working practices within a retail business.
9
OCN NI Level 1 Award in Retail Business
Problem Solving within a Retail Business
Verified
Key Learning Objectives:
- Recognise possible problems that may arise within a retail business., Recognise possible problems that may arise with colleagues within a retail business.
Regulatory & Verification Details
- Qualification Number (QN)
- 601/3748/4
- Regulated Status
- Available to learners
- Awarding Body
- OCN NI
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Aug 2014
- Operational End
- Dec 2027